Customers Insights

Pauline Davis - Estates - 20/06/2025 - Camden "The Relationship Manager has gone to extreme lengths to try and sort out problems within our development. Thank you."

Michael Worton - Estates - 24/06/2025 - Camden "We have recently had 3 weeks when there was no uplifting of recycling or food-waste from properties at Goddard Place. I contacted Islington Recycling Services several times and finally they told me that they had lost access to the property (the other Islington disposal services managed very well during that period!). I told them to contact our Relationship Manager, but wasn't sure how long it would take them to contact her and get another fob. As soon as our Relationship Manager knew about the situation, she immediately took the initiative and hand-delivered a fob to them! Much appreciated action from her"

Mystery - Estates - 09/06/2025 - Camden "Very pleasant and quick response"

Rachel Malpas - Estates - 04/06/2025 - Uxbridge "The advisor was great at answering any questions I had and helped me understand my outstanding bills and breakdowns. Thank you!"

Joan Qiu - Estates - 04/06/2025 "A big thank you to the site staff operative at Prospect Place for fixing an issue in my apartment-many thanks he did a very good job"

Didem Atasoy - Estates - 05/06/2025 - Greenwich "This morning I got locked in my flat as the door handle came out, the door closed and got stuck. I called the GMV concierge, two members of the team came to help me right away. They were lovely and they tried to comfort me while they were doing the work. They managed to open the door and fix the issue in a short time. Thank you both so so much!"

Deborah Wilson - Estates - 03/06/2025 - Camden "Spoke to the estates team today with a query regarding my service charge account. They gave me the information I needed and helped me to access my account. He was very professional, helpful and friendly."

Mark Elliott - Estates - 03/06/2025 "Ringleys Property Management. company have been consistently professional and helpful throughout my time engaging with them as a Director of my properties right to manage company. Amity RTM. We have engaged Ringley. Their team has been responsive and proactive, making a real difference. One of the biggest positives has been their success in reducing our costs for the property. Also resolving other issues and being proactive. Highly recommended."

Nicholas Malone - Estates - 27/05/2025 - Greenwich "I should like to record receiving very highly professional and empathetic support from Relationship Manager when I contacted the Ringley Group needing legal advice."

Nathen - Estates - 23/05/2025 - Wimbledon "I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. The team handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley."