Customers Insights

asho Ahmed 18/11/2024

Agency -
Google

The lettings advisor is amazing she’s so helpful and goes above and beyond

Luke Wilson 18/11/2024

Agency -
TrustPilot

The team have been fab, the place is lovely

Emal 08/11/2024

Agency - Park Royal
TrustPilot

Moving was as easy as it could be. We arrived late, but the lettings advisor was still on hand to hand them over. She also organised a second (same day) clean because we weren't satisfied with the clean that had already been done. This was a great help especially with us having a two year old.

Ali shubbar 08/11/2024

Agency - Park Royal
TrustPilot

I don’t usually trust estate agents due to past experiences, but the lettings advisor has completely transformed my perception. From the very beginning of trying to rent with her, it was immediately clear that she is exceptional at what she does. Her professionalism and intelligence shine through in every interaction. She has such a smart, proactive approach to her work, always anticipating potential questions or concerns before they arise. I was impressed by how efficiently she handled every detail, making what could have been a stressful and overwhelming process feel incredibly smooth and manageable. Her communication skills are outstanding—she kept me fully informed at every stage, responding quickly and thoroughly to any queries I had. Even when things got complicated, she remained calm and solutions-focused, ensuring that I never felt lost or uncertain about the next steps. What truly sets her apart is her genuine care. She doesn’t just go through the motions; she takes the time to understand your specific needs and provides tailored guidance. I’ve worked with other estate agents in the past who made me feel like just another number, but the personal touch has completely earned my trust. She’s incredibly reliable and has such a warm, approachable attitude, which made me feel comfortable from the start. It’s clear she’s passionate about what she does and takes pride in delivering top-notch service, which makes all the difference. I honestly can’t recommend her enough—she's someone you can count on to make the rental process not only easy but also enjoyable. With her at the helm, I truly feel like I’m in the best hands possible.

Z Moh 09/11/2024

Agency - Park Royal
TrustPilot

The lettings advisor was incredibly helpful and made our move-in process smooth and stress-free. All our questions were answered promptly and clearly. Excellent service!

Jeffrey Coles 19/11/2024

Estates - Cardiff, Wales
TrustPilot

Thanks to our Estate Manager for sorting out insurance certificate, his usual efficient service !!

Ian 18/11/2024

Agency - Stockport
TrustPilot

I lived at The Mailbox in Stockport and everyone at Ringley was outstanding throughout my stay - efficient, responsive, professional and generally first class.The main contact I dealt with was exceptional.

Hannah 01/10/2024

Estates - Cardiff, Wales
TrustPilot

After a historic leak issue reappeared (ongoing for over a year), our Estate Manager acted promptly to trace the cause and kept me up to date on its progress. When the property in question became unresponsive, he took over comms to ensure I didn’t have to get involved any further. Thank you

Fiona 19/09/2024

Agency -
TrustPilot

The Mailbox is a really nice apartment, everything here including lifts and atrium are well managed. The lettings negotiator and all the other staff has been very helpful and made our move-in process really smooth.

Wayne Cohen 30/09/2024

Estates - Cambridge, Essex
TrustPilot

Dealing with our Relationship Manager was really easy and appreciate all her hard work
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Asho Ahmed - Agency - 18/11/2024 - Manchester "The lettings advisor is amazing she’s so helpful and goes above and beyond"

Luke Wilson - Agency - 18/11/2024 - Manchester "The team have been fab, the place is lovely"

Emal - Agency - 08/11/2024 "Moving was as easy as it could be. We arrived late, but the lettings advisor was still on hand to hand them over. She also organised a second (same day) clean because we weren't satisfied with the clean that had already been done. This was a great help especially with us having a two year old."

Ali Shubbar - Agency - 08/11/2024 "I don’t usually trust estate agents due to past experiences, but the lettings advisor has completely transformed my perception. From the very beginning of trying to rent with her, it was immediately clear that she is exceptional at what she does. Her professionalism and intelligence shine through in every interaction. She has such a smart, proactive approach to her work, always anticipating potential questions or concerns before they arise. I was impressed by how efficiently she handled every detail, making what could have been a stressful and overwhelming process feel incredibly smooth and manageable. Her communication skills are outstanding—she kept me fully informed at every stage, responding quickly and thoroughly to any queries I had. Even when things got complicated, she remained calm and solutions-focused, ensuring that I never felt lost or uncertain about the next steps. What truly sets her apart is her genuine care. She doesn’t just go through the motions; she takes the time to understand your specific needs and provides tailored guidance. I’ve worked with other estate agents in the past who made me feel like just another number, but the personal touch has completely earned my trust. She’s incredibly reliable and has such a warm, approachable attitude, which made me feel comfortable from the start. It’s clear she’s passionate about what she does and takes pride in delivering top-notch service, which makes all the difference. I honestly can’t recommend her enough—she's someone you can count on to make the rental process not only easy but also enjoyable. With her at the helm, I truly feel like I’m in the best hands possible."

Z Moh - Agency - 09/11/2024 "The lettings advisor was incredibly helpful and made our move-in process smooth and stress-free. All our questions were answered promptly and clearly. Excellent service!"

Jeffrey Coles - Estates - 19/11/2024 "Thanks to our Estate Manager for sorting out insurance certificate, his usual efficient service !!"

Ian - Agency - 18/11/2024 "I lived at The Mailbox in Stockport and everyone at Ringley was outstanding throughout my stay - efficient, responsive, professional and generally first class.The main contact I dealt with was exceptional."

Hannah - Estates - 01/10/2024 "After a historic leak issue reappeared (ongoing for over a year), our Estate Manager acted promptly to trace the cause and kept me up to date on its progress. When the property in question became unresponsive, he took over comms to ensure I didn’t have to get involved any further. Thank you"

Fiona - Agency - 19/09/2024 - Manchester "The Mailbox is a really nice apartment, everything here including lifts and atrium are well managed. The lettings negotiator and all the other staff has been very helpful and made our move-in process really smooth."

Wayne Cohen - Estates - 30/09/2024 "Dealing with our Relationship Manager was really easy and appreciate all her hard work "

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