"Thank you for helping my purchasers with their questions last week. They said you were very clear and helpful so I really appreciate that..... I think now is the right time for me to resign as a director of the Hertford Lock Resident's Association. Thank you for stepping up as the Chair since Chris left, and all your help over the years. Guy" G Chase- 0297S 669

"Credit where it's due. I'm pretty impressed by your holding Weston Homes to account. It looks like the tide might have turned. Thank you for your efforts. Keep going on the communal fire doors and the car park alarms. Mr Caine" RC- 0702S 664

"Just a note to say that Pym Court is looking absolutely fantastic at the moment. The communal spaces are being kept really tidy. I can't say enough good things and wanted to express my thanks. Adrian is absolutely fab. Really friendly, clearly diligent and hard working. Our lift has been cleaned for the first time in a long time! I even find him polishing the hand rails on the stairs! He is clearly an asset, and I'm sure a big part of why and how the whole place is looking so great. It would be great if his boss might be able to hear my glowing feedback and I don't doubt that you're also partly responsible for the changes. Many, many thanks. Such positive change." Tom- 0446S 663

"Where I live ..... Karl is always quick to react to situations and has a really good understanding of what is the pragmatic way forward. I think some people underestimate how hard property management is but Karl goes out of his way to try to keep us happy!" Taniad- 0576S 662

"Dear Maryanne I can only thank you and your team so much for the professional way you are dealing with all the issues at our block and with such pressure from a group of residents. It hardly seems adequate but nevertheless Thank you very much " Frances McGarry- 0709S 657

"Gavin, thank you so much for your email. I really appreciated how you handled the call too. It was all quite a shock at the time. " Ms N- 0008S 654

"We're very happy that you are being so proactive with the issues raised. Refreshingly great communication - transparent, open and honest. Well done." Mrs B- 0588S 653

"I wanted to say that it was an absolute pleasure to meet Sarah and go round the development with her on the site visit. A site director and I found her to be extremely professional and thorough. She is a credit to your company and I hope you pass this email on to your directors." Mr B- 0568S 652

" I've always found you very responsive and pro-active, within the limits of your work and responsibility. Thank you for the time you have given us. I hope that you know my appreciation of professionals like you in this industry. " Ms W- 0446S 651

"Your response to our query is most appreciated. Also, of course, for your generosity regarding the £5 credit to our service charge for being the first person to report the issue, for which we are most grateful. " Mr & Mrs S- 0459S 650

"Jennifer, I just wanted to thank you for all the work you are going for us at Arthur Court . You have made great progress in trying circumstances and I for one am very very grateful" Miss M- 0709S 649

"I have worked with (and against!) numerous lawyers during my corporate lives, in New York, Toronto, Boston, San Francisco, Dallas, etc, (I will be 74 next birthday) and have come to value the delicate balance between the lawyer taking instruction from the client and the client taking advice from his lawyer. Not all lawyers do well at that but you are one of the few. " Mr B- 0228S 648

"I have now known and worked with Lee, Partner of Ringley Law for 4 years and he has given us a service second to none. We have managed to achieve something that's never been done in this companies 40 year history. Taken on one of the largest Solicitors firms in London and we managed to buy the Freehold of our block of flats in NW London. Lee always goes over and above what is required. He knows property law and the processes that needs to be followed so ensure the right outcome. I would have absolutely no problem recommending him to anyone that needs his expertise. Subsequently he has managed to get some more work following this with another landlord and from what I hear they are doing just fine as well. " Mr G- 0609S 647

"Thank you so much for your report and work. You are our eyes and ears and we know you work very hard to keep the place as it should be. Having been in property management myself, I know what a trial it can be, but believe me, we do appreciate your work. Keep up the good efforts. " Ms F- 0285S 646

" I would like to thank you for the prompt dealing with my insurance claim and sorting out the refund of the excess." Ms N- 0229S 644

"I found Ezinne of Ringley very positive and persevering in locating a contractor after being let down by at least the first two. Well done Ezinne!" Mr W- 0701S 643

" I wanted you to know how much I appreciate all your efforts on our behalf. You have given us a very good level of management support over many years and provided us with an all important continuity in working with Ringley. " Mr M- 0010S 642

"You're a star! Thanks for your help! (Buildings Insurance query)." Mr M- 0497S 641

"Thanks Monica. That's very helpful - and very fast!" Mrs S- 8056S 640

"Many thanks. Also - thanks for the prompt response and explanation. I really value the quick response and support you've shown. Many thanks!" Mr H- 0673S 639

"Thanks for this. Very well done. I appreciate your hard work and your commitment to keeping us informed. Do have an enjoyable holiday and great new year." Mr L- 0303S 638

"The works at the above property were carried out yesterday. Thank you to Gavin and Monica. " Ms J- 0285S 636

"Great work... thank you so much! Very rapid. (A fast resolution to an issue where a light was not working on site and this was causing an inconvenience to the resident who reported it). " Mr S- 0247S 635

"Girish was very helpful in providing me with information. (Helping a new owner understand what we do). " Ms G- 0645S 634

"Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you. " Ms N- 0556S 632