Junior Development Manager

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As a Junior Development Manager at RISSS, you’ll be the friendly face and primary point of contact for our residents in Croydon. Working alongside our on-site team and in-house management, you’ll help build strong tenant relationships, ensure high levels of satisfaction, and support the efficient running of our residential developments. This is a hands-on role ideal for someone who’s organized, proactive, and passionate about delivering outstanding customer service in a property-management environment.

Junior Development Manager role overview - what does a Junior Development Manager do?

The Junior Development Manager is the day-to-day ambassador for our residential communities in Croydon. You will build genuine rapport with tenants, anticipate their needs, and coordinate with on-site and in-house teams to ensure every aspect of their living experience runs smoothly. Your proactive communication and problem-solving will foster trust, boost resident satisfaction, and support the overall operational excellence of RISSS’s property portfolio.

What do I need to do to become an Junior Development Manager - candidate requirements

• Resident Engagement & Retention

  • Welcome new residents; conduct move-in orientation and handovers.

  • Maintain regular contact via in-person visits, phone, and email to address questions, feedback, and concerns.

  • Organize community events and initiatives to foster positive engagement.

• Service Coordination

  • Liaise with caretakers, cleaners, maintenance engineers and security to resolve resident requests and site issues promptly.

  • Track work orders, escalate urgent repairs, and update residents on progress.

• Lease Administration

  • Support lease-up activities: coordinate viewings, process applications, obtain references, and manage deposit transactions.

  • Maintain accurate tenant records in the property-management system.

• Operational Support

  • Assist with site inspections, health & safety checks, and inventory audits.

  • Generate weekly reports on occupancy, maintenance tickets, and resident satisfaction metrics.

• Reporting & Continuous Improvement

  • Capture feedback and identify trends; collaborate with senior management to refine processes and enhance service delivery.

  • Uphold RISSS’s standards by following SOPs and contributing ideas for placemaking, efficiency, and resident wellbeing.

What are the skills and experience you need to be a Junior Development Manager

Salary Range for our Junior Development Manager located in Croydon

Junior Development Manager roles within the Site Staff Solutions at RISSS

Are you an agile and adaptable individual, highly skilled in people skills and customer focused?  If so, we want to hear from you.

RISSS is a dynamic and innovative people led business.  We believe that the most valuable asset of any business is its people, and look to help you on your journey of personal development through symbiotic development with us.  

We use cutting edge tech, and innovative platforms, to deliver the highest standards to our clients.  If they are happy we are happy, and so work with the best people, helping you develop on your career path, through mutual learning and raising standards.

We utilise technology to report to clients in real time, and deliver the best gold plated service as a provider of roles within the property industry.  Whether it is concierge, housekeepers, estate operatives, building managers, we help you deliver the very best standards to our clients, and reward those highly motivated self starters that can deliver the optimum service that we believe our clients deserve.

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