Customers Insights

Sandy Buchanan - Estates - 09/04/2025 - Camden "Our relationship manager has been excellent. She is competent, clearly knows her job and equally importantly is responsive to emails and keeps people in the picture."

Sanjay Modasia - Estates - 15/04/2025 - Greenwich "Our appointed Relationship Manager was extremely, friendly & helpful, she answered all my questions in clearly and in detail. The communication between us felt as if we had known each other for years. We definitely need more people like her on the end of a phone."

Ms M Coldwell - Estates - 14/04/2025 - Camden "The gardens are great and the building is kept very clean. We have always had prompt responses to any concerns."

Habiba Khanom - Estates - 14/04/2025 - Camden "Always respond quickly"

Customer - Estates - 11/04/2025 - Camden "Would like to mention the Junior Property Manager who was very helpful in assisting me with my Service charge payments, making sure they were correctly allocated. Fast, efficient and helpful customer service. Thank you."

Toni Gannon Gannon - Agency - 17/03/2025 - Manchester "I had the pleasure of dealing with your lettings advisor during my recent rental process, and I couldn't be more grateful for her help. She was incredibly accommodating, always going above and beyond to ensure everything went smoothly. From answering all my questions to arranging viewings at times that suited me, she made the entire experience stress free and easy. Her professionalism, attentiveness, and willingness to assist in every way made her a true standout. She was great!"

Joe Walton - Estates - 17/03/2025 - Camden "Five Stars"

Rachel Lewis - Estates - 04/04/2025 "I'd like to say a huge thank you to our Estates Manager, despite having a number of issues to manage across our large site, when I asked about a particular issue in our block (a lift that was out of order) her response was both understanding of the situation, 100% professional and handled with her usual good grace. Oh yes, and effective (even if the lift company seemed to be less so) as the lift is now back in action. This is only one thing that I'd like to say thank you for - and I do want to say a huge thank you!"

Hamatalla Mohamed - Estates - 01/04/2025 "I spoke to a member of the property management team and he was so helpful .He guided me through and explained a number of issues and details that was not clear to me on the calculations of the service charge ."

Richard - Estates - 02/04/2025 - Hampstead "My communication with the property manager was very helpful indeed. He is very clear and competent and a notable exception to the rest of my many contacts with Ringley. I found the Ringley website to be a disaster, extremely complex and impossible to use. Information given on line is obscure and I found it incomprehensible and only after eight telephone calls to different people at Ringley was I able to get the information I needed at last when I was finally able to speak to the property manager. "