Be the face of the beautiful environment that is Prospect Place at Cardiff Bayt.

Take charge, inspire and motivate the team to ensure everything on site runs smoothly.  This is a varied role you will need previous management level experience from a property, retail, logistics or leisure background.

If you are a good man manager, people person and can routinely check and raise standards as well as reacting quickly and resonsibly when something goes wrong this job is for you. 
You will need to be a practical person and quick to learn from visiting contractors to understand the functions of equipment on site, maintenance required and be able to read and negotiate contracts. You will be methodical to do your rounds, check equipment and have a cool head to react to emergencies that can happen on site to keep residents safe.

- engage with professional advisers on fire, health and safety issues and keep audit trail of what you implement.
- analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off.

All that said you will have great people and customer skills and a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.  In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The Owners Committee on site will need to like you, trust you, and be led by you on decision making. In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy

You will:

• need previous man management skills, to task, check and raise cleaning standards: including scheduling communal deep cleaning in rotation
• need to carry out daily checks to know that equipment on site is running, the site is safe and to raise Works Orders when not 
• be quick to learn the functions of equipment on site from visiting contractors, as well as what planned maintenance is required 
• manage the budget to achieve value for money and negotiate maintenance contracts 
• track the planned maintenance due and check off maintenance inspection reports and leave no stone unturned to action recommendations to keep residents safe 
• engage with professional advisers on fire, health and safety issues and keep good audit trail 
• analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off All that said you will have a cool head in a crisis, great people and customer skills along with a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

A vacancy has arisen for a Maintenance Manager, based at our central Coventry residential development.  The successful candidate will be integral to providing residents with a friendly, well presented, clean and safe environment to live in.

As the first point of contact for many of our residents, the successful candidate will be able to demonstrate an understanding of customer care and have good communication skills. You should be able to work unsupervised and use your own initiative to solve problems, to manage third parties visiting or working on site and liaise with the on site Lettings team to support apartment maintenance.

Essential Skills:
- Self-motivated and able to work independently;
- Organised and reliable;
- Attention to detail and meticulous high standards;
- Positive attitude and customer service skills;
- Detailed understanding of the tasks involved in keeping standards and safety up within residential apartments and blocks;

Desirable Skills:
- PAT Test qualification (training can be provided)
- Trade qualifications or background
- City & Guilds/NVQs in a building trade or equivalent
- H&S or Regulatory certification relevant to role
- Knowledge of a similar previous role in residential, local authority, healthcare or other customer facing environment

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

As a Junior Development Manager at RISSS, you’ll be the friendly face and primary point of contact for our residents in Croydon. Working alongside our on-site team and in-house management, you’ll help build strong tenant relationships, ensure high levels of satisfaction, and support the efficient running of our residential developments. This is a hands-on role ideal for someone who’s organized, proactive, and passionate about delivering outstanding customer service in a property-management environment.

The Junior Development Manager is the day-to-day ambassador for our residential communities in Croydon. You will build genuine rapport with tenants, anticipate their needs, and coordinate with on-site and in-house teams to ensure every aspect of their living experience runs smoothly. Your proactive communication and problem-solving will foster trust, boost resident satisfaction, and support the overall operational excellence of RISSS’s property portfolio.

• Resident Engagement & Retention

  • Welcome new residents; conduct move-in orientation and handovers.

  • Maintain regular contact via in-person visits, phone, and email to address questions, feedback, and concerns.

  • Organize community events and initiatives to foster positive engagement.

• Service Coordination

  • Liaise with caretakers, cleaners, maintenance engineers and security to resolve resident requests and site issues promptly.

  • Track work orders, escalate urgent repairs, and update residents on progress.

• Lease Administration

  • Support lease-up activities: coordinate viewings, process applications, obtain references, and manage deposit transactions.

  • Maintain accurate tenant records in the property-management system.

• Operational Support

  • Assist with site inspections, health & safety checks, and inventory audits.

  • Generate weekly reports on occupancy, maintenance tickets, and resident satisfaction metrics.

• Reporting & Continuous Improvement

  • Capture feedback and identify trends; collaborate with senior management to refine processes and enhance service delivery.

  • Uphold RISSS’s standards by following SOPs and contributing ideas for placemaking, efficiency, and resident wellbeing.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

• Great people and customer skills
• Good at multi tasking 
• Organised 
• Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm,

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

Job Description:

• Running of the concierge office under the management of a Relationship Manager
• Reporting of any issues that you become aware of to management (on site and head office) 
• Liaising with contractors to organise small repairs 
• Parcel management 
• Key management 
• Keeping contact details for residents up to date 
• First point of contact for deliveries, contractors and visitors 

he core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy 

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

-

• Experience in caretaking, cleaning, or facilities maintenance (preferred but not essential)
• A proactive and practical approach to work
• Ability to work independently and as part of a team
• Good physical fitness and willingness to work outdoors in all weather
• Basic understanding of health & safety standards

• Remove and manage bins from designated areas
• Clear and maintain bin stores
• Assist with site-wide waste control and recycling procedures
• Sweep and litter pick communal outdoor areas including walkways, gardens, and open spaces
• Carry out planned external maintenance such as jet washing and seasonal leaf collection
• Support the maintenance team with site-wide projects and general upkeep tasks
• Identify and report any issues or hazards to the Site Manager promptly
• Ensure compliance with site health & safety procedures

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

• Efficiently manage the CEO’s calendar, scheduling internal and external meetings.
• Organize and coordinate client and board meetings, ensuring all logistical details are handled.
• Prepare agendas, documents, and presentations for meetings.
• Ensure follow-up actions from meetings are documented and executed.

• Coordinate board meeting logistics, including invitations, venue arrangements, and materials.
• Assist in drafting board reports and minutes.
• Organize internal meetings and ensure key stakeholders are informed.

• Own and manage the business development pipeline, tracking key opportunities.
• Research potential clients and prepare detailed background reports.
• Assist in the preparation of pitches, RFP responses, and proposals.
• Maintain and follow up on relationships with target clients.

• Develop and refine PowerPoint presentations for internal and external use.
• Provide marketing support, including assisting with campaigns and communication materials.

• Manage CEO’s senior reports, ensuring deadlines and key deliverables are met.
• Handle confidential documents and correspondence with discretion.

• Experience: Minimum [X] years in an Executive Assistant or similar role, ideally within a fast-paced corporate environment.
• Education: Bachelor’s degree in Business Administration, Communications, or a related field is preferred.
• Technical Skills: Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Experience with CRM and project management tools is a plus.
• Soft Skills: Strong organizational, communication, and multitasking abilities.
• Proactive & Detail-Oriented: Ability to anticipate needs and take initiative.
• Business Acumen: Understanding of business development and marketing principles.

• Work closely with senior leadership in a dynamic and impactful role.
• Be part of an innovative team with opportunities for career growth.
• Competitive compensation and benefits package.

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

• Full, clean UK manual driving licence (required for occasional travel between related facilities and for administrative purposes)

• Cleaning experience is preferred; however, full training is available for the right candidate

• Strong attention to detail and the ability to work independently

• Friendly, positive attitude and commitment to outstanding service

• Must be over 21 years of age (for vehicle insurance purposes) and eligible to reside & work in the UK

Benefits:

• Free or subsidised travel and free parking

• Competitive salary of £23,000 per annum, with opportunities for commission on additional services

• Company pension scheme and paid holiday

• Full PPE, uniform, and cleaning equipment provided

• Become a valued member of a supportive and growing team

• Maintain cleanliness and hygiene in all designated areas of the facility

• Undertake general cleaning duties, including dusting, mopping, and waste disposal

• Ensure that cleaning equipment and supplies are properly managed and stored

• Monitor and report any maintenance or safety issues

• Contribute to a clean, welcoming environment for residents and visitors

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

• Great people and customer skills
• Good at multi tasking 
• Organised 
• Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm,

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

Job Description:

• Running of the concierge office under the management of a Relationship Manager
• Reporting of any issues that you become aware of to management (on site and head office) 
• Liaising with contractors to organise small repairs 
• Parcel management 
• Key management 
• Keeping contact details for residents up to date 
• First point of contact for deliveries, contractors and visitors 

he core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy 

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

• Great people and customer skills
• Good at multi tasking 
• Organised 
• Empathetic 

Weekend Shift

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

Job Description:

• Running of the concierge office under the management of a Relationship Manager
• Reporting of any issues that you become aware of to management (on site and head office) 
• Liaising with contractors to organise small repairs 
• Parcel management 
• Key management 
• Keeping contact details for residents up to date 
• First point of contact for deliveries, contractors and visitors 

he core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy