Customers Insights

Russ - Agency - 10/03/2025 - Stockport "Moving into The Mailbox in Stockport at very short notice, I thought was going to be a stressful experience. Thanks to the lettings agent and the team it was made easy, great communication and personal service. Thanks!"

Ipsita - Agency - 10/03/2025 "The lettings advisor was really helpful and ensured a smooth move into Viscount House."

Richard Evans - Estates - 06/03/2025 "Had a problem with apartment fire alarm so I called property services manager who explained what would happen and personally followed up. This was for me exceptional customer service here in Prospect Place, Cardiff"

Hans - Estates - 26/02/2025 - Greenwich "Knowledgeable and helpful new village manager at GMV. Sorted a 6 week water leak problem, water companies had dealt with unsuccessfully, within 24 hours."

Hassan Abdullahi - Agency - 19/02/2025 - Manchester "The lettings negotiator was absolutely amazing. Getting the perfect place can be very difficult and she was patient with us, and provided the necessary guidance. Although we couldn’t secure our preferred property which was not in her control, she was helpful in getting what we now call a home. Thank you."

Tasneem R - Estates - 23/02/2025 - Manchester "Move in was so much easier than what I expected. The lettings negotiator throughout was great and went above and beyond the service I expected. Bob was an absolute delight to meet after the long move I had, he was such great help with the move. No problems so far and with the immediate responses I doubt there will be any in future. I would recommend them! Smooth process and move in."

Henry M - Estates - 24/02/2025 - Greenwich "The village manager and the maintenance engineer provided surprisingly good service when I had an issue here on my estate in Greenwich. They responded quickly, popped round the next day and sorted my issue. The maintenance engineer also explained how everything worked and what I needed to do going forward. I wish all engineers were this good."

Akshaj Rathor - Estates - 18/02/2025 "The lettings agent has been helpful during our move in process."

Sairah - Agency - 04/02/2025 - Manchester "The lettings advisor is amazing! She's been so helpful from the moment I enquired about an available apartment. She responds promptly and is always kind. I'm a first time renter and she has answered all my stupid questions about the process without making me feel silly. She has dealt with any issues very quickly and has made the whole move so much easier Thank you"

Vinay Choudhary - Agency - 28/01/2025 - Manchester "The lettings agents been absolutely spot-on. Always quick to sort things, proper sound, and no messing about. Had a washing machine on the blink recently, and she got it sorted faster than I could put the kettle on. If you’re after someone reliable who gets things done Cheers for everything!"