"The fault with the lift was dealt with very commendable speed, a few hours after I notified you, very commendable response. The questionnaire, I believe, would have been a positive response. Thank you for your promptness." Mr K- 0465S - Turrett Court, Aldermans Hill 574

"I would like to use this opportunity to thank Kumari for the professional manner in which she has been working on this complex matter." Mr S- 0303S - Swale Park 573

"I appreciate your efforts." Mr C- 0475S - Avante Court 572

"Just wanna say a BIG thank you for last night's meeting. I used to think property management is an easy business, now I know it is not! They (few of them out of almost 200 unit owners) grill you like MPs! I, and believe most of the "silent owners" as well, are pretty happy with Ringley's work." Mr L- 0547S - River Heights 571

"You have been more competent when working on solutions. You care and that's what sets you apart from the rest." Ms B- 0649S - Julius Seal House 570

"Dear Izabela, I am conscious that I only email you when there is a problem or something has gone wrong, so I wanted to send you an email to say that I really appreciate all your help and thank you so much for being so efficient and so helpful. You are the best property manager we have had in the 4.5 years since the flats were built. Have a lovely Christmas and New Year." Ms M- 0435S - Drayton Garden Village 569

"You have reacted positively to correspondence. And many of our neighbours feel the same." Mrs B- 0556S - Carter Quay, Poole, Dorset 568

"Thank you very much for arranging the M&S Vouchers." Ms M- 0502S - East India Way 567

"Kim, thank you for the diligent way you have handled our affairs here at Avante Court. You have brought a degree of calm and a steady hand which has helped us to keep an even keel over the last 18 months. " Mr L- 0475S - Avante Court 566

"Can we say Kim Rutter had the patience of a saint." Ms T- 0406S - Vectis Way, Cosham, Portsmouth 565

"You're a star! Thanks a lot for your help. " Mr G - 0327S - The Edens 564

"Thank you so much for all your efforts. I am so pleased. I hope Ringley appreciate just what an amazing employee they have in you. Such professionalism and understanding are rare these days. Thank you so much again. " Ms P- 0502S - East India Way 563

"Thank you for your help, may I also say what lovely service you have provided." Mr A- 0285S - Eccleston Road 562

"Hi Dilber, Just wanted to thank you again for all your help this morning. It was a real pleasure to have met you. You were professional and caring about our concerns. Once again, thank you for being a first class representative for Ringley. " Ms M- 0502S - East India Way 561

"The scaffolding came down last week and the building now looks very good. The team did a really good job and thanks to all involved at Ringley." Ms S- 0627S - Highgate West Hill No. 24 560

"Good Afternoon Dilber, I would just like to say that I was impressed by the response and service I received from you today. When I called you today on the emergency number you did what you said you would do and you exceeded my expectation so thank you. I think you are an excellent Property Manager. " Mr T- 0527S - Carter House SW11 2BF 559

"I have noticed a massive improvement in the way the site has been looked after. I feel Ringley as the Managing Agent have showed a lot more care for Carter Court and issues have been dealt with in a much speedier manner." Mrs A- 0004S - 1-8 @ 77 Carter Lane & 1-4 Carter Court 558

"Thank you for your help, may I also say what lovely service you have provided. So professional, so impressed. Thank you. " Mr A- 0285S - Eccleston Road 557

"Dear Leah, Thank you for your reassuring voice on the other end of the phone last night about the car stuck in the parking lift. It was great to have 'met' you and I appreciated that you were available to Boka and able to talk us through the system which was still new to me. Thank you again for your efforts to help look after our homes - I can appreciate it is not an easy task to manage such a building, especially a new build nearing handover. " Ms L- 0547S - River Heights 556

"Dear Jean, I want to thank you for all the empathy, support and understanding. I took great comfort from the fact that you made yourself available. What an amazing employee you are." Mr R- 0297S - Hertford Lock, Bow 555

"Hi Jean, Thank you for your response. I am over the moon that the pathway has now been fixed!! Thank you so much." Ms H- 0568S - Evron Wharf 554

"I'm happy with valuations provided. I forwarded to my colleagues who were initially unconvinced as they contracted with another valuation firm. However, you have demonstrated that you are on the button as a local agent. " Ms Constance- Lamble & Kiln Place 553

"I just wanted to briefly mention the fantastic customer service I have received from Brian (Property Manager) at Pilgrim House and The Meads. I have been in the industry and deal with a lot building managers. I must say Brian has always dealt with issues in a swift and professional manner including returning phone calls and responding to email. He is an asset to your organisation and I am delighted to work with him." Mr P- 0305S - The Meads 552

"This is amazing follow up Ringley. Thank you for your attention given to the residents under your management. (Advice information given to clients following the fire at Grenfell Tower)." Ms L- 0496S - 42-46 Randolph Avenue 551

"Thank you for your prompt and informative response. We are in the hands of a Property Manager who is prepared to act in line with the excessive service charges and get things done. " Mr B - 0502S - East India Way 549