Court Appointed Manager

The Tribunal sees approving a Court Appointed Manager as the last resort. Fault in the management has to be proven and the proposed Manager interviewed by the Tribunal.

Appointments typically last for 2 or 3 years whereby the Court Appointed Manager steps into the management role as defined in the lease.

Are you frustrated that the freeholder isn't doing his job properly

Is your Freeholder failing to keep the block in repair, charging you too much for too little

Or only interested in his ground rent and insurance commission?

You might need to consider the Court Appointed Manager route if perhaps:

  1. Many flats are owned by investors who show little real interest in the fabric and exterior of the block so long as their flat is rented.
  2. flats still have long leases, therefore, little interest in shown in parting with cash to buy the freehold.
  3. you cannot get 50% of the residents to support a right to manage movement.

If you are concerned that the block is falling into disrepair, the Freeholder is not taking action against other leaseholders who are making alterations such as ripping out walls without due regard to process or protecting the integrity of the fabric of the entire building, or resolving neighbour disputes then don’t despair. It takes just one leaseholder that understands that the covenants within the lease need to be upheld to make things change.

If you cannot get 50% of leaseholders supporting you and have accepted that you cannot force self management, then consider the next best thing, a managing agent of your choice.

To get a managing agent of your choice appointed you will need to:

  1. Applying to the First Tier Tribunal to request that they appoint the managing agent of your choice as Court Appointed Manager
  2. Select an agent who has sufficient expertise and can satisfy a Tribunal they are competent to stand in the shoes of the Freeholder and enact the lease.

Whilst there is no need to prove fault on the part of the Freeholder or existing management arrangements, when claiming the right to manage, requesting a Court Appointed Manager is different.

To persuade the Tribunal to appoint a Manager it is necessary to justify your reasons why such a course of action is reasonable and would be in the best interests of the block as a whole.

Lodging an application with the First Tier Tribunal costs between £150 and £350 *(depends on number of dwellings in block). Typically the Tribunal will schedule a pre-trial review (PTR) at which the parties are instructed what issues or evidence the Tribunal will hear. At the pre-trial review the Tribunal will usually decide whether they wish to visit the block and how much time will be set aside for the hearing.

Apart from the application fee at Tribunal each party bears their own costs, but be aware if the Tribunal feels that one or other party is wasting the Tribunal's time or not following directions on the information and evidence to be heard it does have the power to award costs of that part of the hearing.

If you can make sense of your lease, can find the relevant clauses that you feel are being breached, and are able to collate evidence, for example;

  • Photograph disrepair or unauthorized alterations
  • Produce a diary of disputes reported but not resolved
  • Produce copies of service charge accounts which do not comply with the Landlord & Tenant Acts

Then you are probably competent to present your own case at Tribunal. Many leaseholders however, choose the support of a Managing Agent, probably a firm of Chartered Surveyors who are experienced in this. It stands to reason that if the Freeholder turns up at Tribunal and objects to your action the panel members will want to have your proposed Managing Agent present to satisfy themselves that the appointment would be a safe and reasonable choice. Irrespective of the issues of your action, if your proposed agent is a member of the Royal Institution of Chartered Surveyors (RICS) and probably also a member of the Association of Residential Managing Agents (ARMA) then you will have greater chances of success

To get started a list of member firms of Surveyors and Property Managers can be found at and Phone several agents and find someone who you can

  1. talk to,
  2. someone who inspires you with their competence and
  3. gives you good advice to help you define your issues

Remember every stage of your action will be benchmarked against what the lease states should happen so have a good read before you part with any cash.

The Ringley Group is a regular face at the First Tier Tribunal on issues of reasonableness and recovery of service charge in addition to supporting leaseholders who need to request the Tribunal appoints a Manager for them. The Ringley Group subscribes to the RICS 10 minute FREE consultation service on this topic. So to get the ball rolling feel free to call 0207 267 2900 and ask to speak to Stephen Horne or Mary-Anne Bowring.

Our Leasehold Guidance Team

The key to our success is our people

Lee Harle

London Office


Deepesh Tank

London Office

Legal Adviser

Nichola Pughe

London Office

Head of Residential Valuation

Chris Georgallis

London Office

Director of Valuation