Commercial and Residential Valuation Surveyor (path to Associate & partnership)
London (Camden Town)
Salary + Bonus + Future Share Options

To apply please email:     nichola.pughe@ringley.co.uk

About Ringley 
We provide the full spectrum of property services, including Valuations, Landlord & Tenancy, Building Consultancy, Project Management and Legal Services with a portfolio that covers London and Southern England.  Ringley specialises in lease extensions, and commercial lending valuations for mixed use, residential and business use. We aim to deliver good advice, great service by brilliant people every time! Our mission is to lead the market, generate recommendations, and be known for giving clear, sound property advice and delivering creative property management solutions.

About You
In the role, you will be providing professional advice to clients and supporting enfranchising leaseholders.  This will involve dealing with portfolio and loan security valuation for property companies, banks and other major institutions in order to contribute to fees, billings and profits in line with targets.
As such, core responsibilities may include, but are not limited to:
•    Supporting the team in developing a client portfolio
•    Maintaining client relationships and liaising on current projects
•    Ensuring advice is provided in an accurate and timely manner
•    Managing and liaising with internal teams to provide a full client service
•    Identifying and acting upon potential cross-selling opportunities
•    Coaching rising stars

You will need to:
•    Be MRICS or FRICS qualified 
•    Have a broad experience of mainstream commercial valuation, inc. portfolio, commercial lending, accounts, acquisitions, enfranchisement
•    Have a detailed knowledge of valuation methodologies
•    Have knowledge of relevant legislation and case law
•    Have hands on Landlord & Tenancy experience

The Candidate will be
- Technically strong
- Decisive
- Valuation 1st discipline, but very building savvy, whilst you might not like a doing a building survey, dilapidations report or party wall job personally you need to be able to understand the risks, defects detective trails and process flows so you can learn how to sign off others work and on rare occasions be able to do this work too 
- Have lots of drive, determination
- Understand lease extensions/FHP and relevant caselaw
- Be a good and proactive negotiator   
- Understand that difficult valuations are achieved by picking up the phone not just looking at websites
- Be able to reason the different valuation approaches to employ as facts change and to debate this in pursuit of the right answer
- Capable of me introducing them to some key clients and then following this up with perhaps "doing a staff training for them"

Benefits on offer include RICS fees paid and free on-going CPD. 

www.ringley.co.uk
Ringley Chartered Surveyors is an equal opportunities employer

Apply here

Commercial and Residential Graduate Valuation Surveyor 
London (Camden Town)
Salary + discretionary bonus

To apply please email:     nichola.pughe@ringley.co.uk

About Ringley 
We provide the full spectrum of property services, including Valuations, Landlord & Tenancy, Building Consultancy, Project Management and Legal Services with a portfolio that covers London and Southern England.  Ringley specialises in lease extensions, and commercial lending valuations for mixed use, residential and business use. We aim to deliver good advice, great service by brilliant people every time! Our mission is to lead the market, generate recommendations, and be known for giving clear, sound property advice and delivering creative property management solutions.

About You
In the role, you will be providing support to our chartered surveyors.  This will involve dealing with portfolio and loan security valuation for property companies, banks and other major institutions in order to contribute to fees, billings and profits in line with targets.
As such, core responsibilities may include, but are not limited to:
•    Supporting the team in developing a client portfolio
•    Maintaining client relationships and liaising on current projects
•    Ensuring advice is provided in an accurate and timely manner
•    Managing and liaising with internal teams to provide a full client service
•    Identifying and acting upon potential cross-selling opportunities

You will need to:
•    Have a relevant RICS accredited degree which will allow you to work to towards achieving MRICS status 
•    Be a natural problem solver
•    Be a people person
•    Enjoy delivering results with a team
•    Have a full UK driving licence

Benefits on offer include RICS fees paid and free on-going CPD to achieve MRICS. 

www.ringley.co.uk
Ringley Chartered Surveyors is an equal opportunities employer

Apply here

We are looking for a professional, someone providing property solutions to Clients who come to us for advice. It is a role that requires someone with the mental bandwidth to absorb policy and apply this in their day to day decision making across a range of practical situations. It is an extremely varied role where you will support our Relationship Managers who are ultimately responsible for budgeting, spending, compliance, risk, contractors, meetings and the 'relationship' by delivering 1st touch resolution on a range of owner and tenant enquiries whether that be explaining demands and budgets, sharing information on our databases, explaining leases or policy, reacting to equipment failure or arranging contractors and access to resolve problems on site.

So if you are a person can rely and hold all the right qualifications - we want to hear from you.

Apply here

Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)

ARE YOU a good detective, a great administrator, practical, decisive, financially savvy?

DO YOU like property, like people and have the tenacity to get things done? 

CAN YOU read contracts, make decisions and manage and track multiple things?

If you got THREE Yesses, then we think you’d be a great Property Manager - Then we think you’d be a great Property Manager.

The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.

The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers. By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.

The Role
The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.   
The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers.    By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.  We recruit transferable skills:  previous successful applicants have come from a variety of backgrounds including banking, teaching, hotel management, lettings, estate agency.
 

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Customer Service Helpdesk Advisor  Camden Town NW1

We are a multi-award winning property services company and are looking for someone who enjoys helping people.  The special person we are looking for will be a good listener, practical, the type who focuses on solutions, is good with IT and is obsessed with customer care.  Put simply we want a role model.

Day to day it is a varied role: you’ll get to help customers by sharing information in our databases, explaining processes and using audit trail to investigate and solve issues.   You’ll get to learn about the different buildings we manage, strategy, budgets and demands – it’s simple really if it is in the budget – then it is our responsibility.   You’ll sense check circulars before they go out, book site visits and carry out other general administration tasks and the best bit get to help and make a difference to all types of people.

We are looking for a positive attitude, professionalism and empathy, after all we want our Clients to enjoy dealing with you.  You’ll get to make a positive impact on people’s lives, by sharing data, procedures and getting things done.  You will also participate in various business improvement programmes as we continually evolve in our pursuit of excellence with the goal always that it should be easy for our customers to do business with us.

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Property PA, Portfolio Customer Service & Admin Manager
Multi-award winning Camden Town based Ringley Chartered Surveyors seeks 1st class Property PA to support high net worth customers on arguably Londons most prestigious estate where 1st touch resolution really matters.

The special person we are looking for will be versatile and empathetic, have great listening skills as well as being naturally organised and good at explaining what can be done, before agreeing the right course of action.  They will also enjoy the human element (rather than hiding behind emails) to check up and check in with customers to build trust and gain their confidence.     

Day to day you'll be checking in with the team leader to agree priorities, holding the fort whilst leaders are on site or in meetings, taking minutes of meetings, following action items, managing reporting deadlines and checking reports to look for anomalies and coordinating outcomes.  

You will be organising appointments, logging issues, signposting customers and managing email inboxes.  You will be the type who can keep one eye on the strategic bigger picture to support the team leader, and also efficient and responsive to plough through the admin.  

You'll be outcome oriented and the type that makes a difference simply doing what you say you are going to do, which in our industry is a sure way to get raving fans and improve life for residents.  After all, when things are well run this adds to how our Clients feel about their home, and its value.  We have a great wider team - all our people are creative problem solvers who share expertise with each other in order to deliver solutions to those who come to us for advice

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Client facing Finance & Ops Manager, Management Accountant - Property  (part time 3 days/20 hours)

The Ringley Group is looking for an experienced finance manager who can manage, scrutinise and enjoys a deep dive into reporting, expenditure, budgets and other specific KPIs.  This role is Manchester based.  You will be 10 years PQE and understand nominal ledger, trial balance, PNL and balance sheet accounting, and, be able to compile and dissect both corporate and management accounts.   The best candidate will also have some experience of landlord rent statements, vat on service charges, service charge accounts and the law that underpins it.

You will enjoy root cause analysis and people as much as the numbers and be able to articulate and tell the story the numbers mean.  You will the Client face of our finance function and ready to prepare and support Managers at meetings.  

Part of the role is to police transactions, act as internal audit and check fraud controls and manage exception reports to fact find reality and sense check all Client reporting before it goes out.

The Ringley Group are asset managers, block and property managers and have professional services: land, solicitors, valuers and engineers too.

Our finance procedures are pretty advanced, including  machine learning, robot and batch processes.  Our month end reporting is about exception reports, reality and making the numbers mean something:  insights, trends, analysis to get zoom focus and drive asset value.  We are running over 100 automated KPIs and the last stage of our lift off preparedness journey is data/dashboard aggregation for Client portfolios and completing automated graphic insight reports to demonstrate how we are driving the value of each Client's asset.

We run a panel of external accountants to prepare the service charge accounts as well as external certifiers.  As policeman you need to review the accounts, take action on recovery of balance sheet debts, measure balancing charges and anticipate the politics and stray expenditure that should be reserves.  

The heads of each department in the group need someone to support them, explain their cashflows, unpick debtors, help them understand their margins, cost base and business profit drivers.  There are some opportunities remaining to find and save time in processes, and drive fees per fee earner.  

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A vacancy has arisen for a Maintenance Manager, based at our central Coventry residential development.  The successful candidate will be integral to providing residents with a friendly, well presented, clean and safe environment to live in.

As the first point of contact for many of our residents, the successful candidate will be able to demonstrate an understanding of customer care and have good communication skills. You should be able to work unsupervised and use your own initiative to solve problems, to manage third parties visiting or working on site and liaise with the on site Lettings team to support apartment maintenance.

Essential Skills:
- Self-motivated and able to work independently;
- Organised and reliable;
- Attention to detail and meticulous high standards;
- Positive attitude and customer service skills;
- Detailed understanding of the tasks involved in keeping standards and safety up within residential apartments and blocks;

Desirable Skills:
- PAT Test qualification (training can be provided)
- Trade qualifications or background
- City & Guilds/NVQs in a building trade or equivalent
- H&S or Regulatory certification relevant to role
- Knowledge of a similar previous role in residential, local authority, healthcare or other customer facing environment

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Life By Ringley due to further growth has a new opportunity for a Letting Professional to join one of their teams in Manchester.
We require someone high is tech savvy, holds customer service to the highest standards and brings and positive attitude. In return we offer a competitive salary of £21,000 - £25,000 per annum depending on experience. Bonuses and increments also available
About the role:
Successful candidates will help in a wide range of tasks throughout the Lettings process. The office deals with properties and full buildings throughout the country and is a unique role which offers the chance to build superb experience and excellent career.
Duties as a Lettings Negotiator will be:
• Arrange lettings viewings throughout The UK
• Work with site teams
• Be a point of contact and support for the BTR clients
• Register and effectively qualify applicant enquiries in person, over the telephone and email
• Be the main point of contact for landlords giving them general feedback on the market and the viewings conducted
• Applicant management
• Negotiate offer
• Follow the lettings process through to completion in an efficient manner
• Keep all systems up to date
• Learn and use all legislation and company policies
• Be part of the Ringley family

The ideal candidate will have:
• Ideally have min 6 months experience in Lettings
• Excellent communication skills
• Ability to work in fast pace world
• Be part of a team
• UK driving licence and car ( not essential )
• Team player
• High emotional intelligence
• Great energy and positive attitude (essential)

What benefits do we offer?
• In return for your hard work we are offering you a annual salary of up to £25,000 + bonuses
• We offer amazing benefits such as 23 days holiday rising to 25
• Industry approved training and qualifications
• Plus company days, fitness and mental health incentives

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