Customers Insights

Polly Geraghty - Estates - 07/06/2024 "Since the Relationship Manager took over managing our estate the service has improved immensely, she does a great job and I really enjoy working alongside her as a director."

Nathan Keir - Estates - 01/06/2024 "The experience with Ringleys has been good overall and this is in no small part due to our Relationship Manager who has been an amazing relationship manager, always on top of everything and personable to work with. The utmost professional even in the face of some residents lacking politeness."

Keith Madeiros - Estates - 31/05/2024 " Since our Relationship Manager for Thorpe Road Management Company Limited took over our account we have been very pleased with her professionalism, work ethic and timely manner when responding or acting on our behalf. We are very fortunate to have her working with us."

Andy Morris - Estates - 17/08/2023 "I just wanted to pass comment on the work of Adele Roberts. I have lived in my property for 12 years and have had many different relationship managers over the year. Adele has steadied the ship on our estate by delicately managing expectations, providing a consistent and professional approach and with her ability to communicate on a consistent and effective level. She is a credit to Ringley and will do all she can within her capabilities to support our small community."

Shelaigh - Estates - 07/12/2022 "Adele Roberts - Excellent Business Relationship Manager - make sure you retain her Ringleys! Just a quick note to say how well Adele performs her duties - she is a credit to the profession as is polite, professional and knowledgeable. We are a small managed estate in Peterborough with an unenvious task in respect of site management as we have a converted listed building as part of the portfolio split into apartments, a series of residential properties and a lot of greenspace, park and sustainable drainage ponds. The site has been initially very difficult to manage due to a poor handover from the Developer (issues still outstanding 5 years in), and an initial Relationship Manager who didn't necessarily have the skills that Adele does. We have come on leaps and bounds over the last 2 years and progression is now being made with a really good relationship between Adele and the Resident Directors and freeholders/leaseholders on site. Working together to get to a position where all the relevant contracts that are required are in place and monitored, the site is looking good now and working to try and resolve outstanding issues with the Developer. Adele would be a great mentor and positive role model to any new members of Ringley staring their career in Relationship Management - make sure you retain this member of staff. Estate Management is always very difficult and can be costly - working together we have managed to 'keep costs' at the lowest possible with good procurement and regular reviews of contracts - yes, the cost is still high on site but it reflects living in a site which meets statutory and legal requirements as well as being safe and looking fabulous and an asset to the community."

Shelagh - Estates - 07/12/2022 "Just a quick note to say how well Adele performs her duties - she is a credit to the profession as is polite, professional and knowledgeable. We are a small managed estate in Peterborough with an unenvious task in respect of site management as we have a converted listed building as part of the portfolio split into apartments, a series of residential properties and a lot of greenspace, park and sustainable drainage ponds. The site has been initially very difficult to manage due to a poor handover from the Developer (issues still outstanding 5 years in), and an initial Relationship Manager who didn't necessarily have the skills that Adele does. We have come on leaps and bounds over the last 2 years and progression is now being made with a really good relationship between Adele and the Resident Directors and freeholders/leaseholders on site. Working together to get to a position where all the relevant contracts that are required are in place and monitored, the site is looking good now and working to try and resolve outstanding issues with the Developer. Adele would be a great mentor and positive role model to any new members of Ringley staring their career in Relationship Management - make sure you retain this member of staff. Estate Management is always very difficult and can be costly - working together we have managed to 'keep costs' at the lowest possible with good procurement and regular reviews of contracts - yes, the cost is still high on site but it reflects living in a site which meets statutory and legal requirements as well as being safe and looking fabulous and an asset to the community."

Mr J Potts - Professional Services - 21/05/2021 - Abbey Wood "If you want something, they'll get it and increasingly talk about it. I feel looked after, every inch of me! Georgia heads up a crew of specialised warrior agents, each with a precise set of skills. She's always at the end of a phone. So am I. She does way more for people than I'd probably do if I was her, and that's why I'm writing this"