Ringley is a silver standard Investor in People and national training award winner we have set out the learning blocks to grow professionals. Applicants will need a full driving licence as we expect our Property Managers to build a relationship with our Clients via regular site visits. 

Salary: based on experience (bonus & profit share)

Job Type: Full-time,

Permanent Salary: £25,000 to £29,500/year

HOW TO APPLY:

Proactive people should phone Mary-anne Bowring on 0207 428 1976 or 0797 4241636 (anytime)

Ringley Chartered Surveyors is an equal opportunities employer: Ringley House, 1 Castle Road, London NW1 8PR

Preparing for your interview: The core competencies we will be seeking includes (1) commercial focus, detective skills (research & audit trail) (2) leadership: man management, customer leadership (3) finance : budgeting, accounts presentation (4) law : leases, RTM, enfranchisement (5) building pathology : repairs, cost:value, strategy 

QUESTIONS

Do you have a clean driving license? 

Can you set a budget for the insurance, cleaning, etc...? 

And manage spending? 

Do you have 4+ years in a decision-making role? 

Can you ask the right questions to diagnose where a leak might be coming from? 

Are you comfortable reading contracts and leases?

MORE ABOUT RINGLEY

Ringley is a multi-award winning multi-practice property team based in Camden Town, Manchester, and Cardiff Bay comprising Chartered Surveyors, Engineers, Solicitors, Valuers, PropTech, Lettings, Block Management, and Final Accounts and staff on-site throughout the UK. Ringley’s success would be impossible without our passionately committed team. We expect 5-star service and to achieve this look after our people.

Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in newly built homes, owners who have bought their freehold, and those in the private rented sector.

All our teams whether they are Relationship Managers, Property Managers, Legal Officers or Chartered Accountants have to be creative problem solvers to deliver solutions to those who come to us for advice.

In property, it is all about helping owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease and day-to-day what is theirs to repair and what will be covered by the service charge... At Ringley, each Leasehold Block Portfolio Manager is supported by their own Legal Officer and Final Accounts Officer and is supported by our Treasury and Customer Support Teams.

Right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us, this meant respect, listening, and learning. We later wrote these up as our core values and in 2010, we introduced a 'money back guarantee'.

A Junior Relationship Manager is a boundary-spanning role, supported by a Legal Officer, our Inbound, Outbound, and Finance Helpdesk Teams you will be the face that homeowners look to so they can understand their building accounts, trace repairs, plan for decorations, buy the freehold, extend their lease and day-to-day management. 

Required Skills:

-  4+ years in a decision-making role

- Real customer leadership skills

- An aptitude for numbers

- A logical, practical approach

- Educated to at A level or degree standard

Responsibilities

What You’ll Be Doing Day To Day

- Thinking about your portfolio, the contractors that work on it, the equipment to be looked after, the insurance you will need to have in place, the housekeeping standards to maintain, and a strategy for cyclical works.

- Meeting with Clients to advise them what should happen when (compliance & planned maintenance) and help them make decisions,

- Meeting Contractors on site to negotiate contracts, check work done, and arrange quotes.

- Auctioning issues from site reports, meetings, and defects reported

- Considering planned preventive maintenance from a building pathology view as well as what the lease allows, checking statutory consultation requirements and funds available.

- Managing building risks: Insurance, Asbestos, Fire, Health & Safety, Water Chlorination, Plant, Flues etc…

- Keeping an eye on cash flow, reviewing arrears and payments due, and instructing your Legal Officer to get the money in.

- Preparing annual budgets for Client sign-off.

Ideal candidates

Suitable transferable skills might have been gained in these roles:

Account manager, customer service supervisor, housing officer, lettings manager, property manager, insurance handler, building manager, banker, asset manager, and facilities manager. Suitable experience must be in a customer-facing role and you will need to demonstrate that your experience involves customer decision-making and a commercial focus.

HOW TO APPLY:

Proactive people should phone Mary-Anne Bowring on 0207 428 1976 or 0797 4241636 (anytime) and we only recruit proactive people

Ringley Chartered Surveyors is an equal opportunities employer: Ringley House, 1 Castle Road, London NW1 8PR     

The Estate Management Team is at the heart of the Ringley Group, with every department closely connected to its work. Much of the organisation’s income stems directly from management activities, including site staff and cleaning contracts, legal services, insurance valuations, major works, building safety, and service charge accounts.

Ringley stands out from other property management companies through complete transparency with leaseholders and by offering all essential property services under one roof. Estate management not only supports the wider Group but also strengthens the case for consolidating services with us.

While not always glamorous, estate management often involves sensitive and personal matters. A supportive, collaborative office culture is essential to keep the team motivated, valued, and performing at its best.

The Ringley Group sets the benchmark for client-focused property services. We support people and businesses across all living and commercial environments, from leaseholders and tenants to freehold owners and commercial property stakeholders. Our teams are expert problem solvers, protecting and growing asset value through strategic asset and property management, commercial property advisory, and innovative PropTech solutions.  Our work not only adds value to Client’s portfolios but also supports charities and funds pension payments too.

Our expertise spans Finding Land, Valuations, Building Engineering, Lettings and Facilities Management, Service Charge and Asset Management, Commercial Property, Solicitors’ services, and PropTech products. We deliver “good advice, great service, by brilliant people… every time.”

Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)

ARE YOU a good detective, a great administrator, practical, decisive, financially savvy?

DO YOU like property, like people and have the tenacity to get things done? 

CAN YOU read contracts, make decisions and manage and track multiple things?

If you got THREE Yesses, then we think you’d be a great Property Manager - Then we think you’d be a great Property Manager.

The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.

The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers. By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.

The Role
The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.   
The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers.    By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.  We recruit transferable skills:  previous successful applicants have come from a variety of backgrounds including banking, teaching, hotel management, lettings, estate agency.

Interested? Proactive people should call Mary-anne Bowring on 0797 424 1636 (anytime) And, you can apply apply by clicking the button below:

Proactive people should phone Mary-anne Bowring on 0207 428 1976 or 0797 4241636 (anytime) OR CV’s to email below
 

What does a Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks) do?

The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.   
The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers.  

 By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.
We recruit transferable skills:  previous successful applicants have come from a variety of backgrounds including banking, teaching, hotel management, lettings, estate agency.

A Property/Portfolio Manager is a boundary-spanning role, supported by a Legal Officer, our Inbound, Outbound and Finance Helpdesk Teams you will be the face that homeowners look to so they can understand their building accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.

We recruit people who: are proactive & focus on delivering, do what they say they are going to do, want to make a difference, believe their work makes a difference, know how to exceed expectations, enjoy delivering service personally, are self motivated, want to educate & improve themselves.

Generate recommendation and add on’s Key Responsibilities/Tasks

• Provide solutions to those coming to Ringley for advice.

• Share knowledge and support the learning of other team members. 

• During your first Ringley year to build up a portfolio to hit margins to enable you to take part in profit share thereafter.

• Keep Clients assets adequately and competitively insured:

• Meet/exceed Ringley’s Service Level Agreement insofar as they relates to your role: Site Visits & Meetings and Accounts being the main items

• Benchmark repairs against (a) the lease (b) insurance (c) Section 20 limits (d) the budget (e) reserves.

• Signpost owners who need to make insurance claims

• Raise Works Orders to the right cost centre: budget, reserves, owner recharges and insurance. Authorise expenditure, getting the Vat rate right on utilities and checking insurance claims proceeds are received before paying out

• Manage building risks: Asbestos, Fire, Health & Safety, Water Chlorination, Plant, Flues etc….. advising clients of statutory and lease requirements where necessary and keep abreast of changing legislation • Instruct your Ringley Legal Officer to deliver success on : Arrears, disputes, sales packs, resolutions etc….

• Instruct and manage 3rd parties work on site checking with Clients, or contractors job sheets, photos, site visits or inspecting as necessary to achieve results

• Monitor and improve margins on your portfolio

• Carry out a strategic review your portfolio (at least quarterly) covering the following topics: Cash flow, Budget: Variance, long term/large arrears, deficits/surpluses

• Prepare service charge budgets in good time meeting and agreeing these with Clients and creating a strategic 10 year plan

• Contribute to overall company wide quality improvements. Working to achieve great audit trail of the work you do.

The core competencies we seek are: (1) Commercial focus: audit trail and policy 1st (2) Leadership: by example: using your persuasive skills to seek out the information you need from others (3) Finance: understanding budgets, demands and statements (4) Law: leases and tenancies (5) Building pathology: repairs & maintenance strategy 

What are the roles of a Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)?

Essential Skills and Experience
The ideal applicant will bring the following to the role:
•    5+ years in a decision making role
•    experience of Client meetings and presentations
•    someone who knows what things cost
•    problem solving skills
•    good numeracy and administrative skills 
•    a full driving licence

What is the candidate specification for a Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)?

Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks) jobs located at London

Salary Scale          Manager  £31-42K   with bonus & profit share
Junior Manager    £25-28K
Job type               Permanent RICS career position
Grade                   Prime Portfolio (high net worth Clients)
Reports to            Team Leader
Responsible for    Developing & delivering Client strategy and asset management

Working as Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks) at Ringley Limited

You will be responsible for a profitable portfolio and to put in place a long term strategy for each building, to budget, plan reserves and manage risks.

Clients will need you to research and present solutions, to price works and they will rely on your leadership to plan building works and advise on building policy. This means reading leases and contracts, being able to understand expenditure reports and financial trends.

You’ll be need to be very organised, good at multi-tasking and able to ask questions to find a way forward on a wide range of issues.

The Estate Management Team is at the heart of the Ringley Group, with every department closely connected to its work. Much of the organisation’s income stems directly from management activities, including site staff and cleaning contracts, legal services, insurance valuations, major works, building safety, and service charge accounts.

Ringley stands out from other property management companies through complete transparency with leaseholders and by offering all essential property services under one roof. Estate management not only supports the wider Group but also strengthens the case for consolidating services with us.

While not always glamorous, estate management often involves sensitive and personal matters. A supportive, collaborative office culture is essential to keep the team motivated, valued, and performing at its best.

The Ringley Group sets the benchmark for client-focused property services. We support people and businesses across all living and commercial environments, from leaseholders and tenants to freehold owners and commercial property stakeholders. Our teams are expert problem solvers, protecting and growing asset value through strategic asset and property management, commercial property advisory, and innovative PropTech solutions.  Our work not only adds value to Client’s portfolios but also supports charities and funds pension payments too.

Our expertise spans Finding Land, Valuations, Building Engineering, Lettings and Facilities Management, Service Charge and Asset Management, Commercial Property, Solicitors’ services, and PropTech products. We deliver “good advice, great service, by brilliant people… every time.”

FULL STACK RUBY/RAILS DEVELOPER    Property Company     Off-shore role

A role creating a cutting edge bespoke Proptech applications using open source technologies. We use RoR, MySQL, Passenger, Amazon S3 and google.

Ringley is a leader in the property industry and hosts a range of e-commerce applications, now we are preparing for growth:  this means ‘lean processes’, job re-design and capturing and analysing data in the natural course of business from users, suppliers and Clients and connecting cloud Apps through API technology.   Ringley comprises 5 businesses spanning law, valuation, survey, property management, estate agency and final accounts.  It is only with Ringley’s awesome Techn team that Ringley’s game-changing innovation is possible.  At Ringley it is not a pure tech environment, our 80 staff are users within the business and our tech is now being reinvented to deliver SaaS to the business world at large.  We have a unique opportunity to understand our users and impress them by increasing efficiency, reducing training times and delivering instant reporting with rich user experiences whilst working in an Agile environment.

Our IT Team has a ‘start up’ feel, we support the MD, Ringley’s creator.  There’s loads of room for development as well as sharing ideas.   We'll expect you to have a solid understanding of Ruby on Rails and/or Ruby development, CI, TDD and OO development and design patterns.

Essential:

Good commercial Ruby on Rails development experience, Javascript (AngularJS / JQuery / Prototype), MySQL, RESTFUL APIs, TDD, HTML5, CSS3, GIT version control, AWS (EC2, S3, Route 53), Linux (Passenger, Apache), Experience with Spring, Scrum and/or similar processes and methods, Excellent organisation skills in a deadline driven environment, Strong team player skills, A can-do attitude and a willingness to learn the legal complexities of the property world is necessary.

We need you to write clean, maintainable code using the best engineering practices in the industry today (unit testing, source control, continuous integration, automation, design patterns...) so that together we design robust, scalable and secure systems.   We’ll expect you to be quick to dive into existing code and eager to learn.

Experience with the below is essential:

• Ruby on Rails

• Javascript (ReactJS, AngularJS / JQuery / Prototype)

• MySQL

• REST APIs

• TDD

• HTML5 

• CSS3

• GIT version control

• AWS (EC2, S3, Route 53)

• Linux (Passenger, Apache)

RUBY/RAILS = Database and backend functionality CSS., HTML = design along with experience of Native Apps and responsive websites.

You will be expert at:

• version control systems, specifically Git
• sprint, scrum and agile programming approaches 
• writing tests and test-driven-development 
• integrating applications with cloud-infrastructure (AWS, Google Cloud Platform) 
• MySQL, SQL Server, PostgreSQL, MongoDb - developing APIs 

When applying for this role to help us with our preliminary selection please can you rate which of the following you are familiar with and your level, please in the Cover Letter page indicate your experience level in the following areas:

LINUX, = server language [ beginner ] [ intermediate ] [ expert ]

MSQKL = database structure [ beginner ] [ intermediate ] [ expert ]

REACT = [ beginner ] [ intermediate ] [ expert ]

RUBY/RAILS = [ beginner ] [ intermediate ] [ expert ]

CSS., HTML = [ beginner ] [ intermediate ] [ expert ]

Native Apps = [ beginner ] [ intermediate ] [ expert ]

Responsive websites = [ beginner ] [ intermediate ] [ expert ]

What you’ll do: 

• code projects spanning:  lifestyle, operations and workflow, customer self service
• attend scrum calls to raise and resolve queries on requirements 
• provide time estimations for features, functions and snags
• review code of others to avoid bugs 
• keep abreast of best practices, tools, technologies 
• take end-to-end ownership of projects 
• distill product requirements into technical recommendations 

You will need the ability to work independently which means 5+ years senior experience and the ability to thrive in a challenging, fast-paced, and highly-collaborative work environment where attention to detail and proven ability to troubleshoot complex issues in production are required.