Customers Insights

Customer - Estates - 14/10/2025 "The concierge is super helpful in concierge. Offers a friendly welcome and always responds to requests with speed and clarity. Makes a big difference."

Hayley Nuttall - Estates - 15/10/2025 "The maintenance operative is a class guy! iv recently bought and moved into the building and he was super helpful with advice and electrical readings in my First day. Then i had some issues with my balcony doors and even tho these aren't covered by maintenance dan was on hand came up straight away to help and fixed them for me! 10 out 10 helpful thank you so so much."

Josh Bennett - Estates - 15/10/2025 "As a contractor working at Prospect Place, we’ve had the pleasure of working closely with the Ringley team over the past two years. They have consistently demonstrated professionalism, responsiveness, and a collaborative approach. by the estate management team that have been incredibly supportive in helping us navigate a number of challenging situations during our time working at Prospect Place. We truly value the partnership we’ve built and look forward to continuing to strengthen our working relationship."

Mark - Estates - 15/10/2025 "I have owned my apartment for over 20 Years in prospect place. The one person that stands out from the rest is the Maintenance operative as he is always ready to help and fast track any issues to management "

Akram Salem - Estates - 15/10/2025 "Excellent service from our night concierge at Ringley! I recently had the pleasure of dealing with Mustafa Ali, and I couldn’t be happier with the service I received. He was professional, friendly, and went above and beyond to make sure everything was handled smoothly. Communication was clear and efficient throughout, and any questions I had were answered promptly. It’s rare to find someone so dedicated and reliable — thank you, or your great work! Highly recommend Ringley and especially the concierge team for anyone looking for a professional and hassle-free experience"

Mohamed - Estates - 15/10/2025 "A huge thanks to our night concierge at Ringley for the excellent service! Dealing with him was a genuine pleasure. He's professional, friendly, and truly went the extra mile to make sure everything ran smoothly. His communication was efficient and crystal clear, and he was quick to answer any questions I had. Dedication like this is rare—he's a standout."

Mohammad Alsubaie - Estates - 15/10/2025 "One of this best experiences when I was dealt with by our night concierge"

Mystery - Estates - 15/10/2025 "Shoutout to our Maintenance operative who is also the electrician at Prospect Place, Cardiff. I had a lighting problem recently and Dan got it resolved quickly and efficiently. What truly stands out is that he is polite, friendly and positive attitude which makes all the difference; always smiling and happy to help, even though he must have so much work to do here at Prospect Place."

Mr Schaffer - Estates - 15/10/2025 "The Estate Management team at Prospect place, Cardiff are very attentive and professional. I have never experienced such a well run estate."

Nick Davies - Estates - 14/10/2025 "Lady Isle house looking spotless - the cleaning crew doing a fantastic job"