Customers Insights

Hasham - Estates - 16/10/2025 "The maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate."

James Mckenzie - Estates - 15/10/2025 "I work closely with the Ringley team at Prospect Place on a daily basis as we carry out the remediation works. They have been extremely helpful in assisting us with various tasks around the estate. We have developed a great working relationship and hope to maintain this collaboration throughout the duration of the project."

Customer - Estates - 14/10/2025 "Excellent team in prospect place and great overall. They really helped us with all the cladding issues and run the estate better than anyone else has in years. It clean, well maintained and staff are responsive. Particular shout out to the night security team, the cleaners and the gardeners who all do an excellent job"

Farzad Zarook Ahi - Estates - 14/10/2025 "The handy man is always around and quick, extremely helpful, he did paint all the ceiling and sorted the leaks, always help when ever needed, also lent us a dehumidifier to help clear the damp in the apartment. "

Tom - Estates - 14/10/2025 "The housekeepers are absolutely brilliant!!! 5 STARS HANDS DOWN! They always ensure that the site is maintained to a fantastic standard, crystal cleaned, if something is wrong on site they immediately get to it and resolve it and so much more! I am very impressed with the amount of work they do. They're such lovely, down to earth people too. Always a pleasure to speak to them and thank you so much for being you :) From Tom"

Laura Thomas - Estates - 14/10/2025 "I’ve received brilliant service from the caretaker for our block so many times. I just wanted to leave a review about him because he’s a top guy, always happy to help, I was about to kill someone because my fire alarm wouldn’t go off, he came straight over and put me some new batteries in, he also helped with a few other issues I had in the apartment, including several leaks from the roof, which he had to report, nothing is ever a problem!"

Customer - Estates - 14/10/2025 "The concierge is super helpful in concierge. Offers a friendly welcome and always responds to requests with speed and clarity. Makes a big difference."

Hayley Nuttall - Estates - 15/10/2025 "The maintenance operative is a class guy! iv recently bought and moved into the building and he was super helpful with advice and electrical readings in my First day. Then i had some issues with my balcony doors and even tho these aren't covered by maintenance dan was on hand came up straight away to help and fixed them for me! 10 out 10 helpful thank you so so much."

Josh Bennett - Estates - 15/10/2025 "As a contractor working at Prospect Place, we’ve had the pleasure of working closely with the Ringley team over the past two years. They have consistently demonstrated professionalism, responsiveness, and a collaborative approach. by the estate management team that have been incredibly supportive in helping us navigate a number of challenging situations during our time working at Prospect Place. We truly value the partnership we’ve built and look forward to continuing to strengthen our working relationship."

Mark - Estates - 15/10/2025 "I have owned my apartment for over 20 Years in prospect place. The one person that stands out from the rest is the Maintenance operative as he is always ready to help and fast track any issues to management "