"Great work... thank you so much! Very rapid. (A fast resolution to an issue where a light was not working on site and this was causing an inconvenience to the resident who reported it). " Mr S- 0247S 635

"Girish was very helpful in providing me with information. (Helping a new owner understand what we do). " Ms G- 0645S 634

"Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you. " Ms N- 0556S 632

"I am particularly glad that you keep an eye on things that need attention....." Mrs S- 0588S 630

"Impressive detective work. I appreciate your email with your number and really appreciate you listening to me today." Ms N- 0556S 629

"Hi Mitun, we just wanted to say thank you so much for getting the fire door repaired (it's now closing properly) and also for getting the crack in the wall sorted out. We now have a very happy tenant. Thank you once again, for being very efficient in sorting out these issues. " Ms M- 0580S 628

"Just to say thanks to the contractor for doing a good job. The door has worked fine since they came round." Mr B- 0499S 627

"Thanks very much for your help. You actually know what you're talking about, which is good. Thanks very much. " Mr S- 0285S 626

"It's great to have proactive management." Mr C- 0556S 625

"You have been the most helpful person." Ms W- 0247S 624

"Hi Neil, it was nice talking to you this morning. Your help is really appreciated. (Issues relating to a parking permit and parking tickets). " Mr B- 0174S 623

"I can't thank you enough for sorting this problem out for me, not only this issue, but also the 10 year Guarantee on the Japanese Knotweed. Your team were also very sympathetic. Many thanks again. I hope you received my back up letter ok. " Mrs McDonald- 0502S 621

"Josephine was very kind and helpful. I'm not local and didn't know what to do. I would really like to thank her. " Cici- 0211S 620

"Thank you for the great service that you provided." Ms L- 0496S 618

"Leo has been efficient, quick and on-point in helping with paperwork needed in a professional and timely manner." Mr W- 0606S 617

"Thank you Ringley and Chloe for letting me know. You have been great. (Cheque arranged for a Management Pack). " Ms B- 0153S 615

"Nice meeting you. You're a lovely person and I know you're trying your best for the building." Mr H- 0603S 613

"Thank you so much for getting the key cut so promptly. That's excellent customer service!" Mr G- 0307S 612

"Thank you for being helpful Lisa." Ms G - 0297S 611

"Thank you so much for getting the key cut so promptly and posting it free of charge. That's excellent customer service!" Mr G- 0307S 610

"Dear Chloe, Thank you very much for your efficiency and caring attitude ... all very appreciated. " Ms G- 0459S 609

"Maam...that is one heck of a reply!! Thank you Dilber. " Mr R- 0303S 608

"Thank you Ringley and Chloe for letting me know. You have been great. (Pre-sale enquiry). " Ms B - 0153S 606

"That is a very kind gesture and we really appreciate it." Ms S- 0603S 605

"You're an absolute star. Thank you very much. " Ms M- 0435S 604