Customers Insights

Mrs S 06/03/2019

Estates - Barnet
Email

Thanks Monica. That's very helpful - and very fast!

Mr H 25/02/2019

Estates - Brent
Email

Many thanks. Also - thanks for the prompt response and explanation. I really value the quick response and support you've shown. Many thanks!

Mr L 19/12/2018

Estates - Kent
Email

Thanks for this. Very well done. I appreciate your hard work and your commitment to keeping us informed. Do have an enjoyable holiday and great new year.

Ms J 24/01/2019

Estates - Maidstone
Email

The works at the above property were carried out yesterday. Thank you to Gavin and Monica.

Mr S 18/01/2019

Estates - Thurrock
Email

Great work... thank you so much! Very rapid. (A fast resolution to an issue where a light was not working on site and this was causing an inconvenience to the resident who reported it).

Ms G 08/01/2019

Estates - Camden
Email

Girish was very helpful in providing me with information. (Helping a new owner understand what we do).

Ms N 05/12/2018

Estates - Poole
Email

Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you.

Mrs S 02/05/2018

Estates - Cambridge
Email

I am particularly glad that you keep an eye on things that need attention.....

Ms N 04/12/2018

Estates - Poole
Email

Impressive detective work. I appreciate your email with your number and really appreciate you listening to me today.

Ms M 03/12/2018

Estates - Dartford
Email

Hi Mitun, we just wanted to say thank you so much for getting the fire door repaired (it's now closing properly) and also for getting the crack in the wall sorted out. We now have a very happy tenant. Thank you once again, for being very efficient in sorting out these issues.
124 of 167

Mrs S - Estates - 06/03/2019 "Thanks Monica. That's very helpful - and very fast!"

Mr H - Estates - 25/02/2019 "Many thanks. Also - thanks for the prompt response and explanation. I really value the quick response and support you've shown. Many thanks!"

Mr L - Estates - 19/12/2018 "Thanks for this. Very well done. I appreciate your hard work and your commitment to keeping us informed. Do have an enjoyable holiday and great new year."

Ms J - Estates - 24/01/2019 "The works at the above property were carried out yesterday. Thank you to Gavin and Monica. "

Mr S - Estates - 18/01/2019 "Great work... thank you so much! Very rapid. (A fast resolution to an issue where a light was not working on site and this was causing an inconvenience to the resident who reported it). "

Ms G - Estates - 08/01/2019 "Girish was very helpful in providing me with information. (Helping a new owner understand what we do). "

Ms N - Estates - 05/12/2018 "Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you. "

Mrs S - Estates - 02/05/2018 "I am particularly glad that you keep an eye on things that need attention....."

Ms N - Estates - 04/12/2018 "Impressive detective work. I appreciate your email with your number and really appreciate you listening to me today."

Ms M - Estates - 03/12/2018 "Hi Mitun, we just wanted to say thank you so much for getting the fire door repaired (it's now closing properly) and also for getting the crack in the wall sorted out. We now have a very happy tenant. Thank you once again, for being very efficient in sorting out these issues. "

124 of 167