What our customers are saying

"I am writing to give feedback on Karen's help in explaining and my bills, organising regular Direct Debits and sending me updates with changes to the amounts due. I have been able to be in e-mail contact with Karen who has been extremely clear, concise, efficient & responsive - which I'm extremely grateful for! She is superb in cutting to the chase & clarifying the key details for me." Ms T - 0516S - Eldon Court, NW6 529

"The process has been well coordinated. (In relation to the Accounts)." Mr B - 0516S - Eldon Court, NW6 528

"I am so grateful for your help, thank you. " Mr B - 0230S - Millharbour, E14 (ends 17/10/2016) 527

"Hi Kumari, Thank you. Very efficient. (In relation to financial queries)." Mr P - 0541S - Walters Slade Court 526

"Dear Simon, Just wanted to send you a note of thanks and support for all of your help. I thought you ran the AGM very well and very professionally, and thought the outcome was very fair. (Following an Annual General Meeting)." Ms B- 0553S - Haverstock Hill No 52/54 525

"Dear Simon, Thanks so much for taking the time to meet with us last week and for staying late to do so. The meeting was really helpful. Thanks again for all of your help - I feel much more hopeful about getting the building in better shape with you on board. (Following an Annual General Meeting)." Ms B- 0553S - Haverstock Hill No 52/54 524

"Jean is awesomely professional, friendly and excellent. Wow! (The site had no directors. Some owners requested additional gardening work, which was needed. Wanting to be fair, Jean consulted all owners in relation to proceeding with this work. A majority decision was received to proceed with the works, but less than 50% of owners had voted. Jean emailed owners informing them that we would instruct the gardener to carry out the additional work - but following a response from owners, decided to delay the work, but the gardener advised that if the work wasn't carried out by the end of the month then it would take approximately 6 months before carrying out the works. Therefore Jean instructed the gardener to proceed and informed owners about the problem in delaying the works and that the work fell within the year's budget)." Ms S- 0512S - HONOURS MEAD CARSHALTON 523

"Hi Mitun, I would like to thank you for all your work on behalf of the estate over the last few years. It has been really helpful to have someone who knows the estate, the leaseholders and the residents well." Ms A- 0211S - Butterfly Court 522

"Dear Leah Thank you for your help. It has been a pleasure working with you. Thank you for everything, even the on-site caretaker has been a great help. " Estate Agency- 0544S - Stourcliffe Close 521

"This week Alex has been impeccably courteous, helpful and efficient in dealing with the matter of the Licence to Alter and in his communications with us, and this is much appreciated. It is only fair to place this on the record." Mr T- 0467S - 221 Randolph Avenue 520

"Alex, due to your kindness and helpfulness from Jess on the telephone this morning, and Clovelly Management, I might make the deadline from the Land Registry." Ms J- 0435S - Drayton Garden Village 519

"Simon Edward was so helpful in explaining various issues related to Ringley Management of Nova and Service Charge. Everything is available on Ringley Gateway...excellent web site. " Mr P- 0562S - Nova, Slough 518

"Jonathan, thank you very much for arranging for Alex to come around. He is a gentleman and helped shed light on the matter. " Mr B - 0543S - Greenwich Square 517

"Hi Jean, A quick email to say thank you to you and the communications team for the quality of communications to our estate, as demonstrated by the email. It's perfect. (In relation to a site visit notification email)." Mr E- 0512S - HONOURS MEAD CARSHALTON 516

"This is just to thank you for running the meeting last night extremely well. You managed our moans and groans and matters we needed to tell you about very good. You were good listeners. I have always found you helpful" Ms B- 0303S - Swale Park 515

"Hi Violeta, I just want to thank you for all you are doing, it's great to see things being done at the development and to receive regular updates from yourself regarding the work that needs doing. Thank you." Mr B- 0484S - Hawkins Wharf Block A, B, D 514

"You're a star! (Helping with a service charge query)." Managing Agent- 0258S - New Mercia (Walsworth Road) 513

"The Receptionist (Natalia) yesterday was wonderful. Just to let you know, she's really brilliant. You're lucky to have people like that I think." Managing Agent- N/A 511

"I very much appreciated the new Common Parts rules early in the year, from Simon, which was firm but friendly. Well done Ringley." Ms T - 0526S - Belsize Park Gardens No. 29 510

"Dear Mary Anne, I thought I ought to write and say what a breath of fresh air Simon Edwards is. Not only does he respond to emails in a timely manner, he also replies to messages left on his phone and does exactly what he says he will do. If he cannot do something or does not understand (service charge complications) he merely says so or asks for a full, from the beginning, explanation. Hope all goes well." Mr B - 0500S - Riverside Plaza 509

"Kate, what Ringley would do without you is beyond me!" Ms B- 0484S - Hawkins Wharf Block A, B, D 508

"Natalia was forthcoming and very helpful. " Mrs P - 0516S - Eldon Court, NW6 507

"I have always found you to be responsive and helpful (and the estate management to be of overall excellent quality)." Ms A - 0033S - Chaucer Place 506

"It was a pleasure to meet you in person yesterday at the Kenwood Court meeting. You seem to be very considerate, understanding and down to earth. Whenever you visit the premises do drop by for a cup of tea please. Wishing you the very best." Ms S - 0581S - 50 flats @ Kenwood Court 505

"Following a £2.8M court case over overheating to the communal areas, Ringley's Building Engineering Team came up with a solution. Here is what an owner said: I am very happy with building cooling and more pleasant smell. It works - thank you Alex!" Ms Taylor- 0230S - Millharbour, E14 504