Customers Insights

Zac Seymour - Agency - 21/12/2022 - Manchester "Can’t praise Georgia enough, made the whole move out process easier than expected and chasing up an issue that I’ve had! Easily the best experience that I’ve had with letting agents and a brilliant customer service attitude!"

Paul Imamzade - Estates - 20/12/2022 - Camden "Highly recommended Charlotte Bradley, she's very organised, Great communication and always ready to help when helps needed.."

Philippa Saxby - Estates - 16/12/2022 - Dartford "I gave five stars and was hoping Id then have the opportunity to comment but I couldn't see that as an option (please feed that back!). Five stars are for you, not for Ringley!"

E A - Estates - 15/12/2022 - Camden "Dominic Chan has been very friendly and cheerful, also respond with enthusiasm. Always on time to assist doing high quality work."

Diana Parahhova - Estates - 15/12/2022 - Camden "My experience with Ringley was very pleasant. Dominic went above and beyond to help me with my query. He explained everything very well and made me feel at ease. Highly recommended"

Kate Peters - Estates - 15/12/2022 - Dartford "I live in William Mundy Way in The Emperor Block. The cleaning in our block is kept spotless throughout the year. Unfortunately we have people living in this block who create quite a mess. I love coming home from a long days work to see the stairs and floors and hallway lovely and tidy from top to bottom. The products that are used smell amazing too. Maria the cleaner has superb cleaning standards which is something I really appreciate. Our block is always left well cleaned and smelling fresh throughout after Maria has left in the morning. Thank you so much Maria your customer service and outstanding standards mean a lot to us. I wish you a very happy and healthy Christmas and New Year. Thanks for your smile and your fabulous work ethic."

Bonus Eventus Emergency - Estates - 15/12/2022 - Camden "We have been working with Dominic Chan, he communicates well and dedicated to the job. Pleasure to work with."

Lorraine Willaims - Estates - 15/12/2022 "Jess is always super helpful and friendly. A great asset to the company. Jess always stops to chat to me and my lil dog. We love seeing her around xx"

Lloyd Ramsey - Estates - 14/12/2022 - Dartford "Shai is very lovely, friendly and dies an excellent cleaning job throughout our block of flats. Always a really nice person to talk to and is helpful if people delivering etc are lost and will help them find where to go."

Shelaigh - Estates - 07/12/2022 "Adele Roberts - Excellent Business Relationship Manager - make sure you retain her Ringleys! Just a quick note to say how well Adele performs her duties - she is a credit to the profession as is polite, professional and knowledgeable. We are a small managed estate in Peterborough with an unenvious task in respect of site management as we have a converted listed building as part of the portfolio split into apartments, a series of residential properties and a lot of greenspace, park and sustainable drainage ponds. The site has been initially very difficult to manage due to a poor handover from the Developer (issues still outstanding 5 years in), and an initial Relationship Manager who didn't necessarily have the skills that Adele does. We have come on leaps and bounds over the last 2 years and progression is now being made with a really good relationship between Adele and the Resident Directors and freeholders/leaseholders on site. Working together to get to a position where all the relevant contracts that are required are in place and monitored, the site is looking good now and working to try and resolve outstanding issues with the Developer. Adele would be a great mentor and positive role model to any new members of Ringley staring their career in Relationship Management - make sure you retain this member of staff. Estate Management is always very difficult and can be costly - working together we have managed to 'keep costs' at the lowest possible with good procurement and regular reviews of contracts - yes, the cost is still high on site but it reflects living in a site which meets statutory and legal requirements as well as being safe and looking fabulous and an asset to the community."