Careers at Ringley
The Ringley Group is a multi-award winning property practice based in London, Manchester and Cardiff. Our Manchester office seeks a 1st class property administrator who is organised, tech savvy, not scared of numbers and can think on their feet. Our job is to provide solutions to those who come to us for advice, to get quotes and package information so that our Clients can instruct us to get on with managing their buildings. The best property people are good listeners, organised, practical, detailed note takers and compulsive doers - we definitely recruit people with transferable skills.
Day to day you'll be organising things, advising owners (always with one eye on the bigger picture). You'll be the type who can multi-task whilst keeping focussed on the outcome. We'll expect you to learn the procedures quickly so you can say what can be done and do what you say - a sure way to get raving fans and make a difference one leaseholder, owner or resident at a time.
You'll not be scared of numbers, its simple really, each building has a budget and each owner pays their share. The lease sets out the rules, who has to pay for what, so once you get that, the last ingredient is basic health & safety and bags of practical common sense.
successful applicants have come from a variety of backgrounds including banking, teaching, PA, account management, facilities management, customer service, housing, facilities, hotel management, insurance, financial services, lettings, estate agency. You just need to demonstrate your transferable skills, a commercial focus and decision making experience that meets at least 3 out of the 5 core competencies below:
(1) customer leadership (meeting clients/presentations)
(2) finance
(3) law
(4) practical understanding of buildings
(5) detective skills (research & audit trail)
MORE ABOUT THE ROLE
Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those in the private rented sector. All property people have to be creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management. To support you each Client is provided with their own Legal Officer and Final Accounts Officer and is supported by our Treasury and Customer Support Teams.
Essential Skills and Experience
The ideal applicants will bring the following to the role:
• 5+ years in a customer focussed decision making role
• experience of Client meetings and presentations
• knowledge of what things cost
• problem solving skills
• good numeracy and administrative skills
• a full driving licence
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Estates Manchester, M4 5JJ
We support professional qualifications
We believe in personal development, so much so that our people get guaranteed pay awards for achieving certain qualifications. Most job roles have between 3 and 5 grades with clear career progression milestones to benchmark, experience, qualifications and accountability.