Customers Insights

Luke Keenan - Estates - 04/02/2025 "The company clearly has undergone some changes in recent months, I have gained some great support from a member of the office to team to help resolve a few areas of frustration. Whilst some issues are difficult to resolve in short times I have definitely had an empathetic and reactive response from the team. I have been at a Ringley property for nearly a year and I value the reactiveness and patience of this team member."

Abbas Mahmood - Estates - 04/02/2025 - Manchester "I moved into a Ringley managed property recently and there have been a few small issues, with low heating temperature as the main one. The lettings advisor from Ringley took this issue very seriously and has been so helpful in resolving it in a timely fashion. There was no need to chase her given that she followed up with emails to check for updates. In the end 3 engineers were involved but The lettings advisor made sure the heating was fixed. Given the recent cold weather and my small children this exceptional service was appreciated. Thanks again Georgia!!"

Ignis - Agency - 13/02/2025 - Manchester "Great experience with the company! Exceeding any expectations"

Shubham Suresh Sharma - Agency - 13/02/2025 - Manchester "Five Stars"

Ameen Majaro - Agency - 14/02/2025 - Manchester "Five Stars"

Mark - Estates - 17/02/2025 "The Ringley staff at the Prospect Place development in Cardiff Bay work hard to manage such a large estate. My experience of the concierge and cleaning team is fantastic, our block is always looking and smelling great too. We have had to call upon the site team also when we had a leak, the Caretaker in particular is an on-site legend and went the extra mile helping to neatly identify the problem and repair very quickly and professionally and even loaned a dehumidifier to help with drying out the carpets. Keep up the good work.."

Moira - Estates - 13/02/2025 "We own a property in Prospect Place which has recently had work done to it in the communal areas. Even though the contractors cleaned up before departing there were still marks left on carpets etc etc. without even asking the team were on our floor early in the morning washing the carpets. They look like new again. They have been working really hard to improve the standard of the rest of the building. Thank you very much guys your hard work is very much appreciated."

Abbas Mahmood - Agency - 06/02/2025 - Manchester "I moved into a Ringley managed property recently and there have been a few small issues, with low heating temperature as the main one. Georgia from Ringley took this issue very seriously and has been so helpful in resolving it in a timely fashion. There was no need to chase her given that she followed up with emails to check for updates. In the end 3 engineers were involved but Georgia made sure the heating was fixed. Given the recent cold weather and my small children this exceptional service was appreciated. Thanks again Georgia!!"

Luke Keenan - Agency - 05/02/2025 "The company clearly has undergone some changes in recent months, I have gained some great support from a member of the office to team to help resolve a few areas of frustration. Whilst some issues are difficult to resolve in short times I have definitely had an empathetic and reactive response. I have been at a Ringley property for nearly a year and I value the reactiveness and patience of this team member"

Vinay Choudhary - Agency - 31/01/2025 - Manchester "The letting advisor has been absolutely spot-on. Always quick to sort things, proper sound, and no messing about. Had a washing machine on the blink recently, and she got it sorted faster than I could put the kettle on. "