Customers Insights

Janet - Estates - 14/01/2026 "I would like to show my appreciation for the cleaner in Caldey Island House today. They provided me with exceptional service. Customer satisfaction is obviously paramount to her and for this would like her to be recognised"

Gwemlin - Estates - 16/01/2026 "I personally have always had a great experience with the team at the Concierge. They both really make my day and they always go out of their way when it comes to any queries and when I'm being a silly sausage with getting the dates wrong with parcels. I think this team is definitely a lot more approachable than the previous, but that's just based on my personal experience. I also like that they can take accountability, get things done and are just overall really pleasant to deal with."

Diana Davies - Estates - 18/12/2025 "I need to share that Ringley who inevitably have a constant work to do here in Ferry Court. I must firstly give the housekeeping staff A+ for their hard work and always being so pleasant and helpful and efficient. Ringley staff “pulled out the stops” to reroot the now beautifully lit Christmas tree and in a secured box! The area is paved and seats around the area. Let us all keep this site as best as it can be with total commitment to be positive between Management, staff and residents. We too have a responsibility"

Lee Newman - Estates - 11/12/2025 "Working with the estates team has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly. Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together. "

Jack Pg - Estates - 10/12/2025 "Big thank-you to the estates operative for helping me understand my service charge breakdown, he was really helpful and ensured I had everything I needed, thanks Donta!"

Josh Bennett - Estates - 09/12/2025 "Would just like to thanks the estate operative for all his help with the recent organisation of the remedial works at Prospect Place we have been undertaking. We appreciate all the hard work"

Andrew - Estates - 09/12/2025 "Thank you, to the staff at Prospect Place, for all of your help and continued support with the ongoing works at Prospect Place. Your professionalism, clear communication, and commitment to keeping everything on track have made a tremendous difference. We truly appreciate the effort and dedication you bring to every step of the process. Your hard work does not go unnoticed—thank you for everything you do."

Suzi David - Estates - 08/12/2025 "From what I've seen so far Ringley do a fantastic job managing Prospect Place, the development is in great hands with the team and is well looked after. I've spoken to a few of the team on a number of occasions, namely Maintenance and Diane and Concierge and really appreciate how super helpful, approachable, reliable and friendly they are with any queries or requests I've had, creating a great atmosphere for visitors and residents alike. Ringley clearly takes pride in the developments they manage and the PP team reflect this ethos, resulting in a lovely place to live, work or visit."

Mrrusselljones - Estates - 22/10/2025 "Ringley Cleaners are fantastic at Prospect Place, Cardiff. They consistently go above and beyond, tackling some truly difficult cleaning jobs with professionalism, patience, and care. Their attention to detail and positive attitude make a huge difference — highly recommended!"

Sarah Davies - Estates - 22/10/2025 "I live in prospect place (lady isle house and wanted to thank you for a wonderful job they are doing in keeping the place clean and today. I’ve witnessed they go above and beyond of what they need or should be doing and have thanked them for doing this. They always great me with smiling faces! "