Customers Insights

Of Horndean - Estates - 26/07/2024 "The Estate Manager based in Cardiff has been very helpful in resolving an issue with the ceiling. He has kept me informed at every step of the job.A pleasure to deal with and provides excellent service."

Maddy Schmitz - Estates - 26/07/2024 - Wimbledon "I was pleased with the cleaning staff, leaving the place smelling good and clean. "

Maddy Schmitz - Estates - 26/07/2024 "I met up with gardeners tidying up the lawns, mowing and trimming the overgrown lawn and grass.They left it looking so neat and tidy. It is less shabby and clean. I was so appreciative of their work they had done around the grounds. This morning there was rubbish strewn everywhere by foxes and humans too. Enough said but when the services turned up, it was so renewed and refreshing. I thanked them warmly for the effort they made in this heat"

Customer - Estates - 26/07/2024 "I would like to thank the Estate Manager for going beyond her job description on my app ceiling this had been left through no fault of mine she dealt with it quickly professionally and I am one who is grateful as the task she did I was going to try and do but as an older resident would have found very hard she took that on board and dealt with it this is from one very grateful resident to your firm who have the luxury of having her on board"

Rachel Lewis - Estates - 26/07/2024 "The Management team here in Prospect Place, the estates team are stars! Always engaging, friendly, and helpful (how they manage to remember any of us is a mystery, they're so busy with so many of us, but the always do!). I want to commend them particularly for their care over the repair and painting of my apartment following a flood - wonderful in the first instance, and their follow up (to fix a minor glitch) was brilliant: it was sorted so quickly and well THANK YOU!"

Rachel Whiley - Estates - 16/07/2024 "I wanted to pass on my huge appreciation to the site manager at Prospect Place for all the help and support especially over the last few weeks when Ringley decided to sort out the issue with the ongoing water leak since December 2023 as ReGen had basically washed their hands of the fact that they were quite clearly responsible. But it looks like we are on the home straight at last and I really cannot thank Suzanne enough. Nothing seems too much trouble for her and she has kept me in the loop with everything going on recently which is all I really wanted from the start. Also thank you to the Director for Wales & West, as he too sorted an issue for me which was much appreciated. "

Victoria Ivanova - Agency - 12/07/2024 "Absolutely delighted with the outstanding service provided by Anaconda Cut! From the very beginning of the moving-in process to the final stages, the site team have been incredibly supportive and attentive. She answered all of our questions promptly and thoroughly, ensuring we were well-informed every step of the way. The advisor was very accommodating with all of our requests, always going the extra mile to make sure everything was in order. Her professionalism and dedication made the entire process stress-free and seamless. Thank you for making our move so smooth and enjoyable!"

Aadila Hassen - Agency - 18/07/2024 - Manchester "I dealt with a member of the lettings team, she was helpful and responded whenever I needed help or info. The move went smoothly."

Alyssa Sonko - Agency - 18/07/2024 - Manchester "The lettings advisor was absolutely lovely and made the whole moving in process so easy. Highly recommend this place!"

Momina Javid - Agency - 17/07/2024 - Manchester "Great service from the lettings team"