Customers Insights

Emma McGuinness 21/02/2023

Estates -
Google

Liam Washington has been fantastic to work with. Finally I am receiving a response and issues are being dealt with. Friendly, professional and stays in communication providing updates when needed.

Diane Broughton 11/02/2023

Estates - Cardiff, Wales
Google

Excellent, friendly help from all Concierge Staff, especially Amanda, Prospect Place, Cardiff, nothing too much trouble, Well Done!

P S 10/02/2023

Estates -
Google

Cleaning for building has been great, over 7 floors and very messy people but Ana always does a good job.

Adeola Ekundayo 09/02/2023

Estates -
Google

The cleaner Anna do a very good job and she is just a nice and very lovely lady.

Khazeel King 07/02/2023

Agency -
TrustPilot

Very smooth process from registering our interest to getting the apartment. I asked a lot of questions and made a few changes with the time we can arrive but regardless Joanne was very helpful and understanding.

Ajay Sood 07/02/2023

Estates -
TrustPilot

I have historically had very Poor service from Ringley. On one occasion I had to make an official complaint over a major issue. Since Disha took over the account it has been like a breath of fresh air. Her response has always been prompt and she has worked hard to resolve all problems immediately. I now enjoy excellent levels of service, long may it continue!

sarah evans 04/02/2023

Estates -
Google

They worked really hard for us as residents. We really appreciate their efforts, particularly Karl Bradley who was our property manager. Thank you!

A B 03/02/2023

Estates -
Google

I own a property at Langley Square on a Ringley managed development and have unfortunately had lots of problems with my developer but Liam Washington at Ringley as the Estate Manager has been really supportive and I’ve definitely seen the service improve 10 fold since he started. I don’t have too much I can feedback on Ringley specifically, but they seem to have a zero policy tolerance on any leasehold compliance failures of residents/renters which as an owner I really appreciate.

T Guya 02/02/2023

Estates -
Google

Excellent service from Liam (Langley Square, Dartford) I had an issue with a unknown car which had parked in my space for over 1 week. I was quite stressed about this as there is no other available parking in my development except your allocated parking space. I contacted Liam our site manager who responded to the issue straight away. He supported me with escalating to the issue to the council and also arranging for temporary parking. Liam went the extra mile to find resolution which I really appreciate. Thank you very much!

Nikita Ganich 01/02/2023

Estates -
Google

Great customer service and very responsive. Special thanks to Karl Bradley who has been managing my block and has always been extremely helpful no matter how big or small my queries were
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Emma Mcguinness - Estates - 21/02/2023 - Dartford "Liam Washington has been fantastic to work with. Finally I am receiving a response and issues are being dealt with. Friendly, professional and stays in communication providing updates when needed."

Diane Broughton - Estates - 11/02/2023 "Excellent, friendly help from all Concierge Staff, especially Amanda, Prospect Place, Cardiff, nothing too much trouble, Well Done!"

P S - Estates - 10/02/2023 - Dartford "Cleaning for building has been great, over 7 floors and very messy people but Ana always does a good job."

Adeola Ekundayo - Estates - 09/02/2023 - Dartford "The cleaner Anna do a very good job and she is just a nice and very lovely lady."

Khazeel King - Agency - 07/02/2023 - Manchester "Very smooth process from registering our interest to getting the apartment. I asked a lot of questions and made a few changes with the time we can arrive but regardless Joanne was very helpful and understanding."

Ajay Sood - Estates - 07/02/2023 - Highgate "I have historically had very Poor service from Ringley. On one occasion I had to make an official complaint over a major issue. Since Disha took over the account it has been like a breath of fresh air. Her response has always been prompt and she has worked hard to resolve all problems immediately. I now enjoy excellent levels of service, long may it continue!"

Sarah Evans - Estates - 04/02/2023 - Kingston upon Thames "They worked really hard for us as residents. We really appreciate their efforts, particularly Karl Bradley who was our property manager. Thank you!"

A B - Estates - 03/02/2023 - Dartford "I own a property at Langley Square on a Ringley managed development and have unfortunately had lots of problems with my developer but Liam Washington at Ringley as the Estate Manager has been really supportive and I’ve definitely seen the service improve 10 fold since he started. I don’t have too much I can feedback on Ringley specifically, but they seem to have a zero policy tolerance on any leasehold compliance failures of residents/renters which as an owner I really appreciate."

T Guya - Estates - 02/02/2023 - Dartford "Excellent service from Liam (Langley Square, Dartford) I had an issue with a unknown car which had parked in my space for over 1 week. I was quite stressed about this as there is no other available parking in my development except your allocated parking space. I contacted Liam our site manager who responded to the issue straight away. He supported me with escalating to the issue to the council and also arranging for temporary parking. Liam went the extra mile to find resolution which I really appreciate. Thank you very much!"

Nikita Ganich - Estates - 01/02/2023 - Kingston upon Thames "Great customer service and very responsive. Special thanks to Karl Bradley who has been managing my block and has always been extremely helpful no matter how big or small my queries were"

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