Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)

ARE YOU a good detective, a great administrator, practical, decisive, financially savvy?

DO YOU like property, like people and have the tenacity to get things done? 

CAN YOU read contracts, make decisions and manage and track multiple things?

If you got THREE Yesses, then we think you’d be a great Property Manager - Then we think you’d be a great Property Manager.

The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.

The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers. By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.

The Role
The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.   
The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers.    By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.  We recruit transferable skills:  previous successful applicants have come from a variety of backgrounds including banking, teaching, hotel management, lettings, estate agency.

Interested? Proactive people should call Mary-anne Bowring on 0797 424 1636 (anytime) And, you can apply apply by clicking the button below:

Proactive people should phone Mary-anne Bowring on 0207 428 1976 or 0797 4241636 (anytime) OR CV’s to email below
 

What does a Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks) do?

The role of Blocks Portfolio Manager is strategic and varied. Responsible for a profitable property portfolio you'll manage risk, advise on policy and help Clients make decisions.   
The best Managers are good listeners, organised, very practical, detailed note takers and compulsive doers.  

 By proactively focusing on outcomes and simply doing what you say you are going to do you'll find it easy to make a difference and improve life for those who live in communal environments. We are looking for Manager's who are confident at dealing with high net worth Clients and capable of ‘turnaround change'.
We recruit transferable skills:  previous successful applicants have come from a variety of backgrounds including banking, teaching, hotel management, lettings, estate agency.

A Property/Portfolio Manager is a boundary-spanning role, supported by a Legal Officer, our Inbound, Outbound and Finance Helpdesk Teams you will be the face that homeowners look to so they can understand their building accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.

We recruit people who: are proactive & focus on delivering, do what they say they are going to do, want to make a difference, believe their work makes a difference, know how to exceed expectations, enjoy delivering service personally, are self motivated, want to educate & improve themselves.

Generate recommendation and add on’s Key Responsibilities/Tasks

• Provide solutions to those coming to Ringley for advice.

• Share knowledge and support the learning of other team members. 

• During your first Ringley year to build up a portfolio to hit margins to enable you to take part in profit share thereafter.

• Keep Clients assets adequately and competitively insured:

• Meet/exceed Ringley’s Service Level Agreement insofar as they relates to your role: Site Visits & Meetings and Accounts being the main items

• Benchmark repairs against (a) the lease (b) insurance (c) Section 20 limits (d) the budget (e) reserves.

• Signpost owners who need to make insurance claims

• Raise Works Orders to the right cost centre: budget, reserves, owner recharges and insurance. Authorise expenditure, getting the Vat rate right on utilities and checking insurance claims proceeds are received before paying out

• Manage building risks: Asbestos, Fire, Health & Safety, Water Chlorination, Plant, Flues etc….. advising clients of statutory and lease requirements where necessary and keep abreast of changing legislation • Instruct your Ringley Legal Officer to deliver success on : Arrears, disputes, sales packs, resolutions etc….

• Instruct and manage 3rd parties work on site checking with Clients, or contractors job sheets, photos, site visits or inspecting as necessary to achieve results

• Monitor and improve margins on your portfolio

• Carry out a strategic review your portfolio (at least quarterly) covering the following topics: Cash flow, Budget: Variance, long term/large arrears, deficits/surpluses

• Prepare service charge budgets in good time meeting and agreeing these with Clients and creating a strategic 10 year plan

• Contribute to overall company wide quality improvements. Working to achieve great audit trail of the work you do.

The core competencies we seek are: (1) Commercial focus: audit trail and policy 1st (2) Leadership: by example: using your persuasive skills to seek out the information you need from others (3) Finance: understanding budgets, demands and statements (4) Law: leases and tenancies (5) Building pathology: repairs & maintenance strategy 

What are the roles of a Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)?

Essential Skills and Experience
The ideal applicant will bring the following to the role:
•    5+ years in a decision making role
•    experience of Client meetings and presentations
•    someone who knows what things cost
•    problem solving skills
•    good numeracy and administrative skills 
•    a full driving licence

What is the candidate specification for a Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks)?

Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks) jobs located at London

Salary Scale          Manager  £31-42K   with bonus & profit share
Junior Manager    £25-28K
Job type               Permanent RICS career position
Grade                   Prime Portfolio (high net worth Clients)
Reports to            Team Leader
Responsible for    Developing & delivering Client strategy and asset management

Working as Relationship/Account Manager (Property Manager - Portfolio of Leasehold Blocks) at Ringley Limited

You will be responsible for a profitable portfolio and to put in place a long term strategy for each building, to budget, plan reserves and manage risks.

Clients will need you to research and present solutions, to price works and they will rely on your leadership to plan building works and advise on building policy. This means reading leases and contracts, being able to understand expenditure reports and financial trends.

You’ll be need to be very organised, good at multi-tasking and able to ask questions to find a way forward on a wide range of issues.

The Ringley Group's customer focus sets a benchmark in the industry.  We support people who live in communal environments: leaseholders in new build homes, owners who have bought their freehold and those who rent.   All our property people are creative problem solvers and help owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease as well as day-to-day management.  The role will also get you networking with our Legal and Final Accounts Officers.

As an award-winning property specialist 5* company The Ringley Group has gained a reputation as an employer that rewards hard work and develops talent.  Described by one client as being ‘like the cavalry coming over the hill’, The Ringley Group does exactly what it says in its mission statement: We strive to offer:  ‘good advice, great service by brilliant people, every time’.

We put these words into practice by investing in the continuing professional development of our people.  We love to celebrating what we achieve as individuals and as a team.  In fact, we have filled our mantelpiece with accolades including a World Skills national training award, Property Week and Times property management awards, awards for corporate social responsibility, and have been singled out as Employer of the Year at the Camden and Islington Business Awards.

Our history:   Established in 1997, the name Ringley was an anagram of our founder’s names. Our logo is a hybrid of the former RICS lion and the homa bird; which brought with it a deeper meaning that just seemed to fit.  The Homa bird – the Persian symbol of fame and fortune which dates back some 2,500 years.  The mythical story is that whosoever alights will have fame and fortune. The homa bird combines the body of a lion, mane of a horse, eye of an eagle and ear of a deer; these represent courage, strength, vision and listening.

Empathy, emotional intelligence are key requirements and right from the start we have always looked to recruit people who we could imagine giving up their time to visit granny. To us this meant respect, listening and learning. 

The 1993 Act was pivotal. We saw a future where Leaseholders could expect service, not just transactions. We wanted to be 'reassuringly better' and transparent in all our dealings. By 2003 it seemed natural to write up '100 percent transparency, just ask' as our brand promise.   In 2010 we introduced a 'money back guarantee'.

By 2010 we had achieved our initial mission was 'to become a one stop property shop’ with each of the specialist teams in the group established.   We then re-wrote our vision as 'good advice, great service, by brilliant people.... Every time', and in short our mission is simply 'to generate recommendations' reminders of this stand proud in our offices today – and we pay out all the superstars who get recommendations, introduce work etc….

FULL STACK RUBY/RAILS DEVELOPER    Property Company     Off-shore role

A role creating a cutting edge bespoke Proptech applications using open source technologies. We use RoR, MySQL, Passenger, Amazon S3 and google.

Ringley is a leader in the property industry and hosts a range of e-commerce applications, now we are preparing for growth:  this means ‘lean processes’, job re-design and capturing and analysing data in the natural course of business from users, suppliers and Clients and connecting cloud Apps through API technology.   Ringley comprises 5 businesses spanning law, valuation, survey, property management, estate agency and final accounts.  It is only with Ringley’s awesome Techn team that Ringley’s game-changing innovation is possible.  At Ringley it is not a pure tech environment, our 80 staff are users within the business and our tech is now being reinvented to deliver SaaS to the business world at large.  We have a unique opportunity to understand our users and impress them by increasing efficiency, reducing training times and delivering instant reporting with rich user experiences whilst working in an Agile environment.

Our IT Team has a ‘start up’ feel, we support the MD, Ringley’s creator.  There’s loads of room for development as well as sharing ideas.   We'll expect you to have a solid understanding of Ruby on Rails and/or Ruby development, CI, TDD and OO development and design patterns.

Essential:

Good commercial Ruby on Rails development experience, Javascript (AngularJS / JQuery / Prototype), MySQL, RESTFUL APIs, TDD, HTML5, CSS3, GIT version control, AWS (EC2, S3, Route 53), Linux (Passenger, Apache), Experience with Spring, Scrum and/or similar processes and methods, Excellent organisation skills in a deadline driven environment, Strong team player skills, A can-do attitude and a willingness to learn the legal complexities of the property world is necessary.

We need you to write clean, maintainable code using the best engineering practices in the industry today (unit testing, source control, continuous integration, automation, design patterns...) so that together we design robust, scalable and secure systems.   We’ll expect you to be quick to dive into existing code and eager to learn.

Experience with the below is essential:

• Ruby on Rails

• Javascript (ReactJS, AngularJS / JQuery / Prototype)

• MySQL

• REST APIs

• TDD

• HTML5 

• CSS3

• GIT version control

• AWS (EC2, S3, Route 53)

• Linux (Passenger, Apache)

RUBY/RAILS = Database and backend functionality CSS., HTML = design along with experience of Native Apps and responsive websites.

You will be expert at:

• version control systems, specifically Git
• sprint, scrum and agile programming approaches 
• writing tests and test-driven-development 
• integrating applications with cloud-infrastructure (AWS, Google Cloud Platform) 
• MySQL, SQL Server, PostgreSQL, MongoDb - developing APIs 

When applying for this role to help us with our preliminary selection please can you rate which of the following you are familiar with and your level, please in the Cover Letter page indicate your experience level in the following areas:

LINUX, = server language [ beginner ] [ intermediate ] [ expert ]

MSQKL = database structure [ beginner ] [ intermediate ] [ expert ]

REACT = [ beginner ] [ intermediate ] [ expert ]

RUBY/RAILS = [ beginner ] [ intermediate ] [ expert ]

CSS., HTML = [ beginner ] [ intermediate ] [ expert ]

Native Apps = [ beginner ] [ intermediate ] [ expert ]

Responsive websites = [ beginner ] [ intermediate ] [ expert ]

What you’ll do: 

• code projects spanning:  lifestyle, operations and workflow, customer self service
• attend scrum calls to raise and resolve queries on requirements 
• provide time estimations for features, functions and snags
• review code of others to avoid bugs 
• keep abreast of best practices, tools, technologies 
• take end-to-end ownership of projects 
• distill product requirements into technical recommendations 

You will need the ability to work independently which means 5+ years senior experience and the ability to thrive in a challenging, fast-paced, and highly-collaborative work environment where attention to detail and proven ability to troubleshoot complex issues in production are required.

Team Bookkings Administrator Camden Town NW1

We are looking for a front of house person with a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.

Suitability: 

We’re looking for someone who is:
* Confident, professional, and personable
* Highly organised with strong attention to detail
* Experienced in valuations, property, or appointment-based roles (preferred, not essential)
* Comfortable adapting to changing schedules and priorities

Holidays: 28 days annual leave (including bank holidays) + family days entitlement

Location: Camden Town, NW1 38.15 hours per week, some flexible working

We are looking for a positive attitude, professionalism and good customer values, after all we want our Clients to enjoy dealing with you.

Following a recent change, we’re now seeking a Valuations Bookings Manager / Front of House to support our busy valuations department.

This role is ideal for someone highly organised, client-focused, and comfortable managing valuation appointments with varied and flexible hours.

The role will involve:
* Coordinating and booking valuation appointments - over 50 a week so needs to be organised 
* Managing the valuations diary and follow-ups
* Acting as first point of contact for clients
* Front of house duties and professional client reception with Blue Chip daily visitors
* Liaising with valuers to ensure smooth day-to-day operations

We’re looking for someone who is:
* Confident, professional, and personable
* Highly organised with strong attention to detail
* Experienced in valuations, property, or appointment-based roles (preferred, not essential)
* Comfortable adapting to changing schedules and priorities

If you or someone in your network are looking for a your next role within a valuations-focused team, we’d love to connect.

The Survey Team, also known as the Valuation Department, provides surveys mainly for mortgage lending. Our RICS-qualified surveyors deliver Red Book Valuation Reports for commercial, residential, and development properties across London, Greater London, and the Home Counties. 

We are seeking a versatile Mobile Cleaner. In this role, you will be responsible for maintaining exceptional hygiene standards at a designated facility, as well as delivering quality cleaning services across multiple properties. This position offers variety in your work environment while ensuring a consistently clean and welcoming atmosphere wherever you operate.

We are seeking a versatile Mobile Cleaner. In this role, you will be responsible for maintaining exceptional hygiene standards at a designated facility, as well as delivering quality cleaning services across multiple properties. This position offers variety in your work environment while ensuring a consistently clean and welcoming atmosphere wherever you operate.

Key Responsibilities:

Mobile Cleaning:

• Visit a set list of properties across London on a weekly basis
• Perform general cleaning duties in communal areas of residential facilities, including blocks of flats and apartment complexes
• Maintain accurate records of work completed and promptly report any issues or maintenance requirements
• Deliver comprehensive cleaning services at a primary, designated site
• Undertake routine cleaning tasks such as dusting, mopping, and waste disposal to maintain a high standard of hygiene
• Ensure cleaning supplies and equipment are well-maintained and appropriately stored
• Address and report any maintenance or safety concerns to management

Requirements:

• Full, clean UK manual driving licence
• Proven cleaning experience preferred; full training available for the right candidate
• Strong attention to detail, excellent time management, and the ability to work independently
• Positive, friendly attitude and a commitment to delivering outstanding customer service
• Must be over 21 years of age (for vehicle insurance purposes) and eligible to reside & work in the UK

Benefits:

• Company vehicle provided or expenses reimbursed for using your personal vehicle
• Free or subsidised travel and free parking
• Full PPE, uniform, and cleaning equipment provided
• Opportunities for professional development within a growing organisation

If you are a proactive individual with a passion for cleanliness and customer service, we invite you to join our dynamic team. This role offers the perfect blend of stability and variety, making it ideal for someone who thrives in a multifaceted working environment.

Joining our Staffing Provider Solutions business means becoming part of a fast-growing, ambitious company that is reshaping the future of workforce solutions. In just three years, we have seen consistent year-on-year growth, driven by our commitment to innovation, quality, and excellence in service. Our rapid expansion is a testament to the trust we’ve earned in the market, and every new team member plays a vital role in building on this momentum. We pride ourselves on equipping our people with the very best tools in the industry. From cutting-edge recruitment and data platforms to seamless management systems, our market-leading technology empowers employees to work smarter, not harder. Whether you're client-facing or working behind the scenes, you'll benefit from streamlined workflows, real-time insights, and the flexibility to deliver your best, every day. Looking ahead, our vision is bold and exciting. We have strategic plans in place to scale further, explore new markets, and continuously invest in both our people and platforms. For employees, this means real opportunities for personal growth, career progression, and being part of a forward-thinking team that values fresh ideas and collaboration. If you're seeking a dynamic, modern environment where your contribution truly matters, there's no better time to join us.

RISSS is seeking a dependable and proactive Ad-Hoc Mobile Cleaning Operative to support our Mobile Cleaning Team across residential sites throughout London. This role offers variety and flexibility, ideal for individuals who take pride in maintaining high cleaning standards while working independently. You will provide supplementary cleaning services and assist with cover due to holiday or absence across our property portfolio.

Working as part of our mobile operations team, you will deliver planned and ad-hoc cleaning services, including bulky waste removal and deep cleaning of communal areas. You will be responsible for travelling between sites using a company vehicle, ensuring all work is completed safely, efficiently, and to a professional standard.

Requirements

• Ability to work independently and manage time effectively

• Good communication skills and a customer-focused approach

• Positive attitude and willingness to learn new cleaning processes

• Physically capable of handling larger items and performing manual tasks

Hours & Pay

• Guaranteed part-time weekly hours

• Additional hours available depending on business needs and staff cover

• £15 per hour

• Collecting and removing bulky/dumped items from residential blocks

• Supporting deep-cleaning activities across communal areas

• Operating cleaning machinery including hard-floor buffers, carpet cleaners, and pressure washers

• Delivering additional or specialist cleaning tasks as required

• Providing planned and short-notice cover for mobile cleaning operatives

• Ensuring health and safety standards and safe working practices are followed at all times

• Maintaining accurate records of tasks completed, travel, and materials used

• Representing RISSS professionally when interacting with residents and clients

Joining our Staffing Provider Solutions business means becoming part of a fast-growing, ambitious company that is reshaping the future of workforce solutions. In just three years, we have seen consistent year-on-year growth, driven by our commitment to innovation, quality, and excellence in service. Our rapid expansion is a testament to the trust we’ve earned in the market, and every new team member plays a vital role in building on this momentum. We pride ourselves on equipping our people with the very best tools in the industry. From cutting-edge recruitment and data platforms to seamless management systems, our market-leading technology empowers employees to work smarter, not harder. Whether you're client-facing or working behind the scenes, you'll benefit from streamlined workflows, real-time insights, and the flexibility to deliver your best, every day. Looking ahead, our vision is bold and exciting. We have strategic plans in place to scale further, explore new markets, and continuously invest in both our people and platforms. For employees, this means real opportunities for personal growth, career progression, and being part of a forward-thinking team that values fresh ideas and collaboration. If you're seeking a dynamic, modern environment where your contribution truly matters, there's no better time to join us.

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