"I just wanted to say a huge thank you for getting a couple of things sorted out on the site. I can't tell you how much better it feels to have CCTV on site now. I've been so worried about the risks to security and property and we have had damage and thefts. The other thing I wanted to say thank you for is finding us a super gardener! Daniel has been really working hard on the gardens and I have no doubt that by next year we will have a space that we can all appreciate. I really feel like we've broken the back of the problem. Even the bins seem to be less of a problem! Once again, thank you so much for the time you've spent getting this sorted." Ms S- 0606S - Highbanks Essex House 784

"Dilber has been exceptionally helpful in getting our drains unblocked quickly and in keeping our insurers happy. Welcome on board Dilber and we very much look forward to working with you." Mr L - 0650S - Grafton Mansions 783

"Hi Dilber, Thank you so much for your update - greatly appreciated." Mr T- 0303S - Swale Park 781

"Hi Izabela, Ah that makes perfect sense, thank you for clarifying. I'm not sure who to pass this on to but if you could show your managers etc, I just want to say thank you so much to yourself for your communication with us at Southpoint, as a management agency you have been fantastic so far and you get back to us straight away. It really is appreciated." Ms M - 0603S - Southpoint Sutton Road 780

"Hi Izabela, Thank you for the prompt update. Thanks to you, we've seen enormous progress in a short time. All is looking so much better." Mr K - 0606S - Highbanks Essex House 779

"You are extremely helpful and professional." Ms L- 0623S - Langley Square 778

"Josephine, thanks for the professional and friendly manner you have dealt with me to resolve this matter." Mr W- 0556S - Carter Quay, Poole, Dorset 777

"It's lovely to hear from you. You are the best!" Ms W- 0446S - Veritas, Cromwell Road 776

"Dilber has been incredibly responsive by getting our drains unblocked quickly and making sure our service charge demands go out." Mr L- 0650S - Grafton Mansions 775

"The problem has gone away. Once again, thank for your help and action – much appreciated." Mr O'D- 0263S - Aspen Green 774

"The fault with the lift was dealt with very commendable speed, a few hours after I notified you, very commendable response. The questionnaire, I believe, would have been a positive response. Thank you for your promptness." Mr K- 0465S - Turrett Court, Aldermans Hill 773

"I would like to use this opportunity to thank Kumari for the professional manner in which she has been working on this complex matter." Mr S- 0303S - Swale Park 772

"I appreciate your efforts." Mr C- 0475S - Avante Court 771

"Just wanna say a BIG thank you for last night's meeting. I used to think property management is an easy business, now I know it is not! They (few of them out of almost 200 unit owners) grill you like MPs! I, and believe most of the "silent owners" as well, are pretty happy with Ringley's work." Mr L- 0547S - River Heights 770

"You have been more competent when working on solutions. You care and that's what sets you apart from the rest." Ms B- 0649S - Julius Seal House 769

"Dear Izabela, I am conscious that I only email you when there is a problem or something has gone wrong, so I wanted to send you an email to say that I really appreciate all your help and thank you so much for being so efficient and so helpful. You are the best property manager we have had in the 4.5 years since the flats were built. Have a lovely Christmas and New Year." Ms M- 0435S - Drayton Garden Village 768

"You have reacted positively to correspondence. And many of our neighbours feel the same." Mrs B- 0556S - Carter Quay, Poole, Dorset 767

"Thank you very much for arranging the M&S Vouchers." Ms M- 0502S - East India Way 765

"Hi Leah! I'm loving this Ringley site - thanks for sending my login info. I have questions after reviewing the 'Want to make alterations?' section in the Ringley site. " Ms T- 0547S - River Heights 764

"Thank you for your help and support in getting emergency help to stop the leak from the flat directly above us. You acted promptly and for that we are grateful." Ms B- 0042S - Harris Green 763

"Thank you so much. You are a star Leah." Miss Y- 0547S - River Heights 762

"Brilliant; the old sort code worked! Thanks Alex, much appreciated. Send on my regards to Lee, he's a helpful chap, just like you." Mr D- Solicitors 761

"I want to take this opportunity to thank Karen for her support. Karen is a credit to your business. She dealt with the situation in a sympathetic and professional manner. I am very grateful for the support and guidance she provided." Mr C - 0458S - Geneva Court 760

"Kim, thank you for the diligent way you have handled our affairs here at Avante Court. You have brought a degree of calm and a steady hand which has helped us to keep an even keel over the last 18 months. " Mr L- 0475S - Avante Court 758

"Can we say Kim Rutter had the patience of a saint." Ms T- 0406S - Vectis Way, Cosham, Portsmouth 757

"You're a star! Thanks a lot for your help. " Mr G - 0327S - The Edens 756

"Thank you so much for all your efforts. I am so pleased. I hope Ringley appreciate just what an amazing employee they have in you. Such professionalism and understanding are rare these days. Thank you so much again. " Ms P- 0502S - East India Way 755

"So nice having a chat, joke and speaking to someone who is so friendly and helpful." Mrs C- 0547S - River Heights 754

"Thank you for your help, may I also say what lovely service you have provided." Mr A- 0285S - Eccleston Road 753

"Hi Dilber, Just wanted to thank you again for all your help this morning. It was a real pleasure to have met you. You were professional and caring about our concerns. Once again, thank you for being a first class representative for Ringley. " Ms M- 0502S - East India Way 752

"The scaffolding came down last week and the building now looks very good. The team did a really good job and thanks to all involved at Ringley." Ms S- 0627S - Highgate West Hill No. 24 751

"I have noticed a massive improvement in the way the site has been looked after. I feel Ringley as the Managing Agent have showed a lot more care for Carter Court and issues have been dealt with in a much speedier manner." Mrs A- 0004S - 1-8 @ 77 Carter Lane & 1-4 Carter Court 750

"Thank you for your help, may I also say what lovely service you have provided. So professional, so impressed. Thank you. " Mr A- 0285S - Eccleston Road 749

"Dear Leah, Thank you for your reassuring voice on the other end of the phone last night about the car stuck in the parking lift. It was great to have 'met' you and I appreciated that you were available to Boka and able to talk us through the system which was still new to me. Thank you again for your efforts to help look after our homes - I can appreciate it is not an easy task to manage such a building, especially a new build nearing handover. " Ms L- 0547S - River Heights 748

"Dear Jean, I want to thank you for all the empathy, support and understanding. I took great comfort from the fact that you made yourself available. What an amazing employee you are." Mr R- 0297S - Hertford Lock, Bow 747

"Hi Jean, Thank you for your response. I am over the moon that the pathway has now been fixed!! Thank you so much." Ms H- 0568S - Evron Wharf 746

"Good Afternoon Dilber, I would just like to say that I was impressed by the response and service I received from you today. When I called you today on the emergency number you did what you said you would do and you exceeded my expectation so thank you. I think you are an excellent Property Manager. " Mr T- 0527S - Carter House SW11 2BF 745

"I'm happy with valuations provided. I forwarded to my colleagues who were initially unconvinced as they contracted with another valuation firm. However, you have demonstrated that you are on the button as a local agent. " Ms Constance- Lamble & Kiln Place 743

"I just wanted to briefly mention the fantastic customer service I have received from Brian (Property Manager) at Pilgrim House and The Meads. I have been in the industry and deal with a lot building managers. I must say Brian has always dealt with issues in a swift and professional manner including returning phone calls and responding to email. He is an asset to your organisation and I am delighted to work with him." Mr P- 0305S - The Meads 742

"This is amazing follow up Ringley. Thank you for your attention given to the residents under your management. (Advice information given to clients following the fire at Grenfell Tower)." Ms L- 0496S - 42-46 Randolph Avenue 741

"Thank you for your prompt and informative response. We are in the hands of a Property Manager who is prepared to act in line with the excessive service charges and get things done. " Mr B - 0502S - East India Way 739

"I am the landlord of a property at The Maltings in Romford, Essex and would like to say thank you to Mitun for all his help since he became the property manager for this property. He always responds to queries and sorts things out." Mr R- 0024S - Maltings (The) 738

"We hope that we can keep Miroslav, who has been great! (We re-organised the property portfolios of Property Managers and a client was delighted with how Miroslav is managing the site)." Mr C - 0372S - Caversham Road (59) 737

"Dear David, It was very nice to meet you at our AGM at Ringley's office last week. I think that you and Leah made a very good and professional impression on all participating shareholders from 29 Gloucester Crescent and we feel confident that with your contribution and dedicated support we will now be able to administrate and maintain our property to the benefit of all people living in the house in a much better way." Mr B- 0637S - 29 Gloucester Crescent 736

"In relation to the survey, I found his work very accurate when comparing with the quotes we received of builders." Mr R- 0627S - Highgate West Hill No. 24 734

"I'm one the residents and directors. I wanted to drop a quick line to say how impressed I was with the actions of our new property manager, Brian McKarkiel-Powell. He dealt with a power outage we experienced this week swiftly and professionally. Exactly the sort of service myself and the other directors expect. A great start, long may it continue! " Mr B - 0170S - Stanhope Court 733

"Thank you for arranging the introduction of parking permits. The parking issues have improved in the last three weeks since the new scheme was implemented. A big thank you to everyone involved." Ms C- 0435S - Drayton Garden Village 731

"Just to let you know that we managed to pick up the key from the delivery sorting office. Thank you so much for sorting this out as the only access for me would be via the back door through the communal gardens. Also, please can you let your Manager know that we are very grateful to you for processing and turning this around so fast." Mr S - 0502S - East India Way 730

"You are truly brilliant." Ms M- 0474S - Royal York Mansions 729

"Feb 27, 2017 at 10:10 AM Hi Maryanne and Jane; My name is E******* and I am director at ***** Studios. Simon Edwards is our former property manager, and he was replaced Brian McKarkiel-Powell. I have only compliments for Simon, he was a great fit for us and he worked incredibly hard managing our property. It was a shame to see him go. However, I wanted to let you know that Brian is doing a very good job so far. He is amiable and clearly committed to providing the best service possible to us. He was confident at our AGM and has been quick to follow up on the questions and actions which have arisen post-AGM. We look forward to continuing to work with him and I have no doubt that he will quickly learn the nuances connected with working with our property and its owners. Thanks so much for sending him our way. Best wishes, E********" Ms C- 0477S - Fawe Street 728