Commercial and Residential Valuation Surveyor (path to Associate & partnership)
London (Camden Town)
Salary + Bonus + Future Share Options

To apply please email:     nichola.pughe@ringley.co.uk

About Ringley 
We provide the full spectrum of property services, including Valuations, Landlord & Tenancy, Building Consultancy, Project Management and Legal Services with a portfolio that covers London and Southern England.  Ringley specialises in lease extensions, and commercial lending valuations for mixed use, residential and business use. We aim to deliver good advice, great service by brilliant people every time! Our mission is to lead the market, generate recommendations, and be known for giving clear, sound property advice and delivering creative property management solutions.

About You
In the role, you will be providing professional advice to clients and supporting enfranchising leaseholders.  This will involve dealing with portfolio and loan security valuation for property companies, banks and other major institutions in order to contribute to fees, billings and profits in line with targets.
As such, core responsibilities may include, but are not limited to:
•    Supporting the team in developing a client portfolio
•    Maintaining client relationships and liaising on current projects
•    Ensuring advice is provided in an accurate and timely manner
•    Managing and liaising with internal teams to provide a full client service
•    Identifying and acting upon potential cross-selling opportunities
•    Coaching rising stars

You will need to:
•    Be MRICS or FRICS qualified 
•    Have a broad experience of mainstream commercial valuation, inc. portfolio, commercial lending, accounts, acquisitions, enfranchisement
•    Have a detailed knowledge of valuation methodologies
•    Have knowledge of relevant legislation and case law
•    Have hands on Landlord & Tenancy experience

The Candidate will be
- Technically strong
- Decisive
- Valuation 1st discipline, but very building savvy, whilst you might not like a doing a building survey, dilapidations report or party wall job personally you need to be able to understand the risks, defects detective trails and process flows so you can learn how to sign off others work and on rare occasions be able to do this work too 
- Have lots of drive, determination
- Understand lease extensions/FHP and relevant caselaw
- Be a good and proactive negotiator   
- Understand that difficult valuations are achieved by picking up the phone not just looking at websites
- Be able to reason the different valuation approaches to employ as facts change and to debate this in pursuit of the right answer
- Capable of me introducing them to some key clients and then following this up with perhaps "doing a staff training for them"

Benefits on offer include RICS fees paid and free on-going CPD. 

www.ringley.co.uk
Ringley Chartered Surveyors is an equal opportunities employer

The Candidate will be - technically strong - decisive - valuation 1st discipline, but very building savvy, whilst you might not like a doing a building survey, dilapidations report or party wall job personally you need to be able to understand the risks, defects detective trails and process flows so you can learn how to sign off others work and on rare occasions be able to do this work too - have lots of drive, determination - understand lease extensions/FHP and relevant caselaw - be a good and proactive negotiator - understand that difficult valuations are achieved by picking up the phone not just looking at websites - be able to reason the different valuation approaches to employ as facts change and to debate this in pursuit of the right answer - capable of me introducing them to some key clients and then following this up with perhaps "doing a staff training for them" Benefits on offer include RICS fees paid and free on-going CPD. www.ringley.co.uk Ringley Chartered Surveyors is an equal opportunities employer

In the role, you will be providing professional advice to clients and supporting enfranchising leaseholders. This will involve dealing with portfolio and loan security valuation for property companies, banks and other major institutions in order to contribute to fees, billings and profits in line with targets.

As such, core responsibilities may include, but are not limited to:

• Supporting the team in developing a client portfolio 
• Maintaining client relationships and liaising on current projects 
• Ensuring advice is provided in an accurate and timely manner 
• Managing and liaising with internal teams to provide a full client service 
• Identifying and acting upon potential cross-selling opportunities 
• Coaching rising stars You will need to: • Be MRICS or FRICS qualified 
• Have a broad experience of mainstream commercial valuation, inc. portfolio, commercial lending, accounts, acquisitions, enfranchisement 
• Have a detailed knowledge of valuation methodologies 
• Have knowledge of relevant legislation and case law 
• Have hands on Landlord & Tenancy experience 

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly. We have both day concierge and night concierge roles available.

Attributes Required:

• Great people and customer skills
• Good at multi tasking 
• Organised 
• Empathetic Job 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm, however for the right candidates this can be amended to earlier or later shifts i.e. 6- 6, 8 -8

Interested? To become part of The Ringley Group's award winning team and make a difference call Nick on 07773310216 anytime between 8.30am and 9pm

Description:

• Running of the concierge office under the management of an on site Estate Manager/Operations Manager
• Reporting of any issues that you become aware of to management (on site and head office) 
• Working with the on site caretakers to ensure issues reported are looked at and dealt with in a timely manner 
• Overseeing the booking of the gym and swimming pool facilities 
• Parcel management 
• Key management
•  Keeping contact details for residents up to date
• Monitoring of the CCTV system
• First point of contact for deliveries, contractors and visitors 
• Assisting with on site contractors, raising purchase orders, etc 

What are the requirements to be a Night Concierge

is it hard to be a Night Concierge

How do i become a Night Concierge

what are the responsiilities of a Night Concierge

Night Concierge near Stratford

Night Concierge near Stratford

Job opportunities in Night Concierge Stratford

Job availablities in Night Concierge Stratford

Night Concierge jobs near Stratford

What is the average salary of a Night Concierge at Ringley?

Is a Night Concierge salary good at Ringley?

Do Night Concierge make good money?

Highest paying Night Concierge jobs

Night Concierge at Ringley

Reviews of Ringley

Night Concierge roles at Ringley

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are seeking career-minded, friendly lawyers to join Ringley Law. Here are some reasons why our team is the best:

1. We embody our values. We are approachable, dedicated, and highly skilled. While we take our work seriously, we maintain a supportive culture that emphasizes relationships. Providing excellent client service is our priority, and we ensure our lawyers are not overwhelmed. Understanding our clients is central to our work ethic. We prioritize communication to keep clients informed.

2. We invest in your learning both in Law and across the multiple disciplines of the wider Ringley Group.  We believe in supporting our team so they can enjoy sharing their knowledge with Clients.  Building a stable and supportive team aligns with our focus on lasting relationships.

3. Your success is our success. Our strong staff and client retention rates reflect our growth. Join Ringley Law during this exciting time.

If these points resonate with you, please get in touch.

The Ringley Group is a multi-award winning property practice based in London, Manchester and Cardiff.  Our Manchester office seeks a 1st class property administrator who is organised, tech savvy, not scared of numbers and can think on their feet.  Our job is to provide solutions to those who come to us for advice, to get quotes and package information so that our Clients can instruct us to get on with managing their buildings. The best property people are good listeners, organised, practical, detailed note takers and compulsive doers - we definitely recruit people with transferable skills.

Day to day you'll be organising things, advising owners (always with one eye on the bigger picture).  You'll be the type who can multi-task whilst keeping focussed on the outcome.  We'll expect you to learn the procedures quickly so you can say what can be done and do what you say - a sure way to get raving fans and make a difference one leaseholder, owner or resident at a time.

You'll not be scared of numbers, its simple really, each building has a budget and each owner pays their share.  The lease sets out the rules, who has to pay for what, so once you get that, the last ingredient is basic health & safety and bags of practical common sense.  

successful applicants have come from a variety of backgrounds including banking, teaching, PA, account management, facilities management, customer service, housing, facilities, hotel management, insurance, financial services, lettings, estate agency. You just need to demonstrate your transferable skills, a commercial focus and decision making experience that meets at least 3 out of the 5 core competencies below: 
(1) customer leadership (meeting clients/presentations)
(2) finance 
(3) law 
(4) practical understanding of buildings
(5) detective skills (research & audit trail)

MORE ABOUT THE ROLE

Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector. All property people have to be creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. To support you each Client is provided with their own Legal Officer and Final Accounts Officer and is supported by our Treasury and Customer Support Teams.

Essential Skills and Experience

The ideal applicants will bring the following to the role:

• 5+ years in a customer focussed decision making role

• experience of Client meetings and presentations

• knowledge of what things cost

• problem solving skills

• good numeracy and administrative skills

• a full driving licence

What are the requirements to be a Leasehold Officer Assistant Blocks Property Manager

is it hard to be a Leasehold Officer Assistant Blocks Property Manager

How do i become a Leasehold Officer Assistant Blocks Property Manager

what are the responsiilities of a Leasehold Officer Assistant Blocks Property Manager

Leasehold Officer Assistant Blocks Property Manager near Manchester

Leasehold Officer Assistant Blocks Property Manager near Manchester

Job opportunities in Leasehold Officer Assistant Blocks Property Manager Manchester

Job availablities in Leasehold Officer Assistant Blocks Property Manager Manchester

Leasehold Officer Assistant Blocks Property Manager jobs near Manchester

What is the average salary of a Leasehold Officer Assistant Blocks Property Manager at Ringley?

Is at Leasehold Officer Assistant Blocks Property Manager salary good at Ringley?

Do Leasehold Officer Assistant Blocks Property Manager make good money?

Highest paying Leasehold Officer Assistant Blocks Property Manager jobs

Leasehold Officer Assistant Blocks Property Manager Ringley

Reviews of Ringley

Leasehold Officer Assistant Blocks Property Manager roles at Ringley

We are a multi-award winning property services company and we are looking for someone to join our administration team assisting with treasury tasks for the finance department and administration for the property department. The Ringley Group is a recognised “Investor in People” and is obsessed with customer care and continuous improvement. We are growing - so this is a new role.

The role is to support a pod of Property Managers - you will need to learn about their portfolios, and in addition to helping them with news, updates, circulars, works orders, minutes of meetings and general administration, they will want you to talk to contractors, perhaps meet them on site, chase quotation and help diagnose repairs issues.

A great candidate will also understand that we should spend money that is budgeted and only if it is our Client’s responsibility. We are looking for a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.

Interested? Proactive people should call Mary-anne Bowring on 0797 424 1636 (anytime) And, you can apply through our weblink below:

Salary: £22,000-£24,000  full time

Holidays: 28 days annual leave (including bank holidays)

Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector.

All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. The role will also get you networking with our Legal and Final Accounts Officers.

Tasks will include:

• Scanning post in and uploading it onto our systems
• Allocating residents payments 
• Completing mail merges of letters which need to be sent via post to leaseholders 
• Ordering stationery and cleaning products 
• Supporting with phones when required 
• Taking cheques to the bank
• Taking post to the post office

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

On Site Development Manager, Full Time, Kent (Dartford)

The Ringley Group is a market leader in block property management - we believe we are set up to do it well, after all we are the most transparent and customer focussed Managing Agent yet. We have a vacancy for a Development Manager based mainly on site to manage the estate to a high level as well as harness community spirit. 

Appropriate attributes would include practicality, proactivity, attention to detail and leadership and being the type of person that others naturally rely on when things need to get done ensuring high standards are set. Someone considered, weighing things up and making sound decisions ensuring that the appropriate processes are adhered to and delivering clear instructions to others.

Focussing all parties on their responsibilities, finding positives and building consensus to make things happen ensuring a commercial focus too with value for money in mind (which means lots of emails and tech enabled audit trails). Put simply: Talent! 

Location: Site: walking distance from Dartford rail station

Head Office: Camden Town Flexibility: Flexible working is built into what we do, we're a family friendly organisation and you get 24 days holiday, Desired, but not essential: IRPM or RICS qualifications, IOSHH

Essential: Clean driving licence

Job Types: Full-time, 

Permanent Salary: 35,000.00-42,000.00 per year

Excited? Well if you are still reading we want to hear from you

When their properties become worth more (compared to their neighbours) it will be because of the vision you set with the Client, budgeted for, arranged and delivered. That said, getting consensus is not always a piece of cake, so your political skills, knowing what things should cost and the ability to demonstrate value for money is important.

All we ask is that you make a difference one leaseholder at a time. After all we are the most transparent and customer focussed Managing Agent yet. Our people co-create our systems which means that ideas get implemented fast! As an organisation our job is to support our Managers, their job is to partner with customers, build trust, and deliver solutions.

You will be responsible for the day-to-day running of 2 sites approximately 800 homes in total, main tasks to include: 

• Resident Meetings
• Preparation of newsletters 
• Ensuring all health & safety items/issues are dealt with efficiently and effectively 
• Management of in-house staff
• Managing the budget, PPM and reactive repairs
• Instructing works (aided by the Head Office Customer Support Team for routine queries)
• Appointing and overseeing contractors
• Completion of regular inspections of the developments and appropriate reporting 
• Management of site staff to ensure small job repairs are allocated and completed appropriately
• Uphold the lease and Estate policy 
• Act in collection of arrears (supported by you Head Office Legal Officer)
• Act on nuisance behaviour and other lease breaches (supported by your Head Office legal Officer)

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

A vacancy has arisen for a Maintenance Manager, based at our central Coventry residential development.  The successful candidate will be integral to providing residents with a friendly, well presented, clean and safe environment to live in.

As the first point of contact for many of our residents, the successful candidate will be able to demonstrate an understanding of customer care and have good communication skills. You should be able to work unsupervised and use your own initiative to solve problems, to manage third parties visiting or working on site and liaise with the on site Lettings team to support apartment maintenance.

Essential Skills:
- Self-motivated and able to work independently;
- Organised and reliable;
- Attention to detail and meticulous high standards;
- Positive attitude and customer service skills;
- Detailed understanding of the tasks involved in keeping standards and safety up within residential apartments and blocks;

Desirable Skills:
- PAT Test qualification (training can be provided)
- Trade qualifications or background
- City & Guilds/NVQs in a building trade or equivalent
- H&S or Regulatory certification relevant to role
- Knowledge of a similar previous role in residential, local authority, healthcare or other customer facing environment

The ideal candidate will be a determined self starter, a natural negotiator, and above all a people person with a 5* Client focus. Standards will always be at the forefront of the mind, whether they are on how the candidate presents themselves, or conducts themselves within their role.

We stand out from the crowd, as our standards and benchmarks are higher. The ideal candidate will work to and beyond these standards, to reinforce the companies reputation, and indeed drive it further. Getting deals done is exciting and varied. It includes lead gen, qualifying applicants, virtual and on-site viewings and closing the deal.

Daily tasks include:

• Replying to all enquiries, this should be with 48 hours ideally 24
• Arranging and conducting viewings 
• Updating enquiries database 
• Adding listings to property sites 
• Setting new pricing strategy for vacant / upcoming units & renewals 
• Inventories check in and check out 
• Inspections 
• Resident move in and key hand over 
• Progression of application & tenancies 

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

Job description

Cardiff Bay, Estate Manager Be the face of the beautiful environment that is Prospect Place in Cardiff. We're looking for someone who can take charge, inspire and motivate others, and ensure everything on site runs smoothly.

This is a practical and varied role and the suitable applicant will have previous management level experience from a property, retail, logistics or leisure background - someone who can read a lease and ensure the paperwork is done right also!

You will be overseeing smooth running of estate, working directly with principal to plan and execute a management plan of the property and grounds. You will be supervising and managing the day to day operations of Prospect Place

Hours: Monday to Friday with one Saturday or Sunday per month

Job Types: Full-time, 

Permanent Benefits: On-site parking S

chedule: Monday to Friday 

Supplemental pay types: Commission pay 

Work Location: One location

ou will:

• need previous man management skills, to task, check and raise cleaning standards: including scheduling communal deep cleaning in rotation
• need to carry out daily checks to know that equipment on site is running, the site is safe and to raise Works Orders when not
• be quick to learn the functions of equipment on site from visiting contractors, as well as what planned maintenance is required
• manage the budget to achieve value for money and negotiate maintenance contracts 
• track the planned maintenance due and check off maintenance inspection reports and leave no stone unturned to action recommendations to keep residents safe 
• engage with professional advisers on fire, health and safety issues and keep good audit trail 
• analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off All that said you will have a cool head in a crisis, great people and customer skills along with a hands on leadership style so that everyone on site knows you and knows that you like after the site based team. 

Duties to include but are not limited to:

Primary responsibilities

• Management of on site staff
• Resident Meetings
• Preparation of newsletters with head office team
• Ensuring all health & safety items/issues are dealt with efficiently and effectively 
• Working with Facilities Manager ensuring all compliance is undertaken
• Responsible for training/organizing training for on-site staff
• Managing the budget, PPM & reactive repairs instructing works (aided by Junior Property Manager and Customer support team) 
• Working with Facilities Manager in appointing and overseeing contractors
• Completion of regular inspections of the development and appropriate reporting
• Uphold the lease and estate policy
• Assist in collection of arrears 
• Act on nuisance behaviour and other lease breaches (supported by your Head Office Legal Officer)
• Responding to leaseholders and directors in a timely manner
• Liaising with directors on a monthly basis regarding outstanding issues 

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

Concierge Job Description

Job Title: Concierge

Location: River Heights

Responsible to: Ringley Property Manager

Person spec: Working within a prestigious

EXAMPLE OF SERVICE LEVEL AGREEMENT WITH SITE STAFF Concierge/Caretaker – Service Level Agreement (SLA)

Primary purpose of your role: Stand up, smile, service, security

Stand up : we are here to greet, that means taking the first step 

Smile : breaks the ice, makes people feel welcome

Service: if we don’t add value to life at Stratford Riverside, then why are we here?

Security : as protectors of the building it is our business to know who’s in, who’s out, and who’s working on site and about 

Job description:

Stand up:

• Stand up, its your job to take the first step, not doing so makes the Concierge Service look ignorant, rude and inept 

• Get up, get out, be seen, be bright, meet and greet and aim to delight

• If you leave the desk, put up a friendly note and offer the reception phone to connect people to you whilst out and about

Smile:

• Be the first to smile and offer a Stratford Riverside greeting, remember residents are just as important as officials visiting on meetings

• Be seen to sweep, polish and clean the reception area, always brush your teeth, polish your shoes and remember to comb your hair

Service:

• Don’t leave it or look around for someone else to do your job, if it happens in your shift, it’s your responsibility to deal with no matter what

• It’s not what you do but the outcome achieved, so work smarter, not harder, in a crisis take a deep breath, refocus and lead

• Read the meters, deliver the post, log events and maintenance on the news board, take photos of events or nuisance, damage or discord

• It’s you who brings this building to life, you are required to take part, not doing so will bring you trouble and strife

• Safety first, yours, the owners, the visitors and trades too, see anything dangerous, ask the person to stop & phone the Managing Agent too

• If standards of cleaning or gardening or behaviour should slip, it’s a reflection on you, whether you want your job or want to quit

• Complete and upload your checklist on each shift no matter what, this shows the Concierge Services cares about the building right round the clock

• So get up, point out, pitch in, suggest and keep the Managing Agent informed, and most of all take pride you’re in a Stratford Riverside uniform!

• Enjoy your holidays, family time and plan in advance, get your job share partners to cover for you and do the same for them when you get a chance

• It’s your job to stop the building becoming stale or for lawn, never sleep on the job or be seen to yawn!

Security:

• Log every visitor in your log book and help them find their way, take a photo of each contractor on site even if its just a short stay,

• Issue passes, check credentials, remember your responsible for keeping unauthorised personnel out, check the building policies and procedures manual or with the Managing Agent if in doubt

• Hold keys, monitor estate agents as if each apartment were your own - if in doubt contact the Managing Agent by picking up the phone

• Run the building like you own it for keeps, polish your desk area at the beginning of each shift, pick up all litter, take in parcels and gifts 

• Know who lives, who’s renting, a guest or just passing through, make sure they know you and all the hard work you do Client visible outcomes

• Daybook of events and maintenance jobs completed

• Daily log book, who’s in, who’s out

• Upload webcam photos of contactors/trades on site

• Concierge news board

• Committee news board

• Upload webcam photos of any temp staff to the Concierge team board

• Concierge HR Centre for the Concierge to see each other’s shifts, book holidays, log sickness and operate under “job share principles” to swap shifts with each other

• Next site visit / block meet: forthcoming site visits & meetings, AGM, EGM dates, committee meetings

Primary responsibilities

• Day to day responsibility for the running of the development. Including overseeing service providers, security, and ensuring proper use of the building.

• Manage all onsite facilities and control access to the building.

• Greet all visitors and residents as they enter the building.

• Sign in all visitors to the development.

• Full walk round of all communal areas of the development including allocated car park bays and leisure facilities on a daily basis.

• To maintain the virtual concierge logbook online, which should include logging who enters tenant flats and when.

• Daily patrol to be recorded in the virtual concierge logbook online reporting any issues identified.

• Maintain site records on the virtual concierge.

• Maintain service sheets and reports on site as required. 

• Ensure that the leisure facilities are open from 6am and closed by 10pm.

• Liaise with leisure facilities staff or contractors to ensure smooth running and operation including coordinating maintenance and servicing matters.

• Oversee parking in allocated bays, reporting any issues or liaising with enforcement if needed.

• Ensure that the building and site is kept clean and tidy at all times and report any issues.

• Supervise the performance of cleaners working in apartments and communal areas, reporting any issues for action.

• Arrange oversight of all contractors and other service providers and ensure works are completed and Ringley, Residents are updated.

• Coordinate access for contractors to complete works to apartments, ensure completed in timely manner and Ringley updated.

• Arrange for repairs and to check repairs and maintenance when completed.

• To update the Property Manager on works completed or still to complete.

• To assist with tenant viewings if instructed by Ringley.

• Manage programming/replacement of key fobs and releasing keys to new residents, letting agents, contractors, etc.

• Ensure all keys are coded and held securely and are signed for on release/return and records kept.

• Liaise with head office to coordinate contractor attendance on site to undertake minor repair works as necessary.

• Arrange for any spillages or marks to floors or walls to be cleaned in the absence of the cleaners.

• Ensure all entrance doors lobbies are clean and well presented at all times.

• Ensure walkways are clear at all times. If there is something causing obstruction, to remove or report as appropriate.

• Coordinate with window cleaners to arrange access and to keep all residents informed of cleaning dates.

• To arrange to test the fire alarm, emergency lighting and any other mechanical and electrical safety systems and keep adequate records available for inspection.

• Check all fire doors are closed and in good order.

• Ensure that safe working methods are used by contractors when on site at all times.

• Monitor CCTV and arrange image downloads as needed.

• Parcel receipt and delivery for residents.

• Development induction for new residents including location of bin stores, mail boxes, car park and other shared services.

• Obtain and record meter readings for tenants on request.

• Feedback any information to and from residents as required by Ringley.

• Respond to all resident queries and provide a high level customer service to tenants and letting agents.

• Ensure noticeboards are kept up to date and relevant.

• Assist residents with any questions about their apartment or the development. This includes assisting with identifying if a repair is needed.

• Ensure all petty cash is accounted for, receipts kept and log of items maintained. Petty cash to be kept in locked safe box at all times.

• Landscaped areas – turn tap/timer on and off, as guided on your shift rotation.

• Patrol estate to prevent and detect signs of intrusion and ensure security of buildings’ equipment, doors, windows, and gates.

• On your hand held PDA complete SSIs (Site Staff Inspections) to take photos and note reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

Due to continued growth, we are looking for an enthusiastic Cleaning Operative to join our team and help provide excellent communal cleaning services to our Clients in London and surrounding areas.

The work involves providing general cleaning to communal areas within blocks of flats and residential facilities. You will be given a set list of properties to visit each week, giving you the opportunity to get to know the sites and allow you to provide excellent cleaning services.

Cleaning experience is preferred, but full training will be given to the successful candidate. A positive, friendly attitude and the ability to keep motivated are key qualities for this role.

The position requires a valid, full UK manual driving licence and for you to be over the age of 21 (for vehicle insurance purposes)  you must be eligible to reside & work in the UK.

Monday – Friday (occasional overtime may be required/available for those wishing to top up their income)

We offer a competitive salary of £23,000 per annum, commission on any additional cleaning services, paid holiday, pension scheme and the opportunity to work in great team within a growing organisation.

We provide full PPE, uniform and equipment and all parking and fuel is paid for.

Job Types: Permanent, Full-time/Part-time

Salary: £23,000 per annum

Benefits:

• Company car/Free or subsidised travel
• Free parking
• Referral programme

Schedule:

• Monday to Friday

COVID-19 considerations:
Full PPE provided

Application question(s):

• Please confirm your postcode.
• Please confirm you are over the age of 21, for vehicle insurance purposes

Experience:

• Commercial cleaning: 1 year (preferred)

Licence/Certification:

• Manual Driving License (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Successful candidates will help in a wide range of tasks throughout the property management and Lettings process. The office deals with properties and full buildings throughout the country and is a unique role which offers the chance to build superb experience and excellent career.

• Maintenance management experience essential
• Be adaptable in various aspects of residential lettings management
• Arrange maintenance, viewings and other appointments throughout The UK
• Work closely with site teams
• Be a point of contact and support for the BTR clients & residents
• Register and effectively qualify applicant enquiries in person, over the telephone and email
• Mainly office based
• Help with reporting to clients
• Be very keen on compliance with good knowledge
• Follow the lettings process through to completion in an efficient manner
• Keep all systems up to date
• Learn and use all legislation and company policies
• Be part of the Ringley family

• Ideally have min 1 year experience in Lettings / property management
• Excellent communication skills
• Ability to work in fast pace world
• Good with tech
• Be part of a team
• UK driving licence and car ( not essential )
• Team player
• High emotional intelligence
• Great energy and positive attitude (essential)

Sales and Lettings Negotiator jobs located at Solly Street Sheffield

What benefits do we offer?

• In return for your hard work we are offering you a annual salary of up to £27,000 + bonuses
• We offer amazing benefits such as 23 days holiday rising to 25
• Industry approved training and qualifications
• Plus company days, fitness and mental health incentives

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

What does a Concierge (North London) do?

What are the roles of a Concierge (North London)?

What is the candidate specification for a Concierge (North London)?

Concierge (North London) jobs located at London

Working as Concierge (North London) at RISSS

Working as Concierge (North London) at RISSS

Due to continued growth, we are looking for an enthusiastic Cleaning Operative to join our team and help provide excellent communal cleaning services to our Clients in London and surrounding areas.

The work involves providing general cleaning to communal areas within blocks of flats and residential facilities. You will be given a set list of properties to visit each week, giving you the opportunity to get to know the sites and allow you to provide excellent cleaning services.

Cleaning experience is preferred, but full training will be given to the successful candidate. A positive, friendly attitude and the ability to keep motivated are key qualities for this role.

Monday – Friday (occasional overtime may be required/available for those wishing to top up their income)

We offer a competitive salary and uncapped commission on any additional cleaning services, paid holiday, pension scheme and the opportunity to work in great team within a growing organisation.

We provide full PPE, uniform and equipment and all parking and fuel is paid for.

Job Types: Permanent, Full-time/Part-time

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

Day to day responsibility of management of portfolio

Contacting clients to commence monthly/quarterly meetings

Management of major works/section 20

Working with Ringley teams i.e. Legal (subletting, arrears), compliance (PPM)

Preperation of Budgets

sign off of year accounts

Management of budget 

ATPI

5 years experience

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

What does a Housekeeping/Cleaning do?

The purpose of the Cleaner is to ensure the site is clean, tidy and safe at all times and inline with the Covid 19 guidelines. This includes conducting:

• Cleaning duties in the communal areas
• Breaking up boxes and putting things not in bins into the bins
• Reading electricity meters
• Reporting issues to concierge/senior members of team

What are the roles of a Housekeeping/Cleaning?

What is the candidate specification for a Housekeeping/Cleaning?

Housekeeping/Cleaning jobs located at Cardiff

Working as Housekeeping/Cleaning at Ringley Wales & West

An opportunity to work in the nucleus of our property team alongside those supporting new business, tenders, market insights, growth, new tech and projects, training teams and managing workflow and planning resource to ensure all our Service Level Agreements (SLAs) are adhered to.  And, where we are not meeting our SLAs or matters are raised in internal audit you will lead in making changes to processes, people (training) and systems in the interests of continuous improvement so we get stronger.

It takes a team to earn and maintain near 5* review ratings on Google and TrustPilot, it takes leadership to sense when colleagues need help and direction.  We are growing.  Making light work of resolution and a desire to improve every part of what we do, the customer journey and systems is in our DNA.   

Who you will work with

You will work in the nucleus of our property team alongside those supporting new business, tenders, market insights, growth, new tech and projects, training teams and managing workflow and planning resource to ensure all our Service Level Agreements (SLAs) are adhered to.  And, where we are not meeting our SLAs or matters are raised in internal audit you will lead in making changes to processes, people (training) and systems in the interests of continuous improvement so we get stronger.

The ideal candidate

Ideally, we are looking for someone with a background in a highly regulated sector: banking, law, insurance, property. Someone who knows that decisions are governed by contract, policy and sticking to the process is key.

Attributes you will have:  the ability to

- see opportunities to share good news

- write eloquently and in an engaging style

- use data to fact find

- create a log of events

- benchmark events to the lease and contract clauses

- show empathy and listen to all perspectives 

- be resolution focused and be able to bring people on a journey through the steps to resolution

- be the type who exemplifies constant contact in every way

- be smart with tech to create & formulate html news yourself snd through your team

- be numerate, to read budgets, calculate apportionments and understand reserves planning

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

Team Property Administrator Camden Town NW1

We are looking for a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.

Suitability: 

You will have a sound background in customer service covering at least 2 of the 5 core competencies below: 

1. finance 
2. law 
3. repairs 
4. insurance 
5. hospitality 

6. Interested? Proactive people should call Mary-anne Bowring on 0797 424 1636 (anytime) And, you can apply through our weblink below:

   Salary: £17-£22,000 Progression: to Junior Property Manager would be possible in say 2 years

   Holidays: 28 days annual leave (including bank holidays) + family days entitlement

   Location: Camden Town, NW1 38.15 hours per week, some flexible working

   Please apply by phone in the 1st instance to Mary-Anne Bowring 0797 4241636 after which CV’s can be uploaded see below http://hr.ringley.co.uk/recruitment_ringley

   Ringley House, 349 Royal College St, London NW1 9QS tel: 0207 267 2900

We are looking for a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.

What are the requirements to be a Team Property Administrator

is it hard to be a Team Property Administrator

How do i become a Team Property Administrator

what are the responsiilities of a Team Property Administrator

Team Property Administrator near Camden London

Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector. All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. The role will also get you networking with our Legal and Final Accounts Officers.

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

We are looking for a meticulous individual with high personal standards of cleanliness that can keep the communal areas of a residential building clean, shining, safe, welcoming and inviting on a daily basis.

Due to continued growth, we are looking for an enthusiastic Cleaning Operative to join our team and help provide excellent communal cleaning services on our Site in the Earls Court area.  

The work involves providing general cleaning to communal areas within blocks of flats and residential facilities.

Cleaning experience is preferred, but full training will be given to the successful candidate. A positive, friendly attitude and the ability to keep motivated are key qualities for this role.

-       Excellent organisation and housekeeping skills

-       Ability to perform under pressure

-       Excellent interpersonal and customer service skills

-       Effective time management

-       Ability to follow processes and procedures

-       Keen eye for detail

-       Awareness of Health and Safety procedures including COSHH

- Cleaning duties in the communal areas including bin stores 
- Restocking cleaning supplies
- Using in-house app to record completed tasks and report issues
- Use initiative to highlight any additional cleaning service requirements

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

The Ringley Group is growing:  growth is often sporadic and brings challenges in onboarding new Clients, new staff and ensuring that Service Level Agreements are still delivered.  We are looking for a strategic implementer, capable of stepping up to support the Board, stepping in sleeves rolled up to fill gaps and growth voids as well as able to run critical compliance processes, business improvement projects, develop high performing teams.

So if you are good around people management and HR, but also have the tenancity to build common purpose and the discretion to work at Board level and great change management skills - this will be a great role for you. 

HR:   inductions, referencing, DBS checks, social media checks, HR Forms, driving licence checks, lone worker policy, visa and entitlement to work
Personal Development:   CPD and training review,  appraisals / PDP, qualifications targets, iHasco review, training calendar, training matrix and review, Sign up staff to blogs for technical reading, staff social media headers

High Performing Teams:   unproductive fee earners, people not meeting their email SLAs, teams not meeting their margins,

Policy & Accreditations:  Staff handbooks and updates, company policies e.g. slavery to ethics,

Recruitment:   Job ads and meta data and SEO, Physhological Contract:  Leaders recruitment videos, 

Risk & Compliance:  Fit to work e.g RAMS, Expenses review/ policing, Credit card spending review/ policing, Health & Safety review,  Employers, office, cyber insurances, Fraud checks/review, Contractor collusion/related party review, Time worked/PC logs/geo location, ISO / accreditations audit & support

Business Transformation:  support to leaders on groupwide projects

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.