Industrial:
Sheds & Logistics
Industrial: Sheds & Logistics
Whether it is fulfilment centers, advanced manufacturing, technology parks, multi-tenanted spaces and last mile distribution hubs, occupier needs continue to evolve. With the gap widening between Clients needs and available stock our focus is to create the best possible relationship between Client and occupier to maximise occupier satisfaction.
Retail:
town centre & retail parks
Retail: town centre & retail parks
As the pace of change in consumer retail trends increases destination marketing is ever more entwined in driving footfall and achieving retail success. Local market intelligence together with deep insights is key to identifying and capitalizing on opportunities to drive consumer footfall and ultimately asset values.
Mixed Use Schemes
Mixed Use Schemes
Whilst retail used to drive town centres, now mixing uses and inviting residential, student, build to rent and later living in is the key to re-purposing and restoring our town centres nationwide. Required expertise includes: master-planning, placemaking, estate management, design for operations, and stakeholder management. To make a space a place you have to take blend the consumer and the residents viewpoint, brand it, then package the opportunity to would-be occupiers.
Co-Working Community
Co-Working Community
Join our vibrant start-up community in Camden Town, NW1. Co-working, private offices and start-up suites available.
Industrial:
Sheds & Logistics
Industrial: Sheds & Logistics
Whether it is fulfilment centers, advanced manufacturing, technology parks, multi-tenanted spaces and last mile distribution hubs, occupier needs continue to evolve. With the gap widening between Clients needs and available stock our focus is to create the best possible relationship between Client and occupier to maximise occupier satisfaction.
Retail:
town centre & retail parks
Retail: town centre & retail parks
As the pace of change in consumer retail trends increases destination marketing is ever more entwined in driving footfall and achieving retail success. Local market intelligence together with deep insights is key to identifying and capitalizing on opportunities to drive consumer footfall and ultimately asset values.
Mixed Use Schemes
Mixed Use Schemes
Whilst retail used to drive town centres, now mixing uses and inviting residential, student, build to rent and later living in is the key to re-purposing and restoring our town centres nationwide. Required expertise includes: master-planning, placemaking, estate management, design for operations, and stakeholder management. To make a space a place you have to take blend the consumer and the residents viewpoint, brand it, then package the opportunity to would-be occupiers.
Co-Working Community
Co-Working Community
Join our vibrant start-up Co-Working community in London’s ever trendy Camden Town, NW1. Camden Gateway, is bright and airy and filled with greenery too. It is a strong community a place where people come together with common purpose to grow their start-up and achieve.
You can Co-Work or hot desk with us. Grow into a private office or take a suite for a small team.
Offices
Offices
The way we work is changing: this affects our Clients investment strategies as much as it does would-be occupiers who employers now need to entice back to the office.
Modern office spaces are as much about networking and social interaction as desks, occupiers no longer match desks to headcount, having to book a desk is not unusual.
Our role is to help Clients adapt and occupiers find places where staff can come together to be inspired and mentored, the office where together problems are solved faster, it is the arena to showcase projects, pitch and where deals get done.
We support investor strategy, both current and future, and help occupiers improve on their workplaces to meet today’s demands and attract talent.
Our Philosophy
your asset
the risks
the potential
the detail
the issues
the future
Service Charge Accounts
We believe it is quite simple, late service charge accounts cost asset owners dearly. Occupiers need to know what they need to pay, what their money is being...
Utilities Management
In partnership with our energy broker, we trawl the market to lock in the best deal and receive bills as data and generate copy bills under licence. This enables...
Real Estate Management Accounting
We reduce the need for asset owners in-house teams to replicate rent management, capital budget monitoring. We can bespoke the data you want in your format via...
Transition Management
Don’t settle for a reactive manager. And, given proactive is the new normal. It’s time to transition to a predictive data driven approach. Our transitions team have the...
Service Charge Audit & Consultancy
With experience in mixed use audits from Battersea PowerStation to Chelsea Bridge Wharf, our teams can trawl through the detail to understand the intricacies...
Service Charge Accounts
We believe it is quite simple, late service charge accounts cost asset owners dearly. Occupiers need to know what they need to pay, what their money is being spent on, we see it as our duty to ensure that each occupier feels that, on balance, the service charge is value for money.
Late accounts, surprise balancing charges, years after when costs were incurred can leave the asset owner with no tenant to recover from. Our accounting system incorporates robotics and machine learning which makes us more efficient, so our teams have the time to focus on timely service charge accounting.
Utilities Management
In partnership with our energy broker, we trawl the market to lock in the best deal and receive bills as data and generate copy bills under licence. This enables utility bills to be tested by our robots pre-payment to ensure energy levies, vat rate and occupier dates are correct.
Our aim is to help both Clients and occupiers save money and reduce their energy, water and waste usage. We do this by reporting on sustainability and adopting a building environmental footprint.
Real Estate Management Accounting
We reduce the need for asset owners in-house teams to replicate rent management, capital budget monitoring. We can bespoke the data you want in your format via csv or API to your tech stack. When it time to value, we have valuers data packs ready, and, when it is the right time to exit, we can populate data rooms instantly.
For capital projects our teams provide project monitoring and cashflow services to ensure that your lending and governance criteria are being adhered to. Our end-to-end platform gives Clients real-time accounting and integrates vertically from investment management down through asset, property and facilities management to save Clients time, effort and money. Footfall, energy and facilities management data run alongside asset and property accounting, together these with our quality, environmental, information management and occupational health and safety audits to ISO9001, ISO14001, ISO27001, ISO45001 underpin our ‘no surprises approach’.
Transition Management
Don’t settle for a reactive manager and, given proactive is the new normal. It’s time to transition to a predictive data driven approach.
Our transitions team have the time to analyse the assets and prepare them for management because they are separated from the day to day. This includes a review of expenditure, reading leases, data cleansing and retendering contracts. The guiding principle being to ensure that the service charge is perceived to achieve maximum value at minimum cost. Whilst some commercial managers are reactive, this enables us to start of proactively, as we move through a data driven approach to manage predictively.
Service Charge Audit & Consultancy
With experience in mixed use audits from Battersea PowerStation to Chelsea Bridge Wharf, our teams can trawl through the detail to understand the intricacies and complexities when it goes wrong and to mediate and negotiate a balanced outcome.
We pride ourselves is our brand promise of 100% transparency, and can on appointment carry out a retrospective review of recoverables and identify and plan opportunities for savings going forwards.
Introducing our Commercial Asset Management Team
We are ready:
Your dedicated commercial asset management team are ready to transition your properties into unrivalled transparency, and to start evaluating opportunities to drive income, improve service, modernise workspaces, match trends, scrutinise operating costs, and engage with occupiers ultimately to deliver assets that outperform the peers in their class.
We are truly connected using our own bespoke end to end integrated technology platform which links budgets, compliance and SmartPhone Apps. We are vertically integrated from acquisition to disposal: our offering spans rent, ground rent and service charge across multiple sectors from daily co-working lets to occupational leases, and residential too.
With Ringley, finance and risk are inextricably linked, this expertly designed platform and connectivity goes beyond managing the PPM.
Mary-anne Bowring
Group MD
Mary-anne Bowring
Business planning expert Mary-Anne Bowring’s expertise spans all the facets of Asset Management
Richard Williams
Group CEO
Richard Williams
Led by Richard Williams, formerly CEO at Avis & Young and previously on CBRE UK Board at the helm, we are expanding our award-winning transparency to demystify commercial property and asset management
Russell Markou
Head of Living Strategy & Operations
Russell Markou
Mixed use specialist Russell Markou, most recently having taken Quintains operations from start up to industry lead, has a construction, hotels and living sectors background injects enviable perspectives to design for operations and make a space a place.
Oliver Hopkins
Investment Director
Oliver Hopkins
Our Oliver Hopkins can introduce equity, mezzanine and debt financing which our Denton King, formerly of Roundhill Capital will support your underwrite by modelling viability and sensitivity.
Where necessary, we will work with occupiers to source and support moves to interim accommodation, and work to incorporate their needs in fitting out to support their transition in working practices ahead of reoccupation
Commercial Asset Management Reporting
We understand asset owners and investment managers run their own investment analytics, so our tech stack is open API and can deliver information in csv or API format to Horizon, Qube or other software of your choice.
Beyond accounting
Our role is to work alongside Clients’ Asset and Finance Teams, to report what you need your way, instantly and to give you access to real-time data so you can drill deeper and understand the costs and trends.
Trend reporting: the big data
We analyse the assets we manage from each of our specialist perspectives; trend reporting and our data driven approach enables us to do this.
Beyond accounting
Our role is to work alongside Clients’ Asset and Finance Teams, to report what you need your way, instantly and to give you access to real-time data so you can drill deeper and understand the costs and trends. Our reporting team are separate to our finance team and have the ability to draw from our property managers, facilities managers, site staff teams, credit control, purchase ledger, database management, finance and business planning to deliver comprehensive management accounts and business plans.
Our USP is our ability to seamlessly integrate our accounting and reporting systems with those of our Clients to deliver timely data, insights and analysis to control costs, support cash management and to drive ROI and ultimately enhance asset value.
Trend reporting: the big data
We analyse the assets we manage from each of our specialist perspectives; trend reporting and our data driven approach enables us to do this. Within the local market context this enables us to see the potential and strategise the impact of rolling refurbishment programmes, total refurbishment, to manage leasing to achieve the Client’s goal, and not miss opportunities for asset appreciation. We achieve by creating a robust roadmap as part of your wider business plan with manageable priorities and actions.
Risk Management
Old school commercial asset managers using outdated systems like RiskWise, Prisms or others often fail to connect the facets of risk management. Our approach goes beyond risk managing the PPM to connect and improve the budget and track that recommendations databased result in not only a Works Order but an invoice for what is required. We are audited internally and externally to ISO45001, the international standard for occupational health and safety.
Plant items
We create the Asset Register, build the preventative maintenance diary, collect the reports, database recommendations and audit trail getting works done.
Budget
Our budgets link to the Asset Register inextricably linking financial and compliance management. With us you are never more than 2 clicks away from an invoice or supporting documentation.
Spending
With us you can track spending to budget in realtime and effortlessly drill down from portfolio level to individual property to each transaction.
Client Portal
If you find it hard to get reporting from your current Manager, can't get the numbers you need or find that your time is wasted checking-up and checking-in, then there is another way. We will deliver the reporting you need, and automatically send it to email you when you want it. This can be by single asset or aggregated reporting across a portfolio of assets. We live our brand promise of 100% transparency, unlike other commercial asset managers, our Clients get a portal with a dashboard that covers:
- Rent & other income collected
- Planned Property Maintenance
- Service Charge budget, spent and invoices
- Occupier Compliance matters
- Fire Risk matters
- Inspection reports
All Clients are never more than 2 clicks away from, rent and service charge statements, budgets, and invoices, the PPM Diary and compliance dashboard, fire risk matters and health and safety inspection reports.
Portfolio Clients can drill through their portfolio, and, our portal highlights where the numbers are not below par, to drive the conversation and show you what we are focusing on.
Occupier SmartPhone App
We own an App generator portal and can brand, build and create an Occupier SmartPhone App that is tailored to the services in your building. Our SmartPhone App’s offer more than just a way to report repairs, message reception, message the facilities manager, they offer interest based chat channels, can publisise events such as charity bake days across multiple occupiers to build social networks, as well as enable occupiers to upload their profile and chat 121 and in groups to connect, find lunch dates and more….
The SmartPhone App also deals with parcel management and teams can use parcel notifications to get parcels collected and keep reception clear. For smart buildings the SmartPhone App can also be used as a way to share sustainability data to drive occupier behaviour, by gamifying energy use to recognise and covet eco-heros to engage all, whilst at home and at work, in the goal to edge ever closer to Net Zero.
Occupier satisfaction:
Put simply, because occupier satisfaction matters to us, we track it. Who wouldn’t?
We use the Net Promoter Score ‘NPS’ model to check that, on balance, occupiers would recommend us. Integration of Occupier Smart Phone Apps, enables us to capture feedback easily.
Visible property and facilities management
To add value, we are acutely aware that the asset management and services we provide must enhance the occupier and visitor experience.
Asset Management
Good asset management is about being able to see what others do not, this starts as early as the transition phase.
Stakeholder Engagement
Our work does not stop at the building as we engage with the wider stakeholder network including the council, police, the homeless and...
Managing a change on-site
Highest standards of business support and a responsive customer experience that delivers both in person by high caliber teams to create...
Visible property and facilities management
To add value, we are acutely aware that the asset management and services we provide must enhance the occupier and visitor experience. Our teams work with their heads up and eyes open to identify opportunity and to find room for continuous improvement. By segregating inspection from action, we strive to see what others do not, and find repairs and occupier issues before they become bigger challenges.
Asset Management
Good asset management is about being able to see what others do not, this starts as early as the transition phase. First, we seek to understand each building, how it operates, the occupier needs and wishes, the Client requirements to inform the strategy and create the asset business plan. Our approach necessitates stakeholder engagement, occupier meetings and surveys and understanding how common areas are used, spaces can be repurposed or better used. Ultimately, it is about wanting occupiers to stay.
The facets of asset management are to:
- Reveal valuable asset insights
- Identify opportunities
- Consider the wider commercial impact
- Perceive risks
- envision the future
We are not shy to challenge, we are not afraid to be bold in our approach, but we remain accountable for the actions we recommend, propose or take.
Our asset and property managers are perceptive, they are keen to understand your priorities and market challenges and to balance these with occupier needs and expectations, with the tenacity to deliver and the political sensitivity to align interests.
Stakeholder Engagement
Our work does not stop at the building as we engage with the wider stakeholder network including the council, police, the homeless and related charities to improve the external ambience and arrival for guests.
Managing a change on-site
Highest standards of business support and a responsive customer experience that delivers both in person by high caliber teams to create a remarkable 1st impression for each and every visitor and by sharing updates and progress through a customer Smartphone App and portal, combined with scheduled reporting which we automate to reach you when you want it.
Our Asset Management Team
The key to our success is our people
