Customers Insights

David Faulkner - Agency - 22/09/2025 - Salford "The lettings agent was kind and very helpful for our move into the Mailbox. She communicated well throughout our application for the tenancy and it was a detailed but smooth process overall. Delighted with our new move. Thanks for all your help!"

Ali Hamza Cheema - Agency - 29/09/2025 - Salford "The lettings agent has been amazing! She has helped me at every single step from the viewing to moving in. Great Job !"

Sebastian - Ringley Law - 28/09/2025 "The Ringley Group helped us achieve right to manage on a large and complex residential estate in south west London. Guiding us through the legal process, the acquisition and site set up. Following a tricky relationship with the freeholder's managing agent which lead us to go through the RTM process and appoint Ringley, they has been a breath of fresh air. The staff are clearly very passionate about what they do, extremely knowledgeable and the changes we have been able to put in place at the site in the couple of months since RTM took place, in collaboration with the RTM directors, have quickly improved the quality of the service, the look of the site, with savings already made in-year. We look forward to working with the team as we make further improvements and savings here at Wimbledon Stadia - expanding our on-site staff to create a real strong team spirit, as we collaborate with local businesses, suppliers and charities. The RTM process means leaseholders are in control, and can work with Ringley to build a decedent budget, with full transparency."

Angelika Shelukhina - Estates - 10/09/2025 "I have been a resident at Warren house for the past 25 years and we have never ever really had a proper Building manager in all these years. The new estate manager is really professional, always in hand and easily reachable. He personally sorted out some important issues I had with parking ticket as well as some personal ones in no time and with sincere desire to help. Well done Mr.Johnson, you are indeed the manager we needed for so long ! Thank you for all your help and support !"

Avi - Estates - 26/09/2025 - Camden "Always facing reality, and providing you with the best service!"

Fiona Esoko - Estates - 26/09/2025 - Greenwich "I would like to take a moment to recognise the cleaner at Holly Court. He is one of the most hardworking and dedicated people I’ve ever come across. I never see him when he isn’t working—he is always busy keeping the area spotless. He goes above and beyond every single day. He’s friendly, polite, and always willing to help. Whether it’s holding the door open or offering a hand if he sees someone struggling with bags, his small acts of kindness make a big difference. On one occasion, he helped my mother, who was very unwell and walking around in a state of delirium. His calm and caring response meant so much to me and my family. It’s rare to find someone who takes so much pride in their work while also genuinely caring about the people around them. he is a real asset to Holly Court, and I hope his efforts are properly recognised."

Customer - Agency - 01/10/2025 "I have been a tenant with my partner in a flat in Hunslet House over a year. We recently moved out but we were really happy with the flat and management. The process went smoothly from the beginning until the very last day when we handed the keys over. Thank you to my lettings agent and caretaker for all your help and support during the contract. I wish you all the best and are grateful for going above and beyond to answer promptly each time."

Teresa Silva - Agency - 03/10/2025 "The lettings agent has been great help during my tenancy."

Andrzej Zurawski - Agency - 06/10/2025 "The letting agent who assisted us was very professional person and helpful soul, thx for your support"

Thomas Jones - Estates - 01/09/2025 "I had previously struggled to get hold of a member of management, but I happened to bump into the Maintenance Manager by the concierge office. He was lovely, very friendly, and managed to help me with my queries. He is a true credit to the Ringley team at Prospect Place."