Customers Insights

Ms R - Estates - 23/02/2011 "I just wanted to let you know that since you completed the asbestos and fire risk assessment the sale of my freehold is now going through! I would like to thank David Field and yourself for your professionalism and the way in which you dealt with the leaseholders and kept me informed. It was a pleasure working with you!"

Mr G - Estates - 17/12/2010 "In a world quick to criticize, just a quick note to say I had a couple of minor issues and queries regarding my service charge and ground rent accounts. I spoke to Karen, who couldn't have been more helpful, polite and efficient. If only everyone was responsive and helpful in the world!"

Ms P - Estates - 22/01/2011 "Mrs P Pointer reached an agreement relating to purchasing a leasehold extension with the freeholder and Phyllis and her husband appreciated the assistance Lee Gregori, Mikaela Hart and David Field had in helping her out. She also commented on her husbands and herself using Ringley again in the future, a very happy client."

Ms W - Estates - 07/01/2011 "I'd like to take this opportunity to thank Lee Gregori for helping me finalize this matter. He has been very patient with me all the way through. "

Ms N - Estates - 10/12/2010 "Thank you for your patience and professionalism in addressing work carried out by directors."

Ringley Staff - Estates - 17/12/2010 "Lisa and Julian came up with two innovative ideas to improve services at Ringley relating to credit control and account queries and were rewarded by the company with a gift for suggesting such clever ideas! "

Ms H - Estates - 22/11/2010 "Thanks for explaining, you are brilliant (Lisa suggested an idea to Ms A which she liked and would be happy to help with if she could, as she spends a lot of time abroad.)"

Mr L - Estates - 13/11/2010 "I received a letter and am impressed on the personal service delivered (C Y Lim was impressed with the way Mary-Anne Bowring wants Ringley to deliver a personal service. Chin lives in Singapore so this was appreciated as the property it relates to is in London.)"

Mr H - Estates - 11/11/2010 "I just wanted to drop you a quick line to thank you and your valuers for the no-nonsense way in which they handled the work we recently put your way."

Mr H - Estates - 29/10/2010 "Muhammad, Can I take this opportunity to thank you again for the first-class service, every time we have spoken – it is much appreciated."