What our customers are saying

" I appreciate your efforts. " Mr C- 0475S - Avante Court 771

" Just wanna say a BIG thank you for last night's meeting. I used to think property management is an easy business, now I know it is not! They (few of them out of almost 200 unit owners) grill you like MPs! I, and believe most of the "silent owners" as well, are pretty happy with Ringley's work. " Mr L- 0547S - River Heights 770

" You have been more competent when working on solutions. You care and that's what sets you apart from the rest. " Ms B- 0649S - Julius Seal House 769

" Dear Izabela, I am conscious that I only email you when there is a problem or something has gone wrong, so I wanted to send you an email to say that I really appreciate all your help and thank you so much for being so efficient and so helpful. You are the best property manager we have had in the 4.5 years since the flats were built. Have a lovely Christmas and New Year. " Ms M- 0435S - Drayton Garden Village 768

" You have reacted positively to correspondence. And many of our neighbours feel the same. " Mrs B- 0556S - Carter Quay, Poole, Dorset 767

" Thank you very much for arranging the M&S Vouchers. " Ms M- 0502S - East India Way 765

" Hi Leah! I'm loving this Ringley site - thanks for sending my login info. I have questions after reviewing the 'Want to make alterations?' section in the Ringley site. " Ms T- 0547S - River Heights 764

" Thank you for your help and support in getting emergency help to stop the leak from the flat directly above us. You acted promptly and for that we are grateful. " Ms B- 0042S - Harris Green 763

" Thank you so much. You are a star Leah. " Miss Y- 0547S - River Heights 762

" Brilliant; the old sort code worked! Thanks Alex, much appreciated. Send on my regards to Lee, he's a helpful chap, just like you. " Mr D- Solicitors 761

" I want to take this opportunity to thank Karen for her support. Karen is a credit to your business. She dealt with the situation in a sympathetic and professional manner. I am very grateful for the support and guidance she provided. " Mr C - 0458S - Geneva Court 760

" Kim, thank you for the diligent way you have handled our affairs here at Avante Court. You have brought a degree of calm and a steady hand which has helped us to keep an even keel over the last 18 months. " Mr L- 0475S - Avante Court 758

" Can we say Kim Rutter had the patience of a saint. " Ms T- 0406S - Vectis Way, Cosham, Portsmouth 757

" You're a star! Thanks a lot for your help. " Mr G - 0327S - The Edens 756

" Thank you so much for all your efforts. I am so pleased. I hope Ringley appreciate just what an amazing employee they have in you. Such professionalism and understanding are rare these days. Thank you so much again. " Ms P- 0502S - East India Way 755

" So nice having a chat, joke and speaking to someone who is so friendly and helpful. " Mrs C- 0547S - River Heights 754

" Thank you for your help, may I also say what lovely service you have provided. " Mr A- 0285S - Eccleston Road 753

" Hi Dilber, Just wanted to thank you again for all your help this morning. It was a real pleasure to have met you. You were professional and caring about our concerns. Once again, thank you for being a first class representative for Ringley. " Ms M- 0502S - East India Way 752

" The scaffolding came down last week and the building now looks very good. The team did a really good job and thanks to all involved at Ringley. " Ms S- 0627S - Highgate West Hill No. 24 751

" I have noticed a massive improvement in the way the site has been looked after. I feel Ringley as the Managing Agent have showed a lot more care for Carter Court and issues have been dealt with in a much speedier manner. " Mrs A- 0004S - 1-8 @ 77 Carter Lane & 1-4 Carter Court 750

" Thank you for your help, may I also say what lovely service you have provided. So professional, so impressed. Thank you. " Mr A- 0285S - Eccleston Road 749

" Dear Leah, Thank you for your reassuring voice on the other end of the phone last night about the car stuck in the parking lift. It was great to have 'met' you and I appreciated that you were available to Boka and able to talk us through the system which was still new to me. Thank you again for your efforts to help look after our homes - I can appreciate it is not an easy task to manage such a building, especially a new build nearing handover. " Ms L- 0547S - River Heights 748

" Dear Jean, I want to thank you for all the empathy, support and understanding. I took great comfort from the fact that you made yourself available. What an amazing employee you are. " Mr R- 0297S - Hertford Lock, Bow 747

" Hi Jean, Thank you for your response. I am over the moon that the pathway has now been fixed!! Thank you so much. " Ms H- 0568S - Evron Wharf 746

" Good Afternoon Dilber, I would just like to say that I was impressed by the response and service I received from you today. When I called you today on the emergency number you did what you said you would do and you exceeded my expectation so thank you. I think you are an excellent Property Manager. " Mr T- 0527S - Carter House SW11 2BF 745

" I'm happy with valuations provided. I forwarded to my colleagues who were initially unconvinced as they contracted with another valuation firm. However, you have demonstrated that you are on the button as a local agent. " Ms Constance- Lamble & Kiln Place 743

" I just wanted to briefly mention the fantastic customer service I have received from Brian (Property Manager) at Pilgrim House and The Meads. I have been in the industry and deal with a lot building managers. I must say Brian has always dealt with issues in a swift and professional manner including returning phone calls and responding to email. He is an asset to your organisation and I am delighted to work with him. " Mr P- 0305S - The Meads 742

" This is amazing follow up Ringley. Thank you for your attention given to the residents under your management. (Advice information given to clients following the fire at Grenfell Tower). " Ms L- 0496S - 42-46 Randolph Avenue 741

" Thank you for your prompt and informative response. We are in the hands of a Property Manager who is prepared to act in line with the excessive service charges and get things done. " Mr B - 0502S - East India Way 739

" I am the landlord of a property at The Maltings in Romford, Essex and would like to say thank you to Mitun for all his help since he became the property manager for this property. He always responds to queries and sorts things out. " Mr R- 0024S - Maltings (The) 738

" We hope that we can keep Miroslav, who has been great! (We re-organised the property portfolios of Property Managers and a client was delighted with how Miroslav is managing the site). " Mr C - 0372S - Caversham Road (59) 737

" Dear David, It was very nice to meet you at our AGM at Ringley's office last week. I think that you and Leah made a very good and professional impression on all participating shareholders from 29 Gloucester Crescent and we feel confident that with your contribution and dedicated support we will now be able to administrate and maintain our property to the benefit of all people living in the house in a much better way. " Mr B- 0637S - 29 Gloucester Crescent 736

" In relation to the survey, I found his work very accurate when comparing with the quotes we received of builders. " Mr R- 0627S - Highgate West Hill No. 24 734

" I'm one the residents and directors. I wanted to drop a quick line to say how impressed I was with the actions of our new property manager, Brian McKarkiel-Powell. He dealt with a power outage we experienced this week swiftly and professionally. Exactly the sort of service myself and the other directors expect. A great start, long may it continue! " Mr B - 0170S - Stanhope Court 733

" Thank you for arranging the introduction of parking permits. The parking issues have improved in the last three weeks since the new scheme was implemented. A big thank you to everyone involved. " Ms C- 0435S - Drayton Garden Village 731

" Just to let you know that we managed to pick up the key from the delivery sorting office. Thank you so much for sorting this out as the only access for me would be via the back door through the communal gardens. Also, please can you let your Manager know that we are very grateful to you for processing and turning this around so fast. " Mr S - 0502S - East India Way 730

" You are truly brilliant. " Ms M- 0474S - Royal York Mansions 729

" Feb 27, 2017 at 10:10 AM Hi Maryanne and Jane; My name is E******* and I am director at ***** Studios. Simon Edwards is our former property manager, and he was replaced Brian McKarkiel-Powell. I have only compliments for Simon, he was a great fit for us and he worked incredibly hard managing our property. It was a shame to see him go. However, I wanted to let you know that Brian is doing a very good job so far. He is amiable and clearly committed to providing the best service possible to us. He was confident at our AGM and has been quick to follow up on the questions and actions which have arisen post-AGM. We look forward to continuing to work with him and I have no doubt that he will quickly learn the nuances connected with working with our property and its owners. Thanks so much for sending him our way. Best wishes, E******** " Ms C- 0477S - Fawe Street 728

" Hi jean Just to say thank you for all the effort you're putting in - that meeting was amazingly well organised and very efficient. ***** " Ms G- 0297S - Hertford Lock, Bow 727

" Dear Viragi, Many thanks for your email, and for applying the due credit so swiftly and so efficiently, and sending the statement. Both you and Briam, whom I have also thanked, have been very helpful. Much appreciated by my wife and myself. " Mr T - 221 Randolph Avenue 726

" I live at ***** Court, **** Lane, ******** and in the 4 years. I know we are quick enough to complain but don't often give credit for really good customer service. Brian is an asset to your company-he is really polite, calm and does what he says he will do promptly and gives updates. I recently had a problem with noise from the neighbours and he has managed to sort it out for not only me, but the other neighbours. He has also kept us up to date on the new gates which have been in discussion for ages now. You can also have a joke with him which I, personally, appreciate. Best regards Mr Y " Mr Y- 0305S - The Meads 725

" Wow thank you Maris, I'm so impressed, brilliant customer service as always. Really appreciate it. best wishes ***** " Ms P- 0597S - Tissiman Court 724

" I just wanted to personally thank you for all your work this year. " Mr R - 0033S - Chaucer Place 723

" Thank you for your prompt and informative reply. You were prepared to tackle some of the many issues on East India Way. " Mr D - 0502S - East India Way 722

" Many thanks and just wanted to say that your help was really appreciated! (Helping with the budget). " Ms F - 8038S - HARWOOD ROAD 721

" I am very happy with how the development is kept, the level of cleanliness is excellent and the gardens are beautiful. It is a pleasure to live there. " Ms C - 0548S - Burnt Oak Broadway 720

" Thank you for your assistance in this matter (receipt of the management pack) and in particular thanks to Alex, Reuben and Jessica. " Solicitors- 0425S - Charter Place 1-14 Sanders Place 719

" Rami is proactive and knows his stuff. " Mr F- 0289S - Grange (The) 264 London Road, St Albans 718

" Kim, I know we have sent you a thank you card from us Directors, here at *****. However I wanted to thank you personally for the dedicated way you have tackled the long list of items needing attention - from the time you took over last December. Many will not be aware of the actions taken nor the problems associated with some of them. I think we have come through the fog and can now see our way more clearly. Thanks again - and look forward to working with you in 2017. " Mr L- 0475S - Avante Court 717

" One of our Property Managers impressed a client to such a degree, that he made a point of calling our MD to make sure that she knew how pleased he was with the service provided by the Manager. " Mr H- 0305S - The Meads 716