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Careers at Ringley

We recruit people who: are proactive & focus on delivering, do what they say they are going to do. People who want to make a difference, believe their work makes a difference, know how to exceed expectations, enjoy delivering service personally, are self motivated, want to educate & improve themselves.

All London Manchester Cardiff Site Staff & Roaming Roles

Dev Lead: Full Stack Ruby/Rails Developer

  Full-Time   Driver license not required
    IT   London,  NW1 8PR

REMOTE IT Developer - Proptech Apps

  Full-Time   Driver license not required
    IT   London,  NW1 8PR

Business administration internship

  Full-Time   Driver license not required
    Estates   London,  NW1 8PR

Junior Facilities Manager & Contracts Negotiator

  Full-Time   Driver license required
    Estates   London,  NW1 8PR

Leasehold Officer Assistant Blocks Property Manager

  Full-Time   Driver license required
    Estates   Manchester,  M4 5JJ

Cleaner/Facilities Coordinator- Coworking Space

  Full-Time   Driver license not required
    North West Limited   London Camden Town,  NW1 9QS

On site Estate Manager

  Full-Time   Driver license required
    Estates   Cardiff Bay, Cardiff,  CF11 0JU

Maintenance Manager

  0   Driver license not required
    Estates   Coventry,  CV1 3RZ

Concierge

  Full-Time   Driver license not required
    Site Security/Concierge   London,  E15

Property Services Manager

  Full-Time   Driver license required
    Wales and West   Cardiff,  CF11 0JU

Graduate Building Surveyor Summer Role

  fixed-term-contract   Driver license required
    Estates   Camden London,  NW1 8PR

Valuation Surveyor

  Full-Time   Driver license required
    Ringley Survey   Camden,  NW1 8PR

Roaming Relationship Manager

  Full-Time   Driver license required
    Estates   London,  NW1 8PR

Valuation Property Administrator

  Full-Time   Driver license not required
    Ringley Survey   London,  NW1 8PR

Maintenance Operative

  Full-Time   Driver license not required
    Site Staff Solutions   UK,  SE10 0BZ

Business Support Manager - Property Services Team

  Full-Time   Driver license not required
    Estates   London,  NW1 8PR

Junior Development Manager

  Full-Time   Driver license not required
    Site Staff Solutions   Croydon,  CR0 6FJ

Concierge - Croydon

  Full-Time   Driver license not required
    Site Security/Concierge   Croydon,  CR0 6FJ

External Caretaker

  Full-Time   Driver license not required
    GMV   Greenwich,  SE10

Board PA / EA - Business Development - Property

  Full-Time   Driver license not required
    Ringley Group Limited   Camden Town London,  NW1 8PR

Cleaning Operative

  Part-Time   Driver license not required
    Site Staff Solutions   Liverpool,  L7 3AA

Concierge - Day

  Full-Time   Driver license not required
    Site Security/Concierge   Wandsworth,  SW18 4RG

Concierge - Weekend

  Full-Time   Driver license not required
    Site Security/Concierge   Wandsworth,  SW18 4RG

Relationship/Account Manager (Property Manager - Portfolio of Leasehold Block

  Full-Time   Driver license required
    Wales and West   Cardiff Bay,  CF10

Apprentice Surveyor

  Full-Time   Driver license required
    Ringley Survey   London,  NW1 8PR

FULL STACK RUBY/RAILS DEVELOPER    Property Company 

A role creating a cutting edge bespoke Proptech applications using open source technologies. We use RoR, MySQL, Passenger, Amazon S3 and google.

Ringley is a leader in the property industry and hosts a range of e-commerce applications, now we are preparing for growth:  this means ‘lean processes’, job re-design and capturing and analysing data in the natural course of business from users, suppliers and Clients and connecting cloud Apps through API technology.   Ringley comprises 5 businesses spanning law, valuation, survey, property management, estate agency and final accounts.  It is only with Ringley’s awesome Techn team that Ringley’s game-changing innovation is possible.  At Ringley it is not a pure tech environment, our 80 staff are users within the business and our tech is now being reinvented to deliver SaaS to the business world at large.  We have a unique opportunity to understand our users and impress them by increasing efficiency, reducing training times and delivering instant reporting with rich user experiences whilst working in an Agile environment.

Our IT Team has a ‘start up’ feel, we support the MD, Ringley’s creator.  There’s loads of room for development as well as sharing ideas.   We'll expect you to have a solid understanding of Ruby on Rails and/or Ruby development, CI, TDD and OO development and design patterns.

Ringley is a property company that deals with Asset Management, Leasing purpose built large rental schemes for institutions and managing Leasehold homes throughout the UK from offices in London, Manchester and Cardiff.  Our three seniors/dev ops have been with us 12 years plus and we support a host of web and native apps blending fintech and proptech solutions together to serve our B2B and B2C Clients.  We are advanced in our AI and robotic accounting and are completing process refinement to ensure that we are using batch processes where possible, and design our tech to keep us safe governance-wise by using a predictive next action approach.  This has underpinned the launch of tech that enabled us to hit the ISO45001 occupational health and safety standard and centralise facilities management activities alongside safe contractor procurement and this year we have an exciting CRM rewrite project as well as facelift of our PlanetRent and BusyLiving app generator portal.   The ideal skills set for us is Ruby, Rails, Javascript and React underpinned by html, css and MySQ..

What are the duties of a Full Stack Ruby/Rails Developer

 

What are the requirements to be a Full Stack Ruby/Rails Developer

 

FULL STACK RUBY/RAILS DEVELOPER    Property Company     Off-shore role

A role creating a cutting edge bespoke Proptech applications using open source technologies. We use RoR, MySQL, Passenger, Amazon S3 and google.

Ringley is a leader in the property industry and hosts a range of e-commerce applications, now we are preparing for growth:  this means ‘lean processes’, job re-design and capturing and analysing data in the natural course of business from users, suppliers and Clients and connecting cloud Apps through API technology.   Ringley comprises 5 businesses spanning law, valuation, survey, property management, estate agency and final accounts.  It is only with Ringley’s awesome Techn team that Ringley’s game-changing innovation is possible.  At Ringley it is not a pure tech environment, our 80 staff are users within the business and our tech is now being reinvented to deliver SaaS to the business world at large.  We have a unique opportunity to understand our users and impress them by increasing efficiency, reducing training times and delivering instant reporting with rich user experiences whilst working in an Agile environment.

Our IT Team has a ‘start up’ feel, we support the MD, Ringley’s creator.  There’s loads of room for development as well as sharing ideas.   We'll expect you to have a solid understanding of Ruby on Rails and/or Ruby development, CI, TDD and OO development and design patterns.

Essential:

Good commercial Ruby on Rails development experience, Javascript (AngularJS / JQuery / Prototype), MySQL, RESTFUL APIs, TDD, HTML5, CSS3, GIT version control, AWS (EC2, S3, Route 53), Linux (Passenger, Apache), Experience with Spring, Scrum and/or similar processes and methods, Excellent organisation skills in a deadline driven environment, Strong team player skills, A can-do attitude and a willingness to learn the legal complexities of the property world is necessary.

We need you to write clean, maintainable code using the best engineering practices in the industry today (unit testing, source control, continuous integration, automation, design patterns...) so that together we design robust, scalable and secure systems.   We’ll expect you to be quick to dive into existing code and eager to learn.

Experience with the below is essential:

• Ruby on Rails

• Javascript (ReactJS, AngularJS / JQuery / Prototype)

• MySQL

• REST APIs

• TDD

• HTML5 

• CSS3

• GIT version control

• AWS (EC2, S3, Route 53)

• Linux (Passenger, Apache)

RUBY/RAILS = Database and backend functionality CSS., HTML = design along with experience of Native Apps and responsive websites.

You will be expert at:

  • version control systems, specifically Git
  • sprint, scrum and agile programming approaches 
  • writing tests and test-driven-development 
  • integrating applications with cloud-infrastructure (AWS, Google Cloud Platform) 
  • MySQL, SQL Server, PostgreSQL, MongoDb - developing APIs 

When applying for this role to help us with our preliminary selection please can you rate which of the following you are familiar with and your level, please in the Cover Letter page indicate your experience level in the following areas:

LINUX, = server language [ beginner ] [ intermediate ] [ expert ]

MSQKL = database structure [ beginner ] [ intermediate ] [ expert ]

REACT = [ beginner ] [ intermediate ] [ expert ]

RUBY/RAILS = [ beginner ] [ intermediate ] [ expert ]

CSS., HTML = [ beginner ] [ intermediate ] [ expert ]

Native Apps = [ beginner ] [ intermediate ] [ expert ]

Responsive websites = [ beginner ] [ intermediate ] [ expert ]

What you’ll do: 

  • code projects spanning:  lifestyle, operations and workflow, customer self service
  • attend scrum calls to raise and resolve queries on requirements 
  • provide time estimations for features, functions and snags
  • review code of others to avoid bugs 
  • keep abreast of best practices, tools, technologies 
  • take end-to-end ownership of projects 
  • distill product requirements into technical recommendations 

You will need the ability to work independently which means 5+ years senior experience and the ability to thrive in a challenging, fast-paced, and highly-collaborative work environment where attention to detail and proven ability to troubleshoot complex issues in production are required.

You will gain practical experience supporting daily office and administrative operations. You’ll assist with filing, data entry, scheduling, document preparation, and internal communications. Working alongside experienced professionals, you’ll develop a solid understanding of how a busy business environment functions. This internship is ideal for someone eager to build foundational administrative skills, contribute to team efficiency, and learn the inner workings of business processes in a supportive setting.

 

About You

You're organised, eager to learn, and looking to gain real-world office experience. You may be a recent school leaver, college student, or early career professional interested in business operations. You have good communication skills, basic computer knowledge (especially Word, Excel, and email), and a proactive attitude. You enjoy supporting a team, handling tasks methodically, and are not afraid to ask questions or take initiative. Punctuality, attention to detail, and a positive mindset will help you thrive in this role.

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The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

We are looking for a practical, analytical, no-nonsence person to be part of our growing Fire and Facilities Management Team based in Camden Town, London NW1.

About you 
If you are technically minded, love to know how things work and can explain and share that with people, then we are looking for you.  We need you to be inquisitive, as asking questions is the only way to agree on both the right course of action and the price.  The ability to haggle and use comparative pricing to get best value is also a skill we are looking for.

What a Junior Facilties Manager does 
Our team does vital work to plan and manage all types of plant and equipment from lifts to sprinklers. We also manage the programme of fire door inspections and liaise with the fire service liaison to help keep their records up to date for our high-rise buildings.  It is serious work, so we are methodical and careful. We stick to the process and have tools to help us know what needs doing when, as well as robots to do a chunk of the chasing for us.  We are developing our tech and tools further to capture component failure costs so as.we grow we can easily use comparative pricing - it is always important to know that contractors are not opportunistic and to deliver value for money.  

Experience within the team will help you grow to interpret engineers' reports  to preserve both the lifespan of equipment and the safety of residents too.   

Another part of how we inform our Clients is by setting budgets for plant maintenance to support the Relationship Managers whose job it is to manage all other aspects for the Client.  That said, our team are best placed to answer questions about what plant and machinery does we are not Client shy and relish the opportunity to share our knowledge.

 

What a Junior Facilties Manager does 
Our team does vital work to plan and manage all types of plant and equipment from lifts to sprinklers. We also manage the programme of fire door inspections and liaise with the fire service liaison to help keep their records up to date for our high-rise buildings.  It is serious work, so we are methodical and careful. We stick to the process and have tools to help us know what needs doing when, as well as robots to do a chunk of the chasing for us.  We are developing our tech and tools further to capture component failure costs so as.we grow we can easily use comparative pricing - it is always important to know that contractors are not opportunistic and to deliver value for money.  

Experience within the team will help you grow to interpret engineers' reports  to preserve both the lifespan of equipment and the safety of residents too.   

Another part of how we inform our Clients is by setting budgets for plant maintenance to support the Relationship Managers whose job it is to manage all other aspects for the Client.  That said, our team are best placed to answer questions about what plant and machinery does we are not Client shy and relish the opportunity to share our knowledge.

 

 You will be responsible for: 
- risk management of a portfolio of properties
- coordinating maintenance to best practice standards
- setting budgets for planned preventative maintenance
- procuring works, scheduling planned preventative maintenance, and repairs. 
- assisting with upgrade project planning and implementation
- managing maintenance contracts and overseeing contractor performance to deliver value for money
- procuring risk assessments and Building Safety Act inspections

 

What is the average salary of a Junior Facilities Manager at Ringley?

Salary:   based on experience     (basic plus bonus).  Typically this is a second jobber experience role.

 

HOW TO APPLY:

Proactive people should phone Mary-Anne Bowring on 0207 428 1976 or 0797 4241636 (anytime) and we only recruit proactive people

Ringley Chartered Surveyors is an equal opportunities employer: Ringley House, 1 Castle Road, London NW1 8PR     

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

The Ringley Group is a multi-award winning property practice based in London, Manchester and Cardiff.  Our Manchester office seeks a 1st class property administrator who is organised, tech savvy, not scared of numbers and can think on their feet.  Our job is to provide solutions to those who come to us for advice, to get quotes and package information so that our Clients can instruct us to get on with managing their buildings. The best property people are good listeners, organised, practical, detailed note takers and compulsive doers - we definitely recruit people with transferable skills.

Day to day you'll be organising things, advising owners (always with one eye on the bigger picture).  You'll be the type who can multi-task whilst keeping focussed on the outcome.  We'll expect you to learn the procedures quickly so you can say what can be done and do what you say - a sure way to get raving fans and make a difference one leaseholder, owner or resident at a time.

You'll not be scared of numbers, its simple really, each building has a budget and each owner pays their share.  The lease sets out the rules, who has to pay for what, so once you get that, the last ingredient is basic health & safety and bags of practical common sense.  

successful applicants have come from a variety of backgrounds including banking, teaching, PA, account management, facilities management, customer service, housing, facilities, hotel management, insurance, financial services, lettings, estate agency. You just need to demonstrate your transferable skills, a commercial focus and decision making experience that meets at least 3 out of the 5 core competencies below: 
(1) customer leadership (meeting clients/presentations)
(2) finance 
(3) law 
(4) practical understanding of buildings
(5) detective skills (research & audit trail)


 

MORE ABOUT THE ROLE

Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector. All property people have to be creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. To support you each Client is provided with their own Legal Officer and Final Accounts Officer and is supported by our Treasury and Customer Support Teams.

Essential Skills and Experience

The ideal applicants will bring the following to the role:

• 5+ years in a customer focussed decision making role

• experience of Client meetings and presentations

• knowledge of what things cost

• problem solving skills

• good numeracy and administrative skills

• a full driving licence

 

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Job Description: Facilities Coordinator/Cleaner

Do you want to join a team focused on not only modernising the future of work, but also helping startups and entrepreneurs from around the world to grow their innovative brands?

Are you someone who loves building up new projects from the ground up?

If yes, we want to work with you! Camden Gateway is a brand new concept co-working space situated in Camden Town, London NW1. We are opening now and are looking for motivated, energetic, bright, presentable and personable people. The type that just gets things done. People who have a no fuss approach to preparing meeting rooms, stocking conferences, delivering refreshments, cleaning up afterwards as well as delivering tours. We will expect you to be always smiling, have a sense of humour and to learn who our Community Members are, what they do and to greet them and their guests with a smile and by name.

 You will be responsible for supporting our Customers' needs and delivering hotel quality standards of cleanliness - this is no back of house role as all our team members are very much front of house and part of the brand promise that we need to deliver of nurturing our nurturing entrepreneurs, building an authentic community so that together as a team we deliver a world-class member experience in an efficient and profitable way. You will be measured on your ability to deliver a stellar customer experience through hospitality, cleanliness of the space, smooth building operations and Customer support

Requirements

● 2+ years of experience in facilities management, front of house management, cleaning or hospitality

● Strong analytical skills with an ability to anticipate, collect, and use relevant data

● Exceptional ability to solve problems and coordinate with team members

● Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organisation

Preferred Qualifications 

● Strong drive for results, with the ability to work within a small team

● Fluency in multiple European languages

● Attention to detail, excellent organisation skills, and ability to manage multiple projects and responsibilities

About You 

You are: 

● A “Jack(ie) of All Trades” with an affinity for supporting others and facilitating growth with passion and enthusiasm

● A self-starter who takes ownership of all tasks, opportunities and issues that arise

● A professional who supports others with a #communityovercompetition mindset

● Operationally-minded and driven

● Not be afraid of a challenge, and will tackle problems head-on with grace and creativity to solve complex challenges

● Organised, detail oriented, and someone who thrives in a fast paced environment

● Interested in space management: Hospitality, Facilities, F&B, Membership, Customer Service, Marketing

● Good at reading people and situations: Persuasive & articulate; an excellent communicator who has a friendly demeanour

You have:

● Past cleaning and hospitality experience, ideally in a customer service or hospitality field

● A customer-centric approach rooted in passion for customer service and community growth

● Confidence to challenge where necessary

● Growth mindset; a willingness to learn, and take both constructive criticism and advice

HOSPITALITY

● Welcome Community Members and Guests and be ready to answer any questions about the space, membership, and operations

● Log membership enquiries and share with team daily

● Make drinks and take refreshments to meetings, to members and their guests

● Manage stock control for beverage stations, kitchens, tuck shop, refreshments, supplies....

● Set up meeting rooms and offices as booked

● Provide event support, coordinating food and beverages

CLEANLINESS

● Customer service; actively seek customer feedback and make improvements

● Complete a full daily clean as per rota including trash/debris removal, emptying receptacles, mopping and drying, etc.

● Carry out cleaning duties to ensure a high standard of cleanliness, hygiene & safety, maintaining checklists to meet the company standard

● Adhere to COSHH regulations, ensuring the correct use and storage of cleaning substances and materials

● Perform as-needed cleaning of the facility and premises including from spills on a daily basis beyond the daily morning routine to ensure at all times the space is tidy with tabletops and booths clean

OPERATIONS

● Effectively communicate and liaise with all team members to ensure smooth day-to-day operations and that the site is an example of operational excellence via: member experience, facilities, events.....

● Conduct regular physical inspections of the facility, grounds, premises, hallways, common areas, restrooms, etc...

● Ensure that meeting rooms are stocked and adequately serviced - supporting with AV equipment, arranging extra seating, etc...

● Coordinate facilities preventative maintenance programs

● Coordinate and perform inter- and intra-office moves as well as general equipment and furniture moves

● Provide administrative support as needed

● Follow building and maintenance policies, procedures, codes, regulations, etc... to ensure safety systems and standards

Be the face of the beautiful environment that is Prospect Place at Cardiff Bayt.

Take charge, inspire and motivate the team to ensure everything on site runs smoothly.  This is a varied role you will need previous management level experience from a property, retail, logistics or leisure background.

If you are a good man manager, people person and can routinely check and raise standards as well as reacting quickly and resonsibly when something goes wrong this job is for you. 
You will need to be a practical person and quick to learn from visiting contractors to understand the functions of equipment on site, maintenance required and be able to read and negotiate contracts. You will be methodical to do your rounds, check equipment and have a cool head to react to emergencies that can happen on site to keep residents safe.

- engage with professional advisers on fire, health and safety issues and keep audit trail of what you implement.
- analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off.

All that said you will have great people and customer skills and a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.  In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The Owners Committee on site will need to like you, trust you, and be led by you on decision making. In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy

You will:

  • need previous man management skills, to task, check and raise cleaning standards: including scheduling communal deep cleaning in rotation
  • need to carry out daily checks to know that equipment on site is running, the site is safe and to raise Works Orders when not 
  • be quick to learn the functions of equipment on site from visiting contractors, as well as what planned maintenance is required 
  • manage the budget to achieve value for money and negotiate maintenance contracts 
  • track the planned maintenance due and check off maintenance inspection reports and leave no stone unturned to action recommendations to keep residents safe 
  • engage with professional advisers on fire, health and safety issues and keep good audit trail 
  • analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off All that said you will have a cool head in a crisis, great people and customer skills along with a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

A vacancy has arisen for a Maintenance Manager, based at our central Coventry residential development.  The successful candidate will be integral to providing residents with a friendly, well presented, clean and safe environment to live in.

As the first point of contact for many of our residents, the successful candidate will be able to demonstrate an understanding of customer care and have good communication skills. You should be able to work unsupervised and use your own initiative to solve problems, to manage third parties visiting or working on site and liaise with the on site Lettings team to support apartment maintenance.

Essential Skills:
- Self-motivated and able to work independently;
- Organised and reliable;
- Attention to detail and meticulous high standards;
- Positive attitude and customer service skills;
- Detailed understanding of the tasks involved in keeping standards and safety up within residential apartments and blocks;

Desirable Skills:
- PAT Test qualification (training can be provided)
- Trade qualifications or background
- City & Guilds/NVQs in a building trade or equivalent
- H&S or Regulatory certification relevant to role
- Knowledge of a similar previous role in residential, local authority, healthcare or other customer facing environment

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

  • Great people and customer skills
  • Good at multi tasking 
  • Organised 
  • Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm,

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

 

Job Description:

  • Running of the concierge office under the management of a Relationship Manager
  • Reporting of any issues that you become aware of to management (on site and head office) 
  • Liaising with contractors to organise small repairs 
  • Parcel management 
  • Key management 
  • Keeping contact details for residents up to date 
  • First point of contact for deliveries, contractors and visitors 

he core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy 

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

Job description

Cardiff Bay, Estate Manager Be the face of the beautiful environment that is Prospect Place in Cardiff. We're looking for someone who can take charge, inspire and motivate others, and ensure everything on site runs smoothly.

This is a practical and varied role and the suitable applicant will have previous management level experience from a property, retail, logistics or leisure background - someone who can read a lease and ensure the paperwork is done right also!

You will be overseeing smooth running of estate, working directly with principal to plan and execute a management plan of the property and grounds. You will be supervising and managing the day to day operations of Prospect Place

Hours: Monday to Friday with one Saturday or Sunday per month

Job Types: Full-time, 

Permanent Benefits: On-site parking S

chedule: Monday to Friday 

Supplemental pay types: Commission pay 

Work Location: One location

ou will:

  • need previous man management skills, to task, check and raise cleaning standards: including scheduling communal deep cleaning in rotation
  • need to carry out daily checks to know that equipment on site is running, the site is safe and to raise Works Orders when not
  • be quick to learn the functions of equipment on site from visiting contractors, as well as what planned maintenance is required
  • manage the budget to achieve value for money and negotiate maintenance contracts 
  • track the planned maintenance due and check off maintenance inspection reports and leave no stone unturned to action recommendations to keep residents safe 
  • engage with professional advisers on fire, health and safety issues and keep good audit trail 
  • analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off All that said you will have a cool head in a crisis, great people and customer skills along with a hands on leadership style so that everyone on site knows you and knows that you like after the site based team. 

Duties to include but are not limited to:

Primary responsibilities

  • Management of on site staff
  • Resident Meetings
  • Preparation of newsletters with head office team
  • Ensuring all health & safety items/issues are dealt with efficiently and effectively 
  • Working with Facilities Manager ensuring all compliance is undertaken
  • Responsible for training/organizing training for on-site staff
  • Managing the budget, PPM & reactive repairs instructing works (aided by Junior Property Manager and Customer support team) 
  • Working with Facilities Manager in appointing and overseeing contractors
  • Completion of regular inspections of the development and appropriate reporting
  • Uphold the lease and estate policy
  • Assist in collection of arrears 
  • Act on nuisance behaviour and other lease breaches (supported by your Head Office Legal Officer)
  • Responding to leaseholders and directors in a timely manner
  • Liaising with directors on a monthly basis regarding outstanding issues 

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

Grad/Under grad summer jobs London/Greater London

Can you drive?     Are you a team player?            Fancy a summer surveying job, a reference and a new skill? 

The Ringley Group are looking for super bright students who can commit to working at least 8 out of the next 12 weeks.  In return we will train you and get you out and helping to make buildings safer by using our App to inspect fire doors and report faults. You will work in a small team, travel expenses to site will be covered and hotels for the occassional overnight stay.

In this role we are looking for someone who is aware of the built environment and who understands the importance of health and safety, particularly the protection of life and the measures in a building that contribute towards life safety.

As part of a team we will put inspection tech (a simple app) in your hands to carry out inspections, which automatically convert into reports.  You will receive technical and practical training as some customers will be interested to know what you are inspecting and why, so we are looking for personable people.

About us The Ringley Group is an asset, property management and professional services practice that employs about 120 people.  We are a GOLD standard Investor in People.  We are based in Camden Town NW1 which is on the northern line, cross rail, and mainline.

Proactive persons should call Jon on 07770 778 646  or Mary-Anne on 0797 4241636 or James Paul on 07734 682492 between 8am and 8pm.  And, we do not recruit people who are not proactive.

Location:    HQ:  Camden Town    -  this role is roaming and site based

Days:         Monday to Friday (occassional saturday with swapped out days, or overtime)

Wage:         £12/per hour based on an 8 our working day (from arrival to site) £24,960pa pro rata

In this role we are looking for someone who is aware of the built environment and who understands the importance of health and safety, particularly the protection of life and the measures in a building that contribute towards life safety.

As part of a team we will put inspection tech (a simple app) in your hands to carry out inspections, which automatically convert into reports.  You will receive technical and practical training as some customers will be interested to know what you are inspecting and why, so we are looking for personable people.

About us The Ringley Group is an asset, property management and professional services practice that employs about 120 people.  We are a GOLD standard Investor in People.  We are based in Camden Town NW1 which is on the northern line, cross rail, and mainline.

Proactive persons should call Jon on 07770 778 646  or Mary-Anne on 0797 4241636 or James Paul on 07734 682492 between 8am and 8pm.  And, we do not recruit people who are not proactive.

Location:    HQ:  Camden Town    -  this role is roaming and site based

Days:         Monday to Friday (occassional saturday with swapped out days, or overtime)

Wage:         £12/per hour based on an 8 our working day (from arrival to site) £24,960pa pro rata

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

Apply here

As a Roaming Relationship Manager, you’ll be the face of our brand across multiple locations, building strong, lasting relationships with clients and partners. You will travel regularly between branches or customer sites, offering tailored support, identifying new opportunities, and ensuring a seamless client experience. This dynamic role is ideal for a proactive communicator who thrives on variety, problem-solving, and delivering exceptional service on the move.

Day to day responsibility of management of portfolio

Contacting clients to commence monthly/quarterly meetings

Management of major works/section 20

Working with Ringley teams i.e. Legal (subletting, arrears), compliance (PPM)

Preperation of Budgets

sign off of year accounts

Management of budget 

 

ATPI

5 years experience

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

Team Property Administrator Camden Town NW1

We are looking for a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.

Suitability: 

You will have a sound background in customer service covering at least 2 of the 5 core competencies below: 

  1. finance 
  2. law 
  3. repairs 
  4. insurance 
  5. hospitality 
  6. Interested? Proactive people should call Mary-anne Bowring on 0797 424 1636 (anytime) And, you can apply through our weblink below:

    Salary: £17-£22,000 Progression: to Junior Property Manager would be possible in say 2 years

    Holidays: 28 days annual leave (including bank holidays) + family days entitlement

    Location: Camden Town, NW1 38.15 hours per week, some flexible working

    Please apply by phone in the 1st instance to Mary-Anne Bowring 0797 4241636 after which CV’s can be uploaded see below http://hr.ringley.co.uk/recruitment_ringley

    Ringley House, 349 Royal College St, London NW1 9QS tel: 0207 267 2900

 

We are looking for a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.

 

What are the requirements to be a Team Property Administrator

is it hard to be a Team Property Administrator

How do i become a Team Property Administrator

what are the responsiilities of a Team Property Administrator

Team Property Administrator near Camden London

Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector. All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. The role will also get you networking with our Legal and Final Accounts Officers.

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

This is a role that is both strategic, administrative, and operational. We are heavily regulated data-led business with a compliance, finance bias.  Whilst we run at 4.6* on goigle and trust pilot (better than the big boys we want to take on), we love improving our service, sharing success with the team, and deliver continuous service improvement by honing our bespoke tech and processes.

There are no ivory towers at Ringley. This is a roll your sleeves up, hands-on role that sits alongside our Head of Property Management.  As well as providing active support to the Head of Propery.  You will manage workflow streams, build deep inter-team trust, and ensure SLAs are delivered.

You will have a let's get it done aura, understand that sticking to the process is what protects us and our Clients as well as being both financially literate and risk savvy.  You will be great at root cause analysis and be a natural problem solver (perhaps with a calming deep breath, but always with a smile).  Saying that, you will be better still at articulating empathetic, audit trail heavy, politically sensitive responses to complex queries.  And, we will be absolutely able to rely on you to remember to trigger quarterly audit tasks.

In return, you will be part of the friendliest Property Team in the business, with the best 5* reviews out there.

What we think makes a good Business Support Manager:

You will have a let's get it done aura, understand that sticking to the process is what protects us and our Clients as well as being both financially literate and risk savvy.  You will be great at root cause analysis and be a natural problem solver (perhaps with a calming deep breath, but always with a smile).  Saying that, you will be better still at articulating empathetic, audit trail heavy, politically sensitive responses to complex queries.  And, we will be absolutely able to rely on you to remember to trigger quarterly audit tasks.

In return, you will be part of the friendliest Property Team in the business, with the best 5* reviews out there.

Suitable candidates (if not from a property background) will have a career that demonstrates:

strong customer service fundamentals,

a highly regulated environment

financial literacy

Client presentation skills

leadership and responsibility

As a Business Support Manager day to day, you will be responsible for:
- being the one who ensures our office is always fit for an army inspection
- data management, department workflow audit, management, and step in, where there are bottlenecks or catch-up projects
- research and audit trail analysis to draft responses that uphold a fair position
taking a lead role in meeting, onboarding and management of new Clients, even daily Client chrck-ins if required
- review and pre-Client sign off of budgets, as well as mentoring managers who are new to budgeting or whose sites are not performing well to budget
- using tools like our 'keyword' dept wide inbox search   to flush out risks that need same day attention either personally or via the team
- upskilling support staff and email performance 
- embedding new policy, tech features into day-to-day operations, training and sample testing success to streamline inter-team workflows
- administrative and operational tasks to ensure smooth business operations and inter department and managerial support  
- Managing debtors across the business streams and reviewing purchasing to find savings

 

What is the average salary of a Business Support Manager at Ringley?

Salary:   based on experience     (basic plus bonus)

 

HOW TO APPLY:

Proactive people should phone Mary-Anne Bowring on 0207 428 1976 or 0797 4241636 (anytime) and we only recruit proactive people

Ringley Chartered Surveyors is an equal opportunities employer: Ringley House, 1 Castle Road, London NW1 8PR     

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

As a Junior Development Manager at RISSS, you’ll be the friendly face and primary point of contact for our residents in Croydon. Working alongside our on-site team and in-house management, you’ll help build strong tenant relationships, ensure high levels of satisfaction, and support the efficient running of our residential developments. This is a hands-on role ideal for someone who’s organized, proactive, and passionate about delivering outstanding customer service in a property-management environment.

 

The Junior Development Manager is the day-to-day ambassador for our residential communities in Croydon. You will build genuine rapport with tenants, anticipate their needs, and coordinate with on-site and in-house teams to ensure every aspect of their living experience runs smoothly. Your proactive communication and problem-solving will foster trust, boost resident satisfaction, and support the overall operational excellence of RISSS’s property portfolio.

  • Resident Engagement & Retention

    • Welcome new residents; conduct move-in orientation and handovers.

    • Maintain regular contact via in-person visits, phone, and email to address questions, feedback, and concerns.

    • Organize community events and initiatives to foster positive engagement.

  • Service Coordination

    • Liaise with caretakers, cleaners, maintenance engineers and security to resolve resident requests and site issues promptly.

    • Track work orders, escalate urgent repairs, and update residents on progress.

  • Lease Administration

    • Support lease-up activities: coordinate viewings, process applications, obtain references, and manage deposit transactions.

    • Maintain accurate tenant records in the property-management system.

  • Operational Support

    • Assist with site inspections, health & safety checks, and inventory audits.

    • Generate weekly reports on occupancy, maintenance tickets, and resident satisfaction metrics.

  • Reporting & Continuous Improvement

    • Capture feedback and identify trends; collaborate with senior management to refine processes and enhance service delivery.

    • Uphold RISSS’s standards by following SOPs and contributing ideas for placemaking, efficiency, and resident wellbeing.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

  • Great people and customer skills
  • Good at multi tasking 
  • Organised 
  • Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm,

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

 

Job Description:

  • Running of the concierge office under the management of a Relationship Manager
  • Reporting of any issues that you become aware of to management (on site and head office) 
  • Liaising with contractors to organise small repairs 
  • Parcel management 
  • Key management 
  • Keeping contact details for residents up to date 
  • First point of contact for deliveries, contractors and visitors 

he core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy 

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

-

  • Experience in caretaking, cleaning, or facilities maintenance (preferred but not essential)
  • A proactive and practical approach to work
  • Ability to work independently and as part of a team
  • Good physical fitness and willingness to work outdoors in all weather
  • Basic understanding of health & safety standards
  • Remove and manage bins from designated areas
  • Clear and maintain bin stores
  • Assist with site-wide waste control and recycling procedures
  • Sweep and litter pick communal outdoor areas including walkways, gardens, and open spaces
  • Carry out planned external maintenance such as jet washing and seasonal leaf collection
  • Support the maintenance team with site-wide projects and general upkeep tasks
  • Identify and report any issues or hazards to the Site Manager promptly
  • Ensure compliance with site health & safety procedures

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are seeking a talented, highly organised, proactive, and detail-oriented person who posesses stategic prowess and is a born organiser, someone with the finesse to operate at board level and with high value Clients.  This is an exciting opportunity to be at the beating heart of a growing business and to support business strategy:  research, planning, coordination, execution.  The role spans all the usual board level support and reporting to check the business is on track, as well as, business development activities. 
  • This is a varied role to support our strategic board who you can find here:  https://ringley.co.uk/about

  • Business Development & Key Client Management

    Having plotted our market (via updatable sustainable APIs), we are now looking for someone to oversee data enrichment (by webscraping and data overlays, e.g., to track the movements of industry leaders as they move around and opportunities unfold(, we are now looking for someone to own and manage the business development pipeline, someone who can track key opportunities.

    As we hone in on potential clients, leaders and 1st line sales need to detailed background reports to be prepped for meetings, they need the pitch tools to be up to date and sparkling and someone to mange tender timelines too.

    We are looking for someone with experience of completing RFI and RFP documents and who is confident to run pre-pitch dry runs with the team, as well as to build, maintain and follow up on relationships with potential clients.

    Events and more  

    We are lucky enough to have our own space to host small events and round tables, our ideal person will have some experience to help us target the right people to invite, and to create the buzz and some excitement in the run up, whilst juggling logistics, invitations, venue and materials.  

    Marketing & Presentations

    It is taken as given that refining PowerPoint presentations, improving pitches in indesign, choosing images, creating 1st draft of case studies are things that are easy for you.   You’re your creativity will mean you can support marketing:  campaigns, social media posts and communication materials and inspire the junior team, and we need someone we trust, to protect our reputation and sign things off.

    Diary & Meeting Management

    Meeting invites and teams make diary coordination easier these days, however, strategic growth means you have to understand how leaders like their days to run.  You’ll need to juggle schedules, manage calendars, handle logistics, as well as to prepare agendas, documents, reports and presentations.  Of course we will expect you to drafting board minutes (we do this live and database actions as we go). 

    We are expecting an outcome-oriented person, one who makes it their mission to chase up and ensure actions get delivered as there is nothing worse than a meeting talking about what is not done from the meeting before!!!  AAAggghhhh.

    HR & Commercially sensitive matters  

    From time to time there are commercially sensitive matters to deal with, your confidence is key, there are NDA’s to sign and boundaries to adopt.  Our busy CEO’s, Chair, Group MD will need daily updates (key outcomes, decisions needed) as well as focussing for the next day.  Whilst out and about their reports may need nudging to ensure deadlines and key deliverables are met.

Why Join Us?
  • Work closely with senior leadership in a dynamic and impactful role
  • Be part of an innovative team
  • This is an opportunity to enrich your working life, daily!
  • Competitive compensation and benefits package

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

  • Full, clean UK manual driving licence (required for occasional travel between related facilities and for administrative purposes)

  • Cleaning experience is preferred; however, full training is available for the right candidate

  • Strong attention to detail and the ability to work independently

  • Friendly, positive attitude and commitment to outstanding service

  • Must be over 21 years of age (for vehicle insurance purposes) and eligible to reside & work in the UK

Benefits:

  • Free or subsidised travel and free parking

  • Competitive salary of £23,000 per annum, with opportunities for commission on additional services

  • Company pension scheme and paid holiday

  • Full PPE, uniform, and cleaning equipment provided

  • Become a valued member of a supportive and growing team

 

  • Maintain cleanliness and hygiene in all designated areas of the facility

  • Undertake general cleaning duties, including dusting, mopping, and waste disposal

  • Ensure that cleaning equipment and supplies are properly managed and stored

  • Monitor and report any maintenance or safety issues

  • Contribute to a clean, welcoming environment for residents and visitors

 

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

  • Great people and customer skills
  • Good at multi tasking 
  • Organised 
  • Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm,

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

 

Job Description:

  • Running of the concierge office under the management of a Relationship Manager
  • Reporting of any issues that you become aware of to management (on site and head office) 
  • Liaising with contractors to organise small repairs 
  • Parcel management 
  • Key management 
  • Keeping contact details for residents up to date 
  • First point of contact for deliveries, contractors and visitors 

he core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy 

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

  • Great people and customer skills
  • Good at multi tasking 
  • Organised 
  • Empathetic 

Weekend Shift

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

 

Job Description:

  • Running of the concierge office under the management of a Relationship Manager
  • Reporting of any issues that you become aware of to management (on site and head office) 
  • Liaising with contractors to organise small repairs 
  • Parcel management 
  • Key management 
  • Keeping contact details for residents up to date 
  • First point of contact for deliveries, contractors and visitors 

he core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy 

Apply here

Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)

ARE YOU a good detective, a great administrator, practical, decisive, financially savvy?

DO YOU like property, like people and have the tenacity to get things done? 

CAN YOU read contracts, make decisions and manage and track multiple things?

If you got THREE Yesses, then we think you’d be a great Property Manager - Then we think you’d be a great Property Manager.

The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.

The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers. By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.

The Role
The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.   
The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers.    By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.  We recruit transferable skills:  previous successful applicants have come from a variety of backgrounds including banking, teaching, hotel management, lettings, estate agency.

Interested? Proactive people should call Mary-anne Bowring on 0797 424 1636 (anytime) And, you can apply apply by clicking the button below:

Proactive people should phone Mary-anne Bowring on 0207 428 1976 or 0797 4241636 (anytime) OR CV’s to email below
 

What does a relationship manager do?

When we say special what we imagine is someone with energy, who knows their stuff and is the natural choice to rely on when difficult things need to get done. Being the sensible focused sort, this person cuts through the drama, finds the positives and step by step makes light work of resolution.  This person will lead by example, understand risk and have a commercial focus.  Great listening skills will accompany the ability to explain things simply to get the decisions needed from Clients, in return Clients would covet this person for leading them; after all, lots of people talk the talk, only the special ones get raving fans.  

Preparing for your interview:

The core competencies we will be seeking includes (1) commercial focus, detective skills (research & audit trail) (2) leadership: man management, customer leadership (3) finance : budgeting, accounts presentation (4) law : RTM, enfranchisement (5) building pathology : repairs, cost:value, strategy Applicants will need a full driving licence Salary: based on experience (bonus & profit share), Holidays: 28 days annual leave (including bank holidays) + family days entitlement

What are the requirements to be a senior relationship manager

Experience of managing people, as well as things, is required to make senior level: sponsorship for the Institute of Leadership and Management is available for those who nearly make the grade and can grow into people management. Applicants should be IRPM qualified and/or RICS, else how will we know you've really committed to the industry? How to apply: If you would like to be part of something special, our next chapter...... 

Job opportunities in relationship management Camden

We're based in Camden Town, to get to us there's
- the Northern line, 
- Kentish Town Thameslink,
- Camden Road overground, and 
- Kentish Town West 

What is the average salary of a Senior relationship manager at Ringley?

Salary:   based on experience     (bonus & profit share), 

Senior relationship manager at The Ringley Group

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

Commercial and Residential Apprentice Valuation Surveyor 
London (Camden Town)
Salary + discretionary bonus

To apply please email:     nichola.pughe@ringley.co.uk

About Ringley 
We provide the full spectrum of property services, including Valuations, Landlord & Tenancy, Building Consultancy, Project Management and Legal Services with a portfolio that covers London and Southern England.  Ringley specialises in lease extensions, and commercial lending valuations for mixed use, residential and business use. We aim to deliver good advice, great service by brilliant people every time! Our mission is to lead the market, generate recommendations, and be known for giving clear, sound property advice and delivering creative property management solutions.

About You
In the role, you will be providing support to our chartered surveyors.  This will involve dealing with portfolio and loan security valuation for property companies, banks and other major institutions in order to contribute to fees, billings and profits in line with targets.
As such, core responsibilities may include, but are not limited to:
•    Supporting the team in developing a client portfolio
•    Maintaining client relationships and liaising on current projects
•    Ensuring advice is provided in an accurate and timely manner
•    Managing and liaising with internal teams to provide a full client service
•    Identifying and acting upon potential cross-selling opportunities

You will need to:
•    Have a relevant RICS accredited degree which will allow you to work to towards achieving MRICS status 
•    Be a natural problem solver
•    Be a people person
•    Enjoy delivering results with a team
•    Have a full UK driving licence

Benefits on offer include RICS fees paid and free on-going CPD to achieve MRICS. 

www.ringley.co.uk
Ringley Chartered Surveyors is an equal opportunities employer

You will be providing support to our chartered surveyors.  This will involve dealing with portfolio and loan security valuation for property companies, banks and other major institutions in order to contribute to fees, billings and profits in line with targets.

You will need to:

  • Have a relevant RICS accredited degree which will allow you to work to towards achieving MRICS status 
  • Be a natural problem solver
  • Be a people person 
  • Enjoy delivering results with a team 
  • Have a full UK driving licence

As such, core responsibilities may include, but are not limited to:

  • Supporting the team in developing a client portfolio 
  • Maintaining client relationships and liaising on current projects
  • Ensuring advice is provided in an accurate and timely manner 
  • Managing and liaising with internal teams to provide a full client service 
  • Identifying and acting upon potential cross-selling opportunities 

You will need to:

  • Have a relevant RICS accredited degree which will allow you to work to towards achieving MRICS status 
  • Be a natural problem solver
  • Be a people person 
  • Enjoy delivering results with a team 
  • Have a full UK driving licence

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

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Concierge

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  Part-Time   Driver license not required
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Concierge - Day

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Concierge - Weekend

  Full-Time   Driver license not required
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Relationship/Account Manager (Property Manager - Portfolio of Leasehold Block

  Full-Time   Driver license required
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Apprentice Surveyor

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We support professional qualifications

We believe in personal development, so much so that our people get guaranteed pay awards for achieving certain qualifications. Most job roles have between 3 and 5 grades with clear career progression milestones to benchmark, experience, qualifications and accountability.