Be the face of the beautiful environment that is Prospect Place at Cardiff Bayt.

Take charge, inspire and motivate the team to ensure everything on site runs smoothly.  This is a varied role you will need previous management level experience from a property, retail, logistics or leisure background.

If you are a good man manager, people person and can routinely check and raise standards as well as reacting quickly and resonsibly when something goes wrong this job is for you. 
You will need to be a practical person and quick to learn from visiting contractors to understand the functions of equipment on site, maintenance required and be able to read and negotiate contracts. You will be methodical to do your rounds, check equipment and have a cool head to react to emergencies that can happen on site to keep residents safe.

- engage with professional advisers on fire, health and safety issues and keep audit trail of what you implement.
- analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off.

All that said you will have great people and customer skills and a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.  In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The Owners Committee on site will need to like you, trust you, and be led by you on decision making. In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy

You will:

• need previous man management skills, to task, check and raise cleaning standards: including scheduling communal deep cleaning in rotation
• need to carry out daily checks to know that equipment on site is running, the site is safe and to raise Works Orders when not 
• be quick to learn the functions of equipment on site from visiting contractors, as well as what planned maintenance is required 
• manage the budget to achieve value for money and negotiate maintenance contracts 
• track the planned maintenance due and check off maintenance inspection reports and leave no stone unturned to action recommendations to keep residents safe 
• engage with professional advisers on fire, health and safety issues and keep good audit trail 
• analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off All that said you will have a cool head in a crisis, great people and customer skills along with a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

A vacancy has arisen for a Maintenance Manager, based at our central Coventry residential development.  The successful candidate will be integral to providing residents with a friendly, well presented, clean and safe environment to live in.

As the first point of contact for many of our residents, the successful candidate will be able to demonstrate an understanding of customer care and have good communication skills. You should be able to work unsupervised and use your own initiative to solve problems, to manage third parties visiting or working on site and liaise with the on site Lettings team to support apartment maintenance.

Essential Skills:
- Self-motivated and able to work independently;
- Organised and reliable;
- Attention to detail and meticulous high standards;
- Positive attitude and customer service skills;
- Detailed understanding of the tasks involved in keeping standards and safety up within residential apartments and blocks;

Desirable Skills:
- PAT Test qualification (training can be provided)
- Trade qualifications or background
- City & Guilds/NVQs in a building trade or equivalent
- H&S or Regulatory certification relevant to role
- Knowledge of a similar previous role in residential, local authority, healthcare or other customer facing environment

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

As a Junior Development Manager at RISSS, you’ll be the friendly face and primary point of contact for our residents in Croydon. Working alongside our on-site team and in-house management, you’ll help build strong tenant relationships, ensure high levels of satisfaction, and support the efficient running of our residential developments. This is a hands-on role ideal for someone who’s organized, proactive, and passionate about delivering outstanding customer service in a property-management environment.

The Junior Development Manager is the day-to-day ambassador for our residential communities in Croydon. You will build genuine rapport with tenants, anticipate their needs, and coordinate with on-site and in-house teams to ensure every aspect of their living experience runs smoothly. Your proactive communication and problem-solving will foster trust, boost resident satisfaction, and support the overall operational excellence of RISSS’s property portfolio.

• Resident Engagement & Retention

  • Welcome new residents; conduct move-in orientation and handovers.

  • Maintain regular contact via in-person visits, phone, and email to address questions, feedback, and concerns.

  • Organize community events and initiatives to foster positive engagement.

• Service Coordination

  • Liaise with caretakers, cleaners, maintenance engineers and security to resolve resident requests and site issues promptly.

  • Track work orders, escalate urgent repairs, and update residents on progress.

• Lease Administration

  • Support lease-up activities: coordinate viewings, process applications, obtain references, and manage deposit transactions.

  • Maintain accurate tenant records in the property-management system.

• Operational Support

  • Assist with site inspections, health & safety checks, and inventory audits.

  • Generate weekly reports on occupancy, maintenance tickets, and resident satisfaction metrics.

• Reporting & Continuous Improvement

  • Capture feedback and identify trends; collaborate with senior management to refine processes and enhance service delivery.

  • Uphold RISSS’s standards by following SOPs and contributing ideas for placemaking, efficiency, and resident wellbeing.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

The Handyman/Gardener plays a vital role in maintaining the overall appearance, safety, and functionality of the residential block and its surrounding grounds. This is a hands-on role combining a wide range of practical repair and maintenance tasks inside the building with the upkeep and presentation of outdoor communal spaces. The postholder will ensure that both residents and visitors enjoy a clean, safe, and welcoming environment by delivering timely maintenance, proactive gardening, and responsive support when issues arise.

General Maintenance & Repairs:

• Carry out minor repairs and maintenance across the building (e.g., doors, locks, fixtures, fittings, painting, and decorating).

• Perform basic plumbing tasks such as unblocking sinks, replacing washers, and repairing leaks.

• Undertake basic electrical tasks (e.g., changing light bulbs, replacing fuses, resetting breakers).

• Support in reporting major repairs or specialist works to contractors or management.

• Conduct regular inspections of communal areas to identify hazards, defects, or repairs needed.

Grounds & Garden Maintenance:

• Maintain lawns, hedges, borders, and communal planting areas to a tidy and safe condition.

• Carry out seasonal gardening tasks, including planting, pruning, weeding, watering, and leaf clearance.

• Keep external areas free from litter, debris, and trip hazards.

• Monitor and maintain garden tools, equipment, and machinery in safe working condition.

Health & Safety / Compliance:

• Follow site risk assessments and safe systems of work.

• Ensure communal areas, pathways, and access routes are safe (e.g., gritting in icy weather, clearing debris).

• Report and log hazards, incidents, and maintenance requests in line with company procedures.

• Support fire safety compliance, such as keeping escape routes clear and reporting fire safety issues.

Other Duties:

• Liaise courteously with residents, contractors, and management.

• Assist with moving items, setting up for estate events, or occasional deliveries.

• Undertake ad-hoc tasks reasonably required to support the smooth running of the residential block.

Skills, Experience & Attributes

• Proven experience in general maintenance/handyman or groundskeeping/gardening role.

• Practical skills across basic carpentry, plumbing, painting, and decorating.

• Knowledge of garden care, planting, and use of tools and machinery.

• Awareness of health & safety practices and safe use of equipment.

• Good communication skills and ability to deal with residents politely and professionally.

• Self-motivated, reliable, and able to prioritise tasks with minimal supervision.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

• Great people and customer skills
• Good at multi tasking 
• Organised 
• Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm,

Interested? To become part of The Ringley Group's award winning team and make a difference call Kate on 0797 4241638 anytime between 8.30am and 9pm 

Job Description:

• Running of the concierge office under the management of a Relationship Manager
• Reporting of any issues that you become aware of to management (on site and head office) 
• Liaising with contractors to organise small repairs 
• Parcel management 
• Key management 
• Keeping contact details for residents up to date 
• First point of contact for deliveries, contractors and visitors 

The core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy 

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

• Great people and customer skills
• Good at multi tasking 
• Organised 
• Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm,

Based at the concierge desk, the Nighttime Concierge conducts regular patrols, monitors CCTV, manages access control, and responds to emergencies or resident enquiries overnight. The position requires calm decision-making, vigilance, and a focus on security while maintaining service excellence.

• Key Responsibilities

  • Provide a visible presence overnight, reassuring residents and safeguarding the property.

  • Monitor CCTV, control visitor access, and manage overnight security operations.

  • Conduct regular patrols of entrances, communal areas, and key points in the building.

  • Respond promptly to alarms, incidents, and urgent resident enquiries.

  • Record and report all overnight activities, incidents, and handovers for daytime staff.

  • Maintain professionalism and discretion during quiet hours.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly.

Attributes Required:

• Great people and customer skills
• Good at multi tasking 
• Organised 
• Empathetic 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm

Working on an as-needed basis, the Temporary Concierge covers daytime, nighttime, or weekend shifts depending on operational needs. The role involves delivering high-quality customer service, supporting security and building management, and ensuring residents and visitors receive the same consistent standards expected from the full-time concierge team.

• Key Responsibilities

  • Provide professional cover for concierge duties during staff absence, peak periods, or special events.

  • Greet and assist residents, visitors, and contractors courteously.

  • Handle parcel deliveries, resident enquiries, and general reception services.

  • Support site security through patrols, access control, and CCTV monitoring.

  • Respond calmly and effectively to incidents, emergencies, and resident concerns.

  • Maintain accurate handover notes and clear communication with the full-time team.

  • Demonstrate flexibility in adapting to different shifts, tasks, and site-specific procedures.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

The Building Manager is responsible for the efficient and safe day-to-day management of residential apartment blocks. The role ensures that the building is maintained to a high standard, that residents’ needs are addressed promptly, and that statutory compliance and health & safety requirements are met. The Building Manager acts as the key point of contact for residents, contractors, and service providers, supporting the delivery of a secure, clean, and well-maintained environment.

The Building Manager will oversee the general operations of one or more residential apartment blocks, coordinating maintenance, repairs, compliance checks, and service contracts. The role involves monitoring building performance, managing contractors, ensuring adherence to safety standards, and handling resident queries with professionalism. The Building Manager will play a proactive role in maintaining property value, fostering positive resident relations, and ensuring compliance with relevant legislation and internal policies.

Key Responsibilities

1. Building Operations & Maintenance

• Oversee the upkeep, maintenance, and cleanliness of communal areas, plant rooms, and facilities.

• Conduct regular building inspections to identify defects, safety concerns, or maintenance issues.

• Manage reactive repairs and planned maintenance programmes.

• Ensure lift systems, fire alarms, emergency lighting, water systems, and other key building services are regularly tested and maintained.
  
  

2. Health, Safety & Compliance

• Ensure full compliance with statutory health & safety obligations

• Maintain accurate records of inspections, certificates, and compliance logs.

• Implement and monitor risk assessments and safe systems of work.

3. Contractor & Supplier Management

• Liaise with and supervise contractors carrying out works on site.

• Obtain quotes, raise work orders, and ensure works are delivered on time, within budget, and to the required standard.

• Monitor service contracts (cleaning, security, landscaping, waste management, etc.) to ensure quality performance.
  
  

4. Resident Relations & Communication

• Act as the primary point of contact for residents regarding building-related matters.

• Respond promptly and professionally to resident queries, complaints, and service requests.

• Communicate building updates, maintenance works, and emergency procedures effectively.

• Support the management company or residents’ association in addressing concerns.
  
  

5. Financial & Administrative Duties

• Assist in preparing and managing service charge budgets.

• Monitor expenditure against budget and report variances.

• Maintain accurate records, logs, and reports for senior management or freeholders.

• Support insurance inspections, audits, and claims processes.
  
  

6. Emergency Response & Security

• Act as the first point of contact for emergency building issues.

• Implement emergency procedures, ensuring residents’ safety.

• Liaise with emergency services when required.

• Monitor and manage access control, CCTV, and other security systems.
  
  

Skills & Experience

• Proven experience in building management, facilities management, or property services.

• Strong understanding of health & safety regulations and statutory compliance.

• Excellent communication and customer service skills.

• Strong organisational and problem-solving abilities.

• Experience in managing contractors and budgets.

• IT literacy (MS Office, property management systems, compliance software).
  

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

We are looking for a reliable and proactive Part-Time Caretaker / External Cleaner to support the day-to-day upkeep of our large residential or commercial site based in Wimbledon. This role involves general external cleaning, waste control, basic maintenance tasks, and assisting with larger on-site projects alongside the maintenance team.

• Experience in caretaking, cleaning, or facilities maintenance (preferred but not essential)
• A proactive and practical approach to work
• Ability to work independently and as part of a team
• Good physical fitness and willingness to work outdoors in all weather
• Basic understanding of health & safety standards

• Remove and manage bins from designated areas
• Clear and maintain bin stores
• Assist with site-wide waste control and recycling procedures
• Sweep and litter pick communal outdoor areas including walkways, gardens, and open spaces
• Carry out planned external maintenance such as jet washing and seasonal leaf collection
• Support the maintenance team with site-wide projects and general upkeep tasks
• Identify and report any issues or hazards to the Site Manager promptly
• Ensure compliance with site health & safety procedures

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.