Job description

Cardiff Bay, Estate Manager Be the face of the beautiful environment that is Prospect Place in Cardiff. We're looking for someone who can take charge, inspire and motivate others, and ensure everything on site runs smoothly.

This is a practical and varied role and the suitable applicant will have previous management level experience from a property, retail, logistics or leisure background - someone who can read a lease and ensure the paperwork is done right also!

You will be overseeing smooth running of estate, working directly with principal to plan and execute a management plan of the property and grounds. You will be supervising and managing the day to day operations of Prospect Place

Hours: Monday to Friday with one Saturday or Sunday per month

Job Types: Full-time, 

Permanent Benefits: On-site parking S

chedule: Monday to Friday 

Supplemental pay types: Commission pay 

Work Location: One location

ou will:

• need previous man management skills, to task, check and raise cleaning standards: including scheduling communal deep cleaning in rotation
• need to carry out daily checks to know that equipment on site is running, the site is safe and to raise Works Orders when not
• be quick to learn the functions of equipment on site from visiting contractors, as well as what planned maintenance is required
• manage the budget to achieve value for money and negotiate maintenance contracts 
• track the planned maintenance due and check off maintenance inspection reports and leave no stone unturned to action recommendations to keep residents safe 
• engage with professional advisers on fire, health and safety issues and keep good audit trail 
• analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off All that said you will have a cool head in a crisis, great people and customer skills along with a hands on leadership style so that everyone on site knows you and knows that you like after the site based team. 

Duties to include but are not limited to:

Primary responsibilities

• Management of on site staff
• Resident Meetings
• Preparation of newsletters with head office team
• Ensuring all health & safety items/issues are dealt with efficiently and effectively 
• Working with Facilities Manager ensuring all compliance is undertaken
• Responsible for training/organizing training for on-site staff
• Managing the budget, PPM & reactive repairs instructing works (aided by Junior Property Manager and Customer support team) 
• Working with Facilities Manager in appointing and overseeing contractors
• Completion of regular inspections of the development and appropriate reporting
• Uphold the lease and estate policy
• Assist in collection of arrears 
• Act on nuisance behaviour and other lease breaches (supported by your Head Office Legal Officer)
• Responding to leaseholders and directors in a timely manner
• Liaising with directors on a monthly basis regarding outstanding issues 

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !