Be the face of the beautiful environment that is Prospect Place at Cardiff Bayt.

Take charge, inspire and motivate the team to ensure everything on site runs smoothly.  This is a varied role you will need previous management level experience from a property, retail, logistics or leisure background.

If you are a good man manager, people person and can routinely check and raise standards as well as reacting quickly and resonsibly when something goes wrong this job is for you. 
You will need to be a practical person and quick to learn from visiting contractors to understand the functions of equipment on site, maintenance required and be able to read and negotiate contracts. You will be methodical to do your rounds, check equipment and have a cool head to react to emergencies that can happen on site to keep residents safe.

- engage with professional advisers on fire, health and safety issues and keep audit trail of what you implement.
- analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off.

All that said you will have great people and customer skills and a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.  In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The Owners Committee on site will need to like you, trust you, and be led by you on decision making. In return: you will have the autonomy to manage your people with head office support on all things legal, finance, property help desk, a corporate induction, procedures framework and proptech to drive accountability of the on site team.

The core competencies we seek are:

(1) Commercial focus: audit trail and policy 1st

(2) Leadership: by example: using your persuasive skills to seek out the information you need from others

(3) Finance: understanding budgets, demands and statements

(4) Law: leases and tenancies

(5) Building pathology: repairs & maintenance strategy

You will:

• need previous man management skills, to task, check and raise cleaning standards: including scheduling communal deep cleaning in rotation
• need to carry out daily checks to know that equipment on site is running, the site is safe and to raise Works Orders when not 
• be quick to learn the functions of equipment on site from visiting contractors, as well as what planned maintenance is required 
• manage the budget to achieve value for money and negotiate maintenance contracts 
• track the planned maintenance due and check off maintenance inspection reports and leave no stone unturned to action recommendations to keep residents safe 
• engage with professional advisers on fire, health and safety issues and keep good audit trail 
• analyse spending levels, look for savings, schedule cyclical decorations and recommend the annual budget for Client sign off All that said you will have a cool head in a crisis, great people and customer skills along with a hands on leadership style so that everyone on site knows you and knows that you like after the site based team.

Ringley Wales & West office is a dynamic, innovative and highly regarded block management provider to flats in the Cardiff Bay area and also is host to a specialist legal leasehold team who also use their expertise in the Conveyance of flats and homes throughout Cardiff and the surrounding area. 

The Team is deliberately located in the Bay; we are close to our customers and pride ourselves on the highly personal, credible and responsive service that is increasingly appreciated by circa 1500 flats  and sought after by many more blocks as we continue our drive to be the Bay specialist provider. We place the owner and resident first in our considerations every time. We see people, clear communications and excellent service as our primary objectives. 

We are a great place to work and learn. The senior team is highly experienced and is equally keen to mentor and develop less experienced property and legal professionals. The service enjoys first class supportive tech for clients and clients  enjoy the personal touch and approach of our team as we meet with them in person regularly and raise the standards of services to their homes because we focus on a  5 mile radius of focus. Many competitors focus on corporate emails and scheduled visits which misses some of the key points clearly sought in the management of people’s homes and communal areas. 

If you share our ethos and enthusiasm for service to the residents of Cardiff Bay come and see us !

A vacancy has arisen for a Maintenance Manager, based at our central Coventry residential development.  The successful candidate will be integral to providing residents with a friendly, well presented, clean and safe environment to live in.

As the first point of contact for many of our residents, the successful candidate will be able to demonstrate an understanding of customer care and have good communication skills. You should be able to work unsupervised and use your own initiative to solve problems, to manage third parties visiting or working on site and liaise with the on site Lettings team to support apartment maintenance.

Essential Skills:
- Self-motivated and able to work independently;
- Organised and reliable;
- Attention to detail and meticulous high standards;
- Positive attitude and customer service skills;
- Detailed understanding of the tasks involved in keeping standards and safety up within residential apartments and blocks;

Desirable Skills:
- PAT Test qualification (training can be provided)
- Trade qualifications or background
- City & Guilds/NVQs in a building trade or equivalent
- H&S or Regulatory certification relevant to role
- Knowledge of a similar previous role in residential, local authority, healthcare or other customer facing environment

Grad/Under grad summer jobs London/Greater London

Can you drive?     Are you a team player?            Fancy a summer surveying job, a reference and a new skill? 

The Ringley Group are looking for super bright students who can commit to working at least 8 out of the next 12 weeks.  In return we will train you and get you out and helping to make buildings safer by using our App to inspect fire doors and report faults. You will work in a small team, travel expenses to site will be covered and hotels for the occassional overnight stay.

In this role we are looking for someone who is aware of the built environment and who understands the importance of health and safety, particularly the protection of life and the measures in a building that contribute towards life safety.

As part of a team we will put inspection tech (a simple app) in your hands to carry out inspections, which automatically convert into reports.  You will receive technical and practical training as some customers will be interested to know what you are inspecting and why, so we are looking for personable people.

About us The Ringley Group is an asset, property management and professional services practice that employs about 120 people.  We are a GOLD standard Investor in People.  We are based in Camden Town NW1 which is on the northern line, cross rail, and mainline.

Proactive persons should call Jon on 07770 778 646  or Mary-Anne on 0797 4241636 or James Paul on 07734 682492 between 8am and 8pm.  And, we do not recruit people who are not proactive.

Location:    HQ:  Camden Town    -  this role is roaming and site based

Days:         Monday to Friday (occassional saturday with swapped out days, or overtime)

Wage:         £12/per hour based on an 8 our working day (from arrival to site) £24,960pa pro rata

In this role we are looking for someone who is aware of the built environment and who understands the importance of health and safety, particularly the protection of life and the measures in a building that contribute towards life safety.

As part of a team we will put inspection tech (a simple app) in your hands to carry out inspections, which automatically convert into reports.  You will receive technical and practical training as some customers will be interested to know what you are inspecting and why, so we are looking for personable people.

About us The Ringley Group is an asset, property management and professional services practice that employs about 120 people.  We are a GOLD standard Investor in People.  We are based in Camden Town NW1 which is on the northern line, cross rail, and mainline.

Proactive persons should call Jon on 07770 778 646  or Mary-Anne on 0797 4241636 or James Paul on 07734 682492 between 8am and 8pm.  And, we do not recruit people who are not proactive.

Location:    HQ:  Camden Town    -  this role is roaming and site based

Days:         Monday to Friday (occassional saturday with swapped out days, or overtime)

Wage:         £12/per hour based on an 8 our working day (from arrival to site) £24,960pa pro rata

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

The valuation team at Ringley are dynamic, professional and have an excellent reputation in the professional world. We are looking to build on that and are seeking the grow a tenacious team of Valuers. We understand that all types of people help build a strong team and welcome the opportunity to invite all MRICS surveyors or those on route to formal qualification to get in touch. 

Things to shout about  - Excellent client base, good work life balance, opportunity to earn work led bonuses, ability to manage own diary, events and learning on a regular basis.

As a Junior Development Manager at RISSS, you’ll be the friendly face and primary point of contact for our residents in Croydon. Working alongside our on-site team and in-house management, you’ll help build strong tenant relationships, ensure high levels of satisfaction, and support the efficient running of our residential developments. This is a hands-on role ideal for someone who’s organized, proactive, and passionate about delivering outstanding customer service in a property-management environment.

The Junior Development Manager is the day-to-day ambassador for our residential communities in Croydon. You will build genuine rapport with tenants, anticipate their needs, and coordinate with on-site and in-house teams to ensure every aspect of their living experience runs smoothly. Your proactive communication and problem-solving will foster trust, boost resident satisfaction, and support the overall operational excellence of RISSS’s property portfolio.

• Resident Engagement & Retention

  • Welcome new residents; conduct move-in orientation and handovers.

  • Maintain regular contact via in-person visits, phone, and email to address questions, feedback, and concerns.

  • Organize community events and initiatives to foster positive engagement.

• Service Coordination

  • Liaise with caretakers, cleaners, maintenance engineers and security to resolve resident requests and site issues promptly.

  • Track work orders, escalate urgent repairs, and update residents on progress.

• Lease Administration

  • Support lease-up activities: coordinate viewings, process applications, obtain references, and manage deposit transactions.

  • Maintain accurate tenant records in the property-management system.

• Operational Support

  • Assist with site inspections, health & safety checks, and inventory audits.

  • Generate weekly reports on occupancy, maintenance tickets, and resident satisfaction metrics.

• Reporting & Continuous Improvement

  • Capture feedback and identify trends; collaborate with senior management to refine processes and enhance service delivery.

  • Uphold RISSS’s standards by following SOPs and contributing ideas for placemaking, efficiency, and resident wellbeing.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

The Head Concierge is responsible for overseeing the day-to-day front-of-house operations, supporting and supervising the concierge team, cleaners, and handyman on site. This role requires a proactive leader who can balance customer service excellence with operational management, compliance, and health & safety requirements. While covering concierge duties as necessary, the Head Concierge will primarily work ahead of the on-site team, ensuring smooth service delivery and consistent high standards across the estate.

Head Concierge – Responsible for the smooth running of all front-of-house services across the estate, the Head Concierge oversees and supports the concierge team, cleaners, and handyman on site. The role combines leadership with hands-on involvement, ensuring that residents, visitors, and contractors receive a professional and welcoming service at all times. In addition to supervising daily operations, the Head Concierge maintains compliance with company policies, health & safety standards, and estate procedures. They work proactively to anticipate and resolve issues, uphold high service standards, and coordinate with management to deliver consistent, efficient, and customer-focused operations. While primarily leading and planning ahead of the team, the Head Concierge will also cover concierge duties when needed to ensure seamless service delivery.

Operational Leadership

- Provide visible leadership and support to the concierge team, working alongside them while maintaining a forward-looking management role.
- Manage staff rotas for concierges and cleaners (if taken in house) ensuring adequate cover for all shifts.
- Cover concierge duties during staff sickness, absence, or holiday.
- Supervise the handyman, allocating reactive jobs and monitoring completion of proactive tasks.
- Liaise with Head Office regarding works, contractor visits, and estate operations.

Estate Compliance & Safety

- Complete Building Safety Act (BSA) monthly walks and ensure reports are submitted.
- Maintain and update the on-site Health & Safety folder.
- Manage and issue permits to work for contractors, ensuring compliance with site procedures.
- Undertake statutory and best-practice testing such as:
  • Emergency lighting tests
  • Automatic Opening Vent (AOV) tests
  • Fire alarm tests (either independently or alongside the caretaker).

Customer Service

- Act as a primary point of contact for residents, delivering a professional and approachable service.
- Handle queries, complaints, and issues promptly, escalating to Head Office when required.
- Ensure the concierge team provides consistent five-star service to residents and visitors.

Administration & Reporting

- Monitor and report on building operations, staffing, and service delivery.
- Assist with incident reporting and escalation procedures.
- Ensure clear communication between the estate, residents, contractors, and Head Office.

Person Specification

Essential

- Previous experience as a Head Concierge, Estate Manager, or Senior Concierge within a residential or hospitality setting.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Sound knowledge of health & safety compliance and procedures.
- Ability to multi-task and work proactively in a fast-paced environment.
- IT literacy (Microsoft Office, rota/HR systems, reporting tools).

Desirable

- Experience in managing contractors and permits to work.
- Knowledge of the Building Safety Act compliance requirements.
- Fire safety awareness training (including AOV and fire alarm testing).
- First Aid qualification.

Remuneration & Benefits

- Competitive salary (DOE).
- Standard working hours with flexibility on scheduling.
- Opportunities for professional development and training.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

The Handyman/Gardener plays a vital role in maintaining the overall appearance, safety, and functionality of the residential block and its surrounding grounds. This is a hands-on role combining a wide range of practical repair and maintenance tasks inside the building with the upkeep and presentation of outdoor communal spaces. The postholder will ensure that both residents and visitors enjoy a clean, safe, and welcoming environment by delivering timely maintenance, proactive gardening, and responsive support when issues arise.

General Maintenance & Repairs:

• Carry out minor repairs and maintenance across the building (e.g., doors, locks, fixtures, fittings, painting, and decorating).

• Perform basic plumbing tasks such as unblocking sinks, replacing washers, and repairing leaks.

• Undertake basic electrical tasks (e.g., changing light bulbs, replacing fuses, resetting breakers).

• Support in reporting major repairs or specialist works to contractors or management.

• Conduct regular inspections of communal areas to identify hazards, defects, or repairs needed.

Grounds & Garden Maintenance:

• Maintain lawns, hedges, borders, and communal planting areas to a tidy and safe condition.

• Carry out seasonal gardening tasks, including planting, pruning, weeding, watering, and leaf clearance.

• Keep external areas free from litter, debris, and trip hazards.

• Monitor and maintain garden tools, equipment, and machinery in safe working condition.

Health & Safety / Compliance:

• Follow site risk assessments and safe systems of work.

• Ensure communal areas, pathways, and access routes are safe (e.g., gritting in icy weather, clearing debris).

• Report and log hazards, incidents, and maintenance requests in line with company procedures.

• Support fire safety compliance, such as keeping escape routes clear and reporting fire safety issues.

Other Duties:

• Liaise courteously with residents, contractors, and management.

• Assist with moving items, setting up for estate events, or occasional deliveries.

• Undertake ad-hoc tasks reasonably required to support the smooth running of the residential block.

Skills, Experience & Attributes

• Proven experience in general maintenance/handyman or groundskeeping/gardening role.

• Practical skills across basic carpentry, plumbing, painting, and decorating.

• Knowledge of garden care, planting, and use of tools and machinery.

• Awareness of health & safety practices and safe use of equipment.

• Good communication skills and ability to deal with residents politely and professionally.

• Self-motivated, reliable, and able to prioritise tasks with minimal supervision.