Customers Insights

Zac 19/01/2022

Agency -
TrustPilot

Property replacement I had an issue with a sofa falling apart in the flat since I moved in, I emailed Georgia on a whim not really expecting much but she was extremely helpful in assisting me and sending over new options to the landlord in replacing it!

Imogen 15/01/2022

Agency -
Email

Helpful and informative Joanne and Georgia were very helpful and informative, they were also very polite and kind when we had any issues, no problems at all. The overall experience moving in was very easy and stress free thanks to the life by Ringley team

Imogen 15/01/2022

Agency -
TrustPilot

Helpful and informative Joanne and Georgia were very helpful and informative, they were also very polite and kind when we had any issues, no problems at all. The overall experience moving in was very easy and stress free thanks to the life by Ringley team

Wayne Evans 16/02/2022

Estates -
TrustPilot

Professional So much more professional than the last lot. Actually look like they care. Very happy

Michael parsons 15/02/2022

Estates -
TrustPilot

Relatively new to our development as management but already showing great progress in a number of areas. The communications are much improved on previous companies. Let’s hope it continues . Thank you.

Jane Thompson 15/02/2022

Estates -
TrustPilot

Ringley has been nothing less than outstanding in communication, services and fighting leaseholders’ concerns at Prospect Place regarding the cladding crisis. All personnel involved are knowledgeable and super efficient. Thank you.

Stuart howells 15/02/2022

Estates - Cardiff, Wales
TrustPilot

Massive improvement on the past management company.Excellent communications.

Anon 14/02/2022

Estates - Cardiff, Wales
TrustPilot

I needed some assistance on a specific matter and have nothing but praise for the attention I received from the Concierge team at Prospect Place, Cardiff. In particular Mandy who contacted me on her day off to ensure that I did not feel that my enquiry was being ignored.

Jennifer Troth 03/02/2022

Estates - Cardiff, Wales
TrustPilot

Mandy the Queen! Mandy was working the day I lost my keys and I got locked out of my house and to say she was an angel would be an understatement. I was honestly so stressed that day and she did EVERYTHING to help us. I honestly cannot stress enough how efficient and kind she was and I was so lucky to have her helping me.

Tony Burns 01/02/2022

Estates -
TrustPilot

Thank you Following Carters Quay, Poole Resident's AGM on December 15, I contacted Monica Daniel for further clarification on an issue raised at this meeting. Thank you Monica for your understanding on the issue and for the detailed information you have since provided which was much appreciated -excellent.
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Zac - Agency - 19/01/2022 - Manchester "Property replacement I had an issue with a sofa falling apart in the flat since I moved in, I emailed Georgia on a whim not really expecting much but she was extremely helpful in assisting me and sending over new options to the landlord in replacing it!"

Imogen - Agency - 15/01/2022 - Manchester "Helpful and informative Joanne and Georgia were very helpful and informative, they were also very polite and kind when we had any issues, no problems at all. The overall experience moving in was very easy and stress free thanks to the life by Ringley team"

Imogen - Agency - 15/01/2022 - Manchester "Helpful and informative Joanne and Georgia were very helpful and informative, they were also very polite and kind when we had any issues, no problems at all. The overall experience moving in was very easy and stress free thanks to the life by Ringley team"

Wayne Evans - Estates - 16/02/2022 - London "Professional So much more professional than the last lot. Actually look like they care. Very happy"

Michael Parsons - Estates - 15/02/2022 - London "Relatively new to our development as management but already showing great progress in a number of areas. The communications are much improved on previous companies. Let’s hope it continues . Thank you."

Jane Thompson - Estates - 15/02/2022 - London "Ringley has been nothing less than outstanding in communication, services and fighting leaseholders’ concerns at Prospect Place regarding the cladding crisis. All personnel involved are knowledgeable and super efficient. Thank you."

Stuart Howells - Estates - 15/02/2022 - London "Massive improvement on the past management company.Excellent communications."

Anon - Estates - 14/02/2022 - London "I needed some assistance on a specific matter and have nothing but praise for the attention I received from the Concierge team at Prospect Place, Cardiff. In particular Mandy who contacted me on her day off to ensure that I did not feel that my enquiry was being ignored."

Jennifer Troth - Estates - 03/02/2022 "Mandy the Queen! Mandy was working the day I lost my keys and I got locked out of my house and to say she was an angel would be an understatement. I was honestly so stressed that day and she did EVERYTHING to help us. I honestly cannot stress enough how efficient and kind she was and I was so lucky to have her helping me."

Tony Burns - Estates - 01/02/2022 - London "Thank you Following Carters Quay, Poole Resident's AGM on December 15, I contacted Monica Daniel for further clarification on an issue raised at this meeting. Thank you Monica for your understanding on the issue and for the detailed information you have since provided which was much appreciated -excellent."

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