Customers Insights

Ms E - Estates - 07/07/2011 "Ultimately I am glad that we have found a way forward and thanks to Mary-Anne for pushing us to a place where we can take an approach of compliance and move forward."

Ms B - Estates - 25/07/2011 "Dear Sirs, I have been in the building for 3/4 years now. I believe the cleaners and gardeners to do an excellent job. I have observed them cleaning the door frames which I was most impressed with. The whole team are really up against it as the residents do not treat the grounds with the respect they deserve. A recent spell of criminal damage to the lighting and plumbing outside number 30-35 has resulted in Ringley having to act swiftly and they have admirably done so. "

Ms A - Estates - 05/05/2011 "Hi Shabana, Yes, Jo came to see me this morning & explained that they would leave the carpets in place whilst painting the walls & door frames & then pull it up when they're ready to proceed with painting the skirting boards - that makes complete sense. It's going to look fantastic when it's done. That's very much for helping to pull this together."

Ms P - Estates - 20/06/2011 "Ringley have been excellent throughout and are excellent Managing Agents."

Ms W - Estates - 26/07/2011 "Katie promptly replies and gets things done - fantastic!"

Ms D - Estates - 21/06/2011 "Mary-Anne, I have to say your staff have been extremely patient and helpful. "

Mr M - Estates - 08/08/2011 "Hi Lockie, I just want to drop a quick note to you and the rest of the team for all your excellent efforts this year."

Ms R - Estates - 26/07/2011 "Hi Jason, I just wanted to thank you and Mary-Anne for hosting the meeting yesterday. It was probably one of the most constructive we've had for ages. I know we're a troublesome bunch so thanks for sticking with us and please also pass on my regards to Mary-Anne who did an impressive job cutting through emotional issues and giving us the range of options available in order to move on. I am grateful that she's offered to be the mediator between the two sides and am hopeful that this may settle the outstanding issues."

Ms N - Estates - 29/07/2011 "Thanks Charlotte, that's good to know. Can I just say I've been really impressed with everything so far, particularly the communications!"

Mr A - Estates - 12/04/2011 "Dear Nick and Team, thank you for this communication. I will be using this facility in the future. A very useful idea."