Customers Insights

Mr B - Estates - 11/11/2011 "Hi Ed, Thanks for all that. I’m sure it was difficult for you with everybody moaning, so double thanks!!"

Mr A - Estates - 18/11/2011 "Thank you Girish, you’ve been really helpful to me."

Mr L - Estates - 14/11/2011 "Dear Mary-Anne Thanks a lot, amazingly fast excellent work. "

Mr P - Estates - 18/11/2011 "Dear Shabana Thanks for arranging that. Many thanks for all your help and support this week. Have a restful weekend!"

Mr J - Estates - 26/10/2011 "Dear Sir/Madam can I please convey my pleasure of today when dealing with Karen in reception. I was having a problem paying a bill via your website and telephoned your reception for assistance. She was a pleasure to deal with and explained that I should really be using my own internet banking facility, however she explained this to me with gentleness and precision. Would you please pass on my satisfaction to the powers that be within Ringley and to Karen."

Mr P - Estates - 04/11/2011 "Hi Mary-Anne - Thank you so much for taking the time to talk to me today on the phone and for sending me the information on becoming a director. The AGM is next Friday in Putney Library and hopefully I will be successful. I must say your website is excellent and I like your open information policy and your fees for your services seem very reasonable."

Ms B - Estates - 30/09/2011 "I just wanted to send a short note to thank you for the letters you posted into the flats of Acol Court today as well as for removing the ladder outside. (Edward, the Property Manager of the site personally hand-delivered the letters to owners)."

Weston Homes Plc - Estates - 11/08/2011 "Thank you for your letter advising me that Ringley have been awarded the Gold award for Block Management by The Times. Coupled with being runners up to Knight Frank in the Enfranchisement and Right to Manage awards, and a finalist in the National Training awards, Ringley have certainly had a rewarding year, with their hard work, commitment and enthusiasm being well received and recognised in a difficult market place. May I congratulate you and your staff on a very well deserved achievement and to wish you all continued success for the future."

Mr L - Estates - 22/08/2011 "My thanks again for the courteous manner in which you handled my enquiry."

Mr L - Estates - 26/09/2011 "Clear, concise and easy to understand financial information with no abbreviations, jargon or anything else that could confuse the untrained client/resident. So far so good."