Customers Insights

Ben Robbins - Estates - 27/06/2024 - South Kensington "I am a tenant in Onslow gardens, The Relationship Manager and her line manager have been very helpful with issues with a fob."

Lucy Edwards - Agency - 27/06/2024 - Manchester "Really recommend this company and there staff, so courteous and conscious of our needs, went above and beyond in anyway she could to help, I'd give 6 stars if I could."

Nancy Groom - Agency - 27/06/2024 - Manchester "I’ve worked with the lettings team for a long period of time now and I can only applaud her professionalism and attention to detail in regards to all aspects of her job, would recommend to anyone!"

Emily Crabtree - Agency - 18/06/2024 - Manchester "Great experience with the lettings team any issues fixed quite quickly and quick responses to emails/messages"

Alfred - Agency - 26/06/2024 - Manchester "Ringley is one of a kind. Every detail, pictures and videos displayed about their apartments are all 100% accurate. They took care of every single detail of my rented apartment so I could have a wonderful living experience. The lettings advisor that handled my move in process and queries was amazing…. Even when I thought I was becoming unbearable with my demands. Ringley having her in their team is a huge plus."

Joel Patterson - Agency - 26/06/2024 - Manchester "The lettings advisor helped us so much with the love and the apartment is beautiful."

Doloros “doloros” Agathangelou - Agency - 27/06/2024 "The surveyor provided a fantastic service and I couldn’t have asked for a better surveyor. The surveyor was always available to answer any questions, deal with any issues and we are grateful for her five star service."

Aleksandra Kokot - Estates - 27/06/2024 - Wimbledon "I live in a gated development managed by Ringley since October 2022. I'm very house proud and like to keep things clean, organised and well maintained. I found it very frustrating when I realised that the estate was not managed well. I exchanged many emails with the manager at the time, to try and sort it out, without much effect. In early 2024 a new manager took over responsibility for our development and things started getting better. She organised leaseholders meeting to understand issues which needed addressing. Our gate has been out of order for almost two years and she got onto finding a contractor who can sort it out. She changed the ineffective cleaning company to improve cleanliness of the estate. I had a problem with pigeons fouling on my bedroom window. Eventually the pigeons found a way to enter the boxed roof gables, and set up a nest in there, which caused even more of them to hang out on the roof and around my window. The noise and fouling was relentless. I could not open my bedroom window at all. I was liasing with the previous manager for over a year to resolve this issue with no real action being taken. She instructed a pest control company and later a roofing company to close off access to the roof area and keep pigeons out, as well as install pigeon proofing measures. I can't thank her enough for getting this resolved. It allows me to get fresh air into my bedroom and enjoy my property again. She was also on the ball when a waste stack got blocked and I had dirty water backing up to my flat. She got a plumber out to resolve the issue promptly. She is professional, efficient and gets the job done. We are fortunate she took over management of our development. Thank you."

Becky Dixon - Agency - 12/06/2024 "Outstanding service from start to finish. VirginLand's expertise in the market is evident, and they kept me informed every step of the way. I couldn’t be happier with the outcome!"

Peter Huntley - Agency - 19/06/2024 "I was initially skeptical, but VirginLand exceeded my expectations. They found a buyer quickly and handled all the paperwork seamlessly. Special thanks to the team for their excellent communication throughout the process."