Customers Insights

Association Of Leasehold Enfranchisement Practicioners - Estates - 04/02/2008 "Not all blocks are able to conduct their own management because the freeholder nominates the managing agent. This LeaseholderSupport site is a brilliant resource for people that could consider buying their freehold and installing their own block management arrangements such as LeaseholderSupport. "

Mr J - Estates - 18/04/2007 "It's the first time I've seen anything like this. I bank online, now I can manage my property the same way. Brilliant! (Leaseholdersupport prototype.) "

Mr H - Estates - 21/01/2010 "Many thanks for organising and attending the AGM it was good to meet again. You have done a fantastic job in managing our estate in 2009 and I look forward to working with you in 2010. We really appreciate the hard work you and your colleagues have put in to get our estate back on track!(Site was previously owned by CPM and lessees felt neglected by them as their estate was not to satisfactory; door entry system was in disrepair, accounts were in a mess etc, all of which was turned around to satisfactory by David Moorer and our team.)"

Mr G - Estates - 13/01/2010 "George arrived at Bream Close at 11:30 and spent a whole two hours looking into the problem – I hope I haven’t got him into trouble for spending as long as he did! Seriously though I would like to pass on my comments that I thought he was extremely professional and handled a difficult situation very calmly, and also stuck up for Chris whom Mr Ladipo claimed “didn’t have a clue” when something she stated about the rising main indeed turned out to be true. "

Mr M - Estates - 13/01/2010 "I have no hesitation in saying that the services provided by your company brilliant. Being a landlord I always have an issue in your neighbouring area (Coniston Avenue) for keeping it up to the scratch, but with Kendal I never had any issues, even renting the place out. Infact the rents didn't even decrease in that part, which obviously is very important for any landlord. So guys keep up the good work. "

Mr G - Estates - 07/01/2010 "Shahina and Stephen, we are delighted we have approached Ringley for the extension of the lease of our flat. In the last six years we have approached directly the freeholder without any results. We are now pleased we left it to the proffesionals. Although we were a bid apprehensive using the online service we found how easy it is. There is always somebody at the other end of the phone to explain to us the procedure step by step, making legal matters sound very easy. Once again thank you for your assistance and support. "

Resident At Bryan Ave - Estates - 21/04/2011 "Thank you so much for your skillful negotiation in relation to acquiring the freehold. From our initial conversation I had great confidence that you would handle the negotiations very well. We have now completed the purchase and thank you for your efforts in smoothing the way. "

Mr J & Ms W - Estates - 21/04/2011 "A big thank you to you for being so helpful and for working late to help speed up our house buying. This was really appreciated by us stressed first time buyers!"

Mr B - Estates - 04/01/2010 "I have always been an advocate of Ringleys, believing that you guys would pull it round, you just needed a clean slate. We appear to moving forward so well done and thank you.(Lift repair.)"

Rouse (accountants) - Estates - 09/11/2009 "JASON YOU ARE SO EFFICIENT!!! (There was a tight deadline on year end accounts and the accountant needed extra data to close the books - but the property manager had left and the new one was still getting their bearings. So Jason sent them the a copy of the lease and insurance documents, even though it wasn't his site. It was much appreciated with the client)."