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Careers at Ringley

We recruit people who: are proactive & focus on delivering, do what they say they are going to do. People who want to make a difference, believe their work makes a difference, know how to exceed expectations, enjoy delivering service personally, are self motivated, want to educate & improve themselves.

All London Manchester Cardiff Site Staff & Roaming Roles

Night Concierge

  Full-Time   Driver license required
    Site Staff Solutions   warren house,  WC2A ILF

Development Manager - Leasehold Residential development

  Full-Time   Driver license not required
    Site Staff Solutions   Dartford,  DA1

Maintenance Manager

  0   Driver license not required
    Estates   Coventry,  CV1 3RZ

Letting and leasing negotiator

  Full-Time   Driver license required
    Una Living   Hounslow,  TW3 1HA

Housekeeper (30 Hours)

  Part-Time   Driver license not required
    Estates   Solly Street, Sheffield,  S1 4DE

Housekeeper (40 hours)

  Part-Time   Driver license not required
    Estates   Velocity village, Solly street, Sheffield ,  S1 4DE

Valuation Surveyor

  Full-Time   Driver license required
    Customer Service   Camden,  NW1 8PR

Gardener

  Full-Time   Driver license not required
    Site Staff Solutions   South Kensington,  SW7

Housekeeper SK

  Full-Time   Driver license not required
    Site Staff Solutions   South Kensington,  SW7

Lettings Negotiator

  Full-Time   Driver license required
    Estates   Solly Street Sheffield,  S1 4DE

Part Time Cleaner

  Zero-Hour   Driver license not required
    Housekeeping/Site Cleaners   Dartford area,  DA1

Short term contract CLEANER

  Full-Time   Driver license not required
    Site Staff Solutions   Sheffield,  S1 4DE

Customer Experience Officer (PR & Root Cause Investigations]

  Full-Time   Driver license required
    Estates   Camden Town, London NW1,  NW1 8PR

Housekeeper - Warren House

  Full-Time   Driver license not required
    Site Staff Solutions   Warren House ,  W14 8PU

Porter - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Night Concierge - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Handyperson - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Office Manager - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Maintenance Operative - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Concierge - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Head Porter - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

We are looking for someone who can join our on-site team taking charge, inspiring and motivating others, and working with management to ensure everything on site runs smoothly. We have both day concierge and night concierge roles available.

Attributes Required:

  • Great people and customer skills
  • Good at multi tasking 
  • Organised 
  • Empathetic Job 

Hours: Shift Patterns, 4 days on 4 days off currently 7am - 7pm, however for the right candidates this can be amended to earlier or later shifts i.e. 6- 6, 8 -8

Interested? To become part of The Ringley Group's award winning team and make a difference call Nick on 07773310216 anytime between 8.30am and 9pm

Description:

  • Running of the concierge office under the management of an on site Estate Manager/Operations Manager
  • Reporting of any issues that you become aware of to management (on site and head office) 
  • Working with the on site caretakers to ensure issues reported are looked at and dealt with in a timely manner 
  • Overseeing the booking of the gym and swimming pool facilities 
  • Parcel management 
  • Key management
  •  Keeping contact details for residents up to date
  • Monitoring of the CCTV system
  • First point of contact for deliveries, contractors and visitors 
  • Assisting with on site contractors, raising purchase orders, etc 

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Night Concierge roles at Ringley

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

On Site Development Manager, Full Time, Kent (Dartford)

The Ringley Group is a market leader in block property management - we believe we are set up to do it well, after all we are the most transparent and customer focussed Managing Agent yet. We have a vacancy for a Development Manager based mainly on site to manage the estate to a high level as well as harness community spirit. 

Appropriate attributes would include practicality, proactivity, attention to detail and leadership and being the type of person that others naturally rely on when things need to get done ensuring high standards are set. Someone considered, weighing things up and making sound decisions ensuring that the appropriate processes are adhered to and delivering clear instructions to others.

Focussing all parties on their responsibilities, finding positives and building consensus to make things happen ensuring a commercial focus too with value for money in mind (which means lots of emails and tech enabled audit trails). Put simply: Talent! 

Location: Site: walking distance from Dartford rail station

Head Office: Camden Town Flexibility: Flexible working is built into what we do, we're a family friendly organisation and you get 24 days holiday, Desired, but not essential: IRPM or RICS qualifications, IOSHH

Essential: Clean driving licence

Job Types: Full-time, 

Permanent Salary: 35,000.00-42,000.00 per year

Excited? Well if you are still reading we want to hear from you

When their properties become worth more (compared to their neighbours) it will be because of the vision you set with the Client, budgeted for, arranged and delivered. That said, getting consensus is not always a piece of cake, so your political skills, knowing what things should cost and the ability to demonstrate value for money is important.

All we ask is that you make a difference one leaseholder at a time. After all we are the most transparent and customer focussed Managing Agent yet. Our people co-create our systems which means that ideas get implemented fast! As an organisation our job is to support our Managers, their job is to partner with customers, build trust, and deliver solutions.

You will be responsible for the day-to-day running of 2 sites approximately 800 homes in total, main tasks to include: 

  • Resident Meetings
  • Preparation of newsletters 
  • Ensuring all health & safety items/issues are dealt with efficiently and effectively 
  • Management of in-house staff
  • Managing the budget, PPM and reactive repairs
  • Instructing works (aided by the Head Office Customer Support Team for routine queries)
  • Appointing and overseeing contractors
  • Completion of regular inspections of the developments and appropriate reporting 
  • Management of site staff to ensure small job repairs are allocated and completed appropriately
  • Uphold the lease and Estate policy 
  • Act in collection of arrears (supported by you Head Office Legal Officer)
  • Act on nuisance behaviour and other lease breaches (supported by your Head Office legal Officer)

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

A vacancy has arisen for a Maintenance Manager, based at our central Coventry residential development.  The successful candidate will be integral to providing residents with a friendly, well presented, clean and safe environment to live in.

As the first point of contact for many of our residents, the successful candidate will be able to demonstrate an understanding of customer care and have good communication skills. You should be able to work unsupervised and use your own initiative to solve problems, to manage third parties visiting or working on site and liaise with the on site Lettings team to support apartment maintenance.

Essential Skills:
- Self-motivated and able to work independently;
- Organised and reliable;
- Attention to detail and meticulous high standards;
- Positive attitude and customer service skills;
- Detailed understanding of the tasks involved in keeping standards and safety up within residential apartments and blocks;

Desirable Skills:
- PAT Test qualification (training can be provided)
- Trade qualifications or background
- City & Guilds/NVQs in a building trade or equivalent
- H&S or Regulatory certification relevant to role
- Knowledge of a similar previous role in residential, local authority, healthcare or other customer facing environment

The ideal candidate will be a determined self starter, a natural negotiator, and above all a people person with a 5* Client focus. Standards will always be at the forefront of the mind, whether they are on how the candidate presents themselves, or conducts themselves within their role.

We stand out from the crowd, as our standards and benchmarks are higher. The ideal candidate will work to and beyond these standards, to reinforce the companies reputation, and indeed drive it further. Getting deals done is exciting and varied. It includes lead gen, qualifying applicants, virtual and on-site viewings and closing the deal.

Daily tasks include:

  • Replying to all enquiries, this should be with 48 hours ideally 24
  • Arranging and conducting viewings 
  • Updating enquiries database 
  • Adding listings to property sites 
  • Setting new pricing strategy for vacant / upcoming units & renewals 
  • Inventories check in and check out 
  • Inspections 
  • Resident move in and key hand over 
  • Progression of application & tenancies 

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

Successful candidates will help in a wide range of tasks throughout the property management and Lettings process. The office deals with properties and full buildings throughout the country and is a unique role which offers the chance to build superb experience and excellent career.

  • Maintenance management experience essential
  • Be adaptable in various aspects of residential lettings management
  • Arrange maintenance, viewings and other appointments throughout The UK
  • Work closely with site teams
  • Be a point of contact and support for the BTR clients & residents
  • Register and effectively qualify applicant enquiries in person, over the telephone and email
  • Mainly office based
  • Help with reporting to clients
  • Be very keen on compliance with good knowledge
  • Follow the lettings process through to completion in an efficient manner
  • Keep all systems up to date
  • Learn and use all legislation and company policies
  • Be part of the Ringley family
  • Ideally have min 1 year experience in Lettings / property management
  • Excellent communication skills
  • Ability to work in fast pace world
  • Good with tech
  • Be part of a team
  • UK driving licence and car ( not essential )
  • Team player
  • High emotional intelligence
  • Great energy and positive attitude (essential)

Sales and Lettings Negotiator jobs located at Solly Street Sheffield

What benefits do we offer?

  • In return for your hard work we are offering you a annual salary of up to £27,000 + bonuses
  • We offer amazing benefits such as 23 days holiday rising to 25
  • Industry approved training and qualifications
  • Plus company days, fitness and mental health incentives

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

Due to continued growth, we are looking for enthusiastic Cleaning Operative’s to join our site based team in the Dartford Area.   

The work involves providing general cleaning to communal areas within blocks of flats and residential facilities. Cleaning experience is preferred, but full training will be given to the successful candidate. A positive, friendly attitude and the ability to keep motivated are key qualities for this role. 

The position requires the ability to commute to the Dartford area.  

Monday – Friday (occasional overtime may be required/available for those wishing to top up their income) 

We offer a competitive salary of £23,000 per annum, paid holiday, pension scheme and the opportunity to work in great team within a growing organisation. 

We provide full PPE, uniform and equipment 

Experience 

  • Previous experience in commercial & residential cleaning is preferred but not essential 

  • Basic knowledge of different cleaning techniques and products 

  • Ability to operate basic cleaning equipment 

  • Attention to detail and thoroughness in completing tasks 

  • Time management skills to prioritize and complete assigned duties efficiently 

  • Excellent customer service 

We are looking for an experienced caretaker who can do people, property, logistics and is both practical to find solutions and understand the basics of how a building is built, and, professional to keep good audit trail, raise works orders, supervise on-site trades such as cleaning and gardening to get things done.  The special person we are looking for will go above and beyond and take the initiative to engage with relevant stakeholders such as crime prevention officers, the housing association reps and owners committee because they will understand that building community starts with a sense of ownership and fostering stewardship on the estate.  The right person will have balance of empathy, patience and assertiveness, be able to manage their time and not drop rhe ball.  They will take pride in knowing that the estate is a better place because of them.

 

What you will be doing:
1.  Daily site inspections/walk about using our video inspection app to check there  no health and safety issues and keep the estate safe from public liability claims
2.  Signing in contractors and checking up on what they are doing so you can email updates to residents (as proactivity prevents work)
3.  Signing in gardeners and managing their programme so they are giving the right time and attention to each sector
3.  Monitoring equipment: looking for lights out, warning lights on pumps, fire equipment, and, for example cleaning gate sensors with your hankichief to keep things running well
4.  Progressing common parts insurance claims
5.  Policing nuisance parking and abuse of visitors parking bays, by photographing offenders and using an online app to ticket cars.
6.  Arranging quotations for repairs and renewals
7.  Authorising invoices for works done
8.  Actioning items from fire risk assessments 
9.  Attending Client and stakeholder meetings and preparing newsletters to update residents
10.  Checking people in and out of the community hub.

11.  Completing emergancy light tests and AOV's.
12.  Testing the water in the water fountain.

The best property people are good listeners, organised, practical, list makers and compulsive doers.   Day to day you'll be checking, supervising and organising things, looking our for nuisance always with an eye on keeping things looking nice so that Drayton Garden Village is a destination and place wherrle people are proud to live.

What we expect:

So long as you are outcome oriented and say what you can do and do what you say then you will be able to make a difference and get raving fans. You will get full HQ support for backup, training, policies and procedures. Transferable skills: Previous successful applicants have come from a variety of backgrounds including logistics, facilities management, housing, hotel management, lettings management.

Your commercial focus and decision making experience must meet at least 3 out of the 5 core competencies below:

(1) customer leadership (ability to meet people/write up decisions)

(2) value for money (when arranging quotes/works)

(3) contracts/works specifications (to instruct people to do what is needed)

(4) practical building know how (roof, pipework, leaks)

(5) detective skills (research & audit trail)

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and aim to protect and enhance asset value through a range of operational management strategies.  We are proud to be tenure blind and that our work enables Clients to pay people's pensions and invest in finding a cure for cancer.

The teams within our group cover:  Finding Land, Valuations, Building Engineering, Lettings Management, Service Charge Management, Facilities Management, Asset Management and we have a Solicitors practice and our own PropTech Teams and products too.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

An opportunity to work in the nucleus of our property team alongside those supporting new business, tenders, market insights, growth, new tech and projects, training teams and managing workflow and planning resource to ensure all our Service Level Agreements (SLAs) are adhered to.  And, where we are not meeting our SLAs or matters are raised in internal audit you will lead in making changes to processes, people (training) and systems in the interests of continuous improvement so we get stronger.

It takes a team to earn and maintain near 5* review ratings on Google and TrustPilot, it takes leadership to sense when colleagues need help and direction.  We are growing.  Making light work of resolution and a desire to improve every part of what we do, the customer journey and systems is in our DNA.   

Who you will work with

You will work in the nucleus of our property team alongside those supporting new business, tenders, market insights, growth, new tech and projects, training teams and managing workflow and planning resource to ensure all our Service Level Agreements (SLAs) are adhered to.  And, where we are not meeting our SLAs or matters are raised in internal audit you will lead in making changes to processes, people (training) and systems in the interests of continuous improvement so we get stronger.

The ideal candidate

Ideally, we are looking for someone with a background in a highly regulated sector: banking, law, insurance, property. Someone who knows that decisions are governed by contract, policy and sticking to the process is key.

Attributes you will have:  the ability to

- see opportunities to share good news

- write eloquently and in an engaging style

- use data to fact find

- create a log of events

- benchmark events to the lease and contract clauses

- show empathy and listen to all perspectives 

- be resolution focused and be able to bring people on a journey through the steps to resolution

- be the type who exemplifies constant contact in every way

- be smart with tech to create & formulate html news yourself snd through your team

- be numerate, to read budgets, calculate apportionments and understand reserves planning

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

We are looking for a meticulous individual with high personal standards of cleanliness that can keep the communal areas of a residential building clean, shining, safe, welcoming and inviting on a daily basis.

Due to continued growth, we are looking for an enthusiastic Cleaning Operative to join our team and help provide excellent communal cleaning services on our Site in the Earls Court area.  

The work involves providing general cleaning to communal areas within blocks of flats and residential facilities.

Cleaning experience is preferred, but full training will be given to the successful candidate. A positive, friendly attitude and the ability to keep motivated are key qualities for this role.

-       Excellent organisation and housekeeping skills

-       Ability to perform under pressure

-       Excellent interpersonal and customer service skills

-       Effective time management

-       Ability to follow processes and procedures

-       Keen eye for detail

-       Awareness of Health and Safety procedures including COSHH

- Cleaning duties in the communal areas including bin stores 
- Restocking cleaning supplies
- Using in-house app to record completed tasks and report issues
- Use initiative to highlight any additional cleaning service requirements

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.


RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  


We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.


We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

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Maintenance Manager

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Letting and leasing negotiator

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Housekeeper (30 Hours)

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Housekeeper (40 hours)

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Gardener

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Housekeeper SK

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    Site Staff Solutions   South Kensington,  SW7

Lettings Negotiator

  Full-Time   Driver license required
    Estates   Solly Street Sheffield,  S1 4DE

Part Time Cleaner

  Zero-Hour   Driver license not required
    Housekeeping/Site Cleaners   Dartford area,  DA1

Short term contract CLEANER

  Full-Time   Driver license not required
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Customer Experience Officer (PR & Root Cause Investigations]

  Full-Time   Driver license required
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Housekeeper - Warren House

  Full-Time   Driver license not required
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Porter - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Night Concierge - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Handyperson - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Office Manager - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Maintenance Operative - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Concierge - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

Head Porter - GMV

  Full-Time   Driver license not required
    Site Staff Solutions   GMV ,  SE10 0BZ

We support professional qualifications

We believe in personal development, so much so that our people get guaranteed pay awards for achieving certain qualifications. Most job roles have between 3 and 5 grades with clear career progression milestones to benchmark, experience, qualifications and accountability.