Customers Insights

Mourad Cader 11/12/2025

Estates -
TrustPilot

Very good cleaning work to maintain Millwards Court.

Nigel M 10/12/2025

Estates -
TrustPilot

Our junior property manager stepped into the Relationship Manager role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach.

Lee Newman 11/12/2025

Estates - Cardiff, Wales
TrustPilot

Working with the estates team has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly. Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together.

Nigel M 10/12/2025

Estates -
TrustPilot

Rhys as our junior property manager: stepping into Dilara’s role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach.

Andy R 03/12/2025

Estates -
Google

Recently a new entrance door to a hallway that gives access to our flat was fitted. Unfortunately an issue arose with the new keys. I contacted our relationship manager who is our senior relationship manager & it was clear to us that she was on the case & had a wealth of knowledge regarding block management. We discussed a few items such as the remote unlocking from our flat not yet working etc. It’s clear to us that our Relationship Manager is a hands on person that leaves no stone unturned. Professionalism at this level is not easy to find these days.

Tamás 03/12/2025

Estates -
Google

The housekeeper for our block did really good cleaning in Orton House

Alisha Read 03/12/2025

Estates -
Google

The lettings agents have always been great! Super helpful and lovely to talk too! Take care

Sylvia Sawyerr 03/12/2025

Estates -
Google

Five stars

Jack PG 10/12/2025

Estates - Cardiff, Wales
TrustPilot

Big thank-you to the estates operative for helping me understand my service charge breakdown, he was really helpful and ensured I had everything I needed, thanks Donta!

Josh bennett 09/12/2025

Estates - Cardiff, Wales
TrustPilot

Would just like to thanks the estate operative for all his help with the recent organisation of the remedial works at Prospect Place we have been undertaking. We appreciate all the hard work
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Mourad Cader - Estates - 11/12/2025 - Wimbledon "Very good cleaning work to maintain Millwards Court."

Nigel M - Estates - 10/12/2025 - Kennington "Our junior property manager stepped into the Relationship Manager role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach."

Lee Newman - Estates - 11/12/2025 "Working with the estates team has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly. Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together. "

Nigel M - Estates - 10/12/2025 - Kennington "Rhys as our junior property manager: stepping into Dilara’s role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach."

Andy R - Estates - 03/12/2025 - Hampstead "Recently a new entrance door to a hallway that gives access to our flat was fitted. Unfortunately an issue arose with the new keys. I contacted our relationship manager who is our senior relationship manager & it was clear to us that she was on the case & had a wealth of knowledge regarding block management. We discussed a few items such as the remote unlocking from our flat not yet working etc. It’s clear to us that our Relationship Manager is a hands on person that leaves no stone unturned. Professionalism at this level is not easy to find these days."

Tamás - Estates - 03/12/2025 - Wimbledon "The housekeeper for our block did really good cleaning in Orton House"

Alisha Read - Estates - 03/12/2025 - Manchester "The lettings agents have always been great! Super helpful and lovely to talk too! Take care"

Sylvia Sawyerr - Estates - 03/12/2025 - Camden "Five stars"

Jack Pg - Estates - 10/12/2025 "Big thank-you to the estates operative for helping me understand my service charge breakdown, he was really helpful and ensured I had everything I needed, thanks Donta!"

Josh Bennett - Estates - 09/12/2025 "Would just like to thanks the estate operative for all his help with the recent organisation of the remedial works at Prospect Place we have been undertaking. We appreciate all the hard work"

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