Customers Insights

Susie R - Estates - 01/07/2025 - Greenwich "The estate manager and maintenance team came to my flat today regarding a blocked sink. We tried to figure out if it was the waste stack (outside of the flat) or inside. Eventually, they deduced it was inside, which is my responsibility of course. However, they both were keen to try a few options and after several different attempts, they cleared the block in the sink. Very prompt, friendly and quick to respond. Thanks to both for their help!"

Thomas Bradshaw - Agency - 03/07/2025 "Moved in Tuesday to the mailbox and the help we received from all the staff was amazing. "

Mayad Yafai - Estates - 04/07/2025 "I would like to recognise the maintenance assistant for his excellent work today. He came to my flat at very short notice and fixed the kitchen leak and improved the tap water pressure. A big thank you"

Katie Rapley - Agency - 13/06/2025 - Salford "The lettings advisor was super helpful and friendly, made the move in super stress free, absolutely amazing at her job! Throughout the process she was very understanding and helpful! All questions was answered and any help she’s straight on it! Thank you"

Pauline Davis - Estates - 20/06/2025 - Camden "The Relationship Manager has gone to extreme lengths to try and sort out problems within our development. Thank you."

Michael Worton - Estates - 24/06/2025 - Camden "We have recently had 3 weeks when there was no uplifting of recycling or food-waste from properties at Goddard Place. I contacted Islington Recycling Services several times and finally they told me that they had lost access to the property (the other Islington disposal services managed very well during that period!). I told them to contact our Relationship Manager, but wasn't sure how long it would take them to contact her and get another fob. As soon as our Relationship Manager knew about the situation, she immediately took the initiative and hand-delivered a fob to them! Much appreciated action from her"

Vera Lopes - Agency - 24/06/2025 - Salford "The lettings advisor has been incredibly helpful throughout the entire process of moving the "The Mailbox". She is super friendly and has been replying to all the questions since I moved in. Thank you!"

Prakaashini Sivasankaran - Agency - 25/06/2025 "I recently moved into my new apartment at Greyfriars. The lettings advisor has made my move in process really smooth. He provided me with every single detail that I needed and helped out on every concern that I placed. The apartment was professionally cleaned and the handover was very well done."

Chloe Holman - Agency - 25/06/2025 "Such a great experience with the lettings advisor at Ringley Ltd. He’s so professional and quick to respond to any concerns or queries. Would definitely recommend going through this agency!"

Savy Gill - Agency - 25/06/2025 "It’s been more than one year I’ve been staying at the Greyfriars. The lettings advisor has been really helpful and have been there whenever needed . He’s very kind and humble . The apartment is really peaceful and beautiful with all good facilities . I would highly recommend to everyone out there!!!"