Customers Insights

Mr B 30/07/2015

Estates -
Email

Dear Mary Anne, I thought I ought to write and say what a breath of fresh air Simon Edwards is. Not only does he respond to emails in a timely manner, he also replies to messages left on his phone and does exactly what he says he will do. If he cannot do something or does not understand (service charge complications) he merely says so or asks for a full, from the beginning, explanation. Hope all goes well.

Ms Taylor 20/08/2015

Estates -
Email

Following a £2.8M court case over overheating to the communal areas, Ringley's Building Engineering Team came up with a solution. Here is what an owner said: I am very happy with building cooling and more pleasant smell. It works - thank you Alex!

Mr C 05/06/2015

Estates -
Email

Hi Mark, We exchange contracts today & complete on the 19th of June. I wish to thank you for all your help & support throughout our time at the property & whilst in Australia. You are without doubt the most efficient & responsive site manager we have ever had the pleasure to deal with.

Mr S 12/05/2015

Estates -
Phone

This explanation you've given me is very clear.

Mr J 16/04/2015

Estates -
Email

I would like to thank you for all your help with this procedure both the freehold and leasehold. You have been very patient with us and have responded quickly and promptly all the time. If I hear of anyone who is undertaking this procedure I will not hesitate to highly recommend you and your firm. If there are any problems please let me know. It has been a pleasure doing business with you.

Mr M 13/05/2015

Estates -
Email

Thank you Girish for acting with urgency. (This was in relation to a leak).

Ms W 23/03/2015

Estates -
Email

If I need to recommend a letting management company then I will certainly put your names forward.

Mr H 19/03/2015

Estates -
Email

Priya, thanks for getting back to me promptly. My experience with Ringley and Outlook Property has been far more professional compared to that of other letting agencies/landlords I have used in the past.

Mr C 06/03/2015

Estates -
Email

Lee [...] always advised us with the most incredible speed and quality.

Mr G 04/03/2015

Estates -
Email

You have done a lot in the short time in getting to grips with our account. Thanks for all your efforts.
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Mr B - Estates - 30/07/2015 "Dear Mary Anne, I thought I ought to write and say what a breath of fresh air Simon Edwards is. Not only does he respond to emails in a timely manner, he also replies to messages left on his phone and does exactly what he says he will do. If he cannot do something or does not understand (service charge complications) he merely says so or asks for a full, from the beginning, explanation. Hope all goes well."

Ms Taylor - Estates - 20/08/2015 "Following a £2.8M court case over overheating to the communal areas, Ringley's Building Engineering Team came up with a solution. Here is what an owner said: I am very happy with building cooling and more pleasant smell. It works - thank you Alex!"

Mr C - Estates - 05/06/2015 "Hi Mark, We exchange contracts today & complete on the 19th of June. I wish to thank you for all your help & support throughout our time at the property & whilst in Australia. You are without doubt the most efficient & responsive site manager we have ever had the pleasure to deal with."

Mr S - Estates - 12/05/2015 "This explanation you've given me is very clear."

Mr J - Estates - 16/04/2015 "I would like to thank you for all your help with this procedure both the freehold and leasehold. You have been very patient with us and have responded quickly and promptly all the time. If I hear of anyone who is undertaking this procedure I will not hesitate to highly recommend you and your firm. If there are any problems please let me know. It has been a pleasure doing business with you."

Mr M - Estates - 13/05/2015 "Thank you Girish for acting with urgency. (This was in relation to a leak)."

Ms W - Estates - 23/03/2015 "If I need to recommend a letting management company then I will certainly put your names forward."

Mr H - Estates - 19/03/2015 "Priya, thanks for getting back to me promptly. My experience with Ringley and Outlook Property has been far more professional compared to that of other letting agencies/landlords I have used in the past."

Mr C - Estates - 06/03/2015 "Lee [...] always advised us with the most incredible speed and quality."

Mr G - Estates - 04/03/2015 "You have done a lot in the short time in getting to grips with our account. Thanks for all your efforts. "

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