Senior Property Manager - Block Management NW1

New role for a Senior Property Manager who has experience of big budgets, refurbishment programmes and Developers, with some prior people management experience and a demonstrable track record of Client leadership/turnaround, When we say special, what we imagine is someone with energy, who knows their stuff and is the natural choice to rely on when difficult things need to get done. Being the sensible focused sort, this person cuts through the drama, finds the positives and step by step makes light work of resolution.

This person will lead by example, understand risk and have a commercial focus. Great listening skills will accompany the ability to explain things simply to get the decisions needed from Clients. So what is the opportunity? We're looking to create a New Developments team and to appoint a Senior Property Manager to mentor and coach others. You'll hold a handful of key properties yourself and manage others through your people, whilst retaining control of Client relationships.

How to apply:

If you would like to be part of something special...... Call CEO Mary-Anne Bowring any time on 0797 4241636.

A track record of attending Developer meetings, Block handovers and 1st AGMs will have honed your political skills. Advanced excel skills mean that you'll be able to evaluate and prepare new build proposals, setting who should pay what, and tender for services to achieve best value. At Ringley we support our clients, simply by making a difference one leaseholder at a time.

A track record of attending Developer meetings, Block handovers and 1st AGMs will have honed your political skills. Advanced excel skills mean that you'll be able to evaluate and prepare new build proposals, setting who should pay what, and tender for services to achieve best value.

At Ringley we support our clients, simply by making a difference one leaseholder at a time. We would expect you to be the type who can make that difference. This is a new role for growth, to strengthen our team of property specialists. We're preparing for a growth spurt and need some extra talent.

We're based in Camden Town, and are easily reached via: - the Northern line, - Kentish Town Thameslink, - Camden Road over rail, and - Kentish Town West

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

The Building Manager is responsible for the efficient and safe day-to-day management of residential apartment blocks. The role ensures that the building is maintained to a high standard, that residents’ needs are addressed promptly, and that statutory compliance and health & safety requirements are met. The Building Manager acts as the key point of contact for residents, contractors, and service providers, supporting the delivery of a secure, clean, and well-maintained environment.

The Building Manager will oversee the general operations of one or more residential apartment blocks, coordinating maintenance, repairs, compliance checks, and service contracts. The role involves monitoring building performance, managing contractors, ensuring adherence to safety standards, and handling resident queries with professionalism. The Building Manager will play a proactive role in maintaining property value, fostering positive resident relations, and ensuring compliance with relevant legislation and internal policies.

Key Responsibilities

1. Building Operations & Maintenance

• Oversee the upkeep, maintenance, and cleanliness of communal areas, plant rooms, and facilities.

• Conduct regular building inspections to identify defects, safety concerns, or maintenance issues.

• Manage reactive repairs and planned maintenance programmes.

• Ensure lift systems, fire alarms, emergency lighting, water systems, and other key building services are regularly tested and maintained.
  
  

2. Health, Safety & Compliance

• Ensure full compliance with statutory health & safety obligations

• Maintain accurate records of inspections, certificates, and compliance logs.

• Implement and monitor risk assessments and safe systems of work.

3. Contractor & Supplier Management

• Liaise with and supervise contractors carrying out works on site.

• Obtain quotes, raise work orders, and ensure works are delivered on time, within budget, and to the required standard.

• Monitor service contracts (cleaning, security, landscaping, waste management, etc.) to ensure quality performance.
  
  

4. Resident Relations & Communication

• Act as the primary point of contact for residents regarding building-related matters.

• Respond promptly and professionally to resident queries, complaints, and service requests.

• Communicate building updates, maintenance works, and emergency procedures effectively.

• Support the management company or residents’ association in addressing concerns.
  
  

5. Financial & Administrative Duties

• Assist in preparing and managing service charge budgets.

• Monitor expenditure against budget and report variances.

• Maintain accurate records, logs, and reports for senior management or freeholders.

• Support insurance inspections, audits, and claims processes.
  
  

6. Emergency Response & Security

• Act as the first point of contact for emergency building issues.

• Implement emergency procedures, ensuring residents’ safety.

• Liaise with emergency services when required.

• Monitor and manage access control, CCTV, and other security systems.
  
  

Skills & Experience

• Proven experience in building management, facilities management, or property services.

• Strong understanding of health & safety regulations and statutory compliance.

• Excellent communication and customer service skills.

• Strong organisational and problem-solving abilities.

• Experience in managing contractors and budgets.

• IT literacy (MS Office, property management systems, compliance software).
  

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

London – High-End Residential Estate with Podium Gardens

RISSS is recruiting an experienced Estate Gardener to manage seven podium gardens across three buildings and surrounding estate grounds in a prestigious London residential development.

The Estate Gardener takes ownership of the estate’s appearance and planting schemes, ensuring seasonal variation in the shrub and perennial planting for visual amenity and wildlife, supported by a small team of estate caretakers for light duties such as watering, clipping removal, and leave cover.

This is a hands-on, design-focused role with significant responsibility for the look, feel, and horticultural health of the estate.

In the first year, the Estate Gardener leads an improvement scheme for hedges, plant beds, and planters to establish a consistent, high standard across the gardens.

The role offers meaningful work year-round, including winter pruning, soil improvement, tool servicing, green waste management, and planning of spring/summer planting schemes.

Candidate Requirements

• Proven experience in estate or high-end horticultural gardening
• RHS Level 3 or NVQ Level 3 in Horticulture (desirable)
• Membership of the Professional Gardeners’ Guild and/or RHS (desirable).
• Experience working with podium or roof gardens (desirable).
• PA1/PA6 spraying licence desirable
• Demonstrable experience in garden design, seasonal planting, and display management
• Ability to work independently and manage multiple garden areas
• Strong communication skills to liaise with caretakers, contractors, and residents
• Commitment to maintaining high standards of presentation and horticultural quality
• Driving licence desirable (for travel between sites and materials delivery)

Terms & Benefits

• Full-time, 37.5 hours/week, year-round
• Salary: £42,000–£50,000 per annum (DOE)
• Employer NI and pension contributions included
• Support from caretakers for routine tasks and leave cover
• Tools and equipment provided (including mower, PPE, and training)
• Materials and consumables budgeted annually (£7,000 Year 1 for restoration; £5,000 ongoing)
• Opportunity to lead the design and presentation of a prestigious estate

Why Join Us?

• Take ownership of seven podium gardens across three buildings
• Lead restoration, seasonal planting, and ongoing horticultural improvements
• Work in a supported environment with caretakers and structured KPIs
• Directly influence resident satisfaction and estate presentation
• Enjoy a full-year, design-focused role with meaningful tasks even in winter

Routine Grounds & Garden Maintenance

• Lawns: mowing, feeding, edging (March–November)
• Beds and planters: seasonal planting, mulching, fertilising
• Shrubs and hedges: pruning, shaping, pest/disease management
• Weed control (licensed spraying)
• Litter collection, tidying, watering plans

Design & Improvement

• Ownership of planting schemes and seasonal displays
• Lead restoration of hedges, beds, and planters in Year 1
• Recommend horticultural improvements and sustainable planting
• Maintain high visual standards across the estate

Team & Contractor Coordination

• Supervise caretakers assisting with routine duties and leave cover
• Liaise with external contractors for tree works (>3m), major landscaping, or storm damage

Compliance & Reporting

• Follow COSHH, RAMS, and other health & safety requirements
• Maintain waste transfer documentation for green waste
• Monthly reporting on works, including photographs and resident feedback

Joining our Staffing Provider Solutions business means becoming part of a fast-growing, ambitious company that is reshaping the future of workforce solutions. In just three years, we have seen consistent year-on-year growth, driven by our commitment to innovation, quality, and excellence in service. Our rapid expansion is a testament to the trust we’ve earned in the market, and every new team member plays a vital role in building on this momentum. We pride ourselves on equipping our people with the very best tools in the industry. From cutting-edge recruitment and data platforms to seamless management systems, our market-leading technology empowers employees to work smarter, not harder. Whether you're client-facing or working behind the scenes, you'll benefit from streamlined workflows, real-time insights, and the flexibility to deliver your best, every day. Looking ahead, our vision is bold and exciting. We have strategic plans in place to scale further, explore new markets, and continuously invest in both our people and platforms. For employees, this means real opportunities for personal growth, career progression, and being part of a forward-thinking team that values fresh ideas and collaboration. If you're seeking a dynamic, modern environment where your contribution truly matters, there's no better time to join us.