Customers Insights

Angela 21/02/2022

Estates - Kilburn, London, NW6 7FB
TrustPilot

Disha was super useful last Saturday when the whole building was left without water because of an interruption of power to the pump. She kept texting me, providing updates and it was really reassuring to know that on the other side of the phone there was someone that was truly listening to what was going on. She took feedback onboard and understood our point of view. She also sent super helpful emails to the residents. I do not think you could get any better customer service anywhere. I wish she was our property manager as she was truly exceptional and went above and beyond her duty to make us feel looked after!
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Angela - Estates - 21/02/2022 "Disha was super useful last Saturday when the whole building was left without water because of an interruption of power to the pump. She kept texting me, providing updates and it was really reassuring to know that on the other side of the phone there was someone that was truly listening to what was going on. She took feedback onboard and understood our point of view. She also sent super helpful emails to the residents. I do not think you could get any better customer service anywhere. I wish she was our property manager as she was truly exceptional and went above and beyond her duty to make us feel looked after!"

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