Customers Insights

Sophia Naylor 31/03/2023

Agency -
Google

Joanne was so amazing with us, she was there every step of the way, helped us with setting everything up and has been super friendly and professional. Absolutely lovely and would happily go back as she made everything so easy.

Richard Bickle 24/03/2023

Estates -
Google

Dominic Chan has been professional and has provided prompt response to queries raised and has dealt with any concerns in a timely manner.

Amanda Kirk 23/03/2023

Estates - Cardiff, Wales
TrustPilot

I find Ringley really pro-active, their dissemination of info is superb. I also find that they are very responsive when i have contacted them for additional info.

Miki Hiramoto 20/03/2023

Estates - Cardiff, Wales
TrustPilot

I would like to thank staff in the venue especially concierge members particularly Ms. Karen Pendleton. Because of her kind and supportive attitude I could manage many things like reading meter, receiving parcels and booking hub. She can manage all those things really smoothly and quickly too. I could feel so safe and it is really good to have someone reliable at the front of the venue.

S Brooks 14/03/2023

Estates - Malmesbury
TrustPilot

My review is for Disha, who is the Relationship Manager for Cedar Court in Malmesbury. We all had a very challenging relationship with our previous management company who we felt was in a permanent battle against us. Disha has always been a huge help to the residents, calmly explaining some of the more complicated issues around our service charges. Nothing is too much trouble She is courteous and knowledgeable and it makes all the difference knowing we have someone on our side.

Amjad Albalawi 11/03/2023

Estates - Cardiff, Wales
TrustPilot

Karen provided a prompt and thorough response to my inquiry, demonstrating her expertise in the subject matter. Her communication skills were outstanding, with her message being clear and concise while still being informative and detailed. What impressed me most about Karen's response was her friendly and professional demeanor. She was courteous and accommodating, taking the time to address all of my questions and concerns. It was clear that she truly cares about providing excellent customer service and ensuring customer satisfaction. Thanks for your help, Karen!

Kristen Vredeveld 06/03/2023

Estates -
Google

Dominic was super helpful and able to accommodate our requests

prasath M 06/03/2023

Agency -
Google

Amazing service and support throughout, special thanks to Joanne for the support given, couldn’t have done it without you! Very approachable and helpful. I would recommend using Life by ringley team and would definitely use them again.

Jon G 04/03/2023

Estates -
Google

Nick Pratt and his team were very communicative and helpful during a flooding emergency. In contact with residents throughout the process!

Michael Mazliah 03/03/2023

Estates -
Google

Really good experience with Adele, who manages our block, who stuck with a project that had defeated previous managers and got us a really great result!!!
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Sophia Naylor - Agency - 31/03/2023 - Manchester "Joanne was so amazing with us, she was there every step of the way, helped us with setting everything up and has been super friendly and professional. Absolutely lovely and would happily go back as she made everything so easy."

Richard Bickle - Estates - 24/03/2023 - Dartford "Dominic Chan has been professional and has provided prompt response to queries raised and has dealt with any concerns in a timely manner."

Amanda Kirk - Estates - 23/03/2023 "I find Ringley really pro-active, their dissemination of info is superb. I also find that they are very responsive when i have contacted them for additional info."

Miki Hiramoto - Estates - 20/03/2023 "I would like to thank staff in the venue especially concierge members particularly Ms. Karen Pendleton. Because of her kind and supportive attitude I could manage many things like reading meter, receiving parcels and booking hub. She can manage all those things really smoothly and quickly too. I could feel so safe and it is really good to have someone reliable at the front of the venue."

S Brooks - Estates - 14/03/2023 "My review is for Disha, who is the Relationship Manager for Cedar Court in Malmesbury. We all had a very challenging relationship with our previous management company who we felt was in a permanent battle against us. Disha has always been a huge help to the residents, calmly explaining some of the more complicated issues around our service charges. Nothing is too much trouble She is courteous and knowledgeable and it makes all the difference knowing we have someone on our side."

Amjad Albalawi - Estates - 11/03/2023 "Karen provided a prompt and thorough response to my inquiry, demonstrating her expertise in the subject matter. Her communication skills were outstanding, with her message being clear and concise while still being informative and detailed. What impressed me most about Karen's response was her friendly and professional demeanor. She was courteous and accommodating, taking the time to address all of my questions and concerns. It was clear that she truly cares about providing excellent customer service and ensuring customer satisfaction. Thanks for your help, Karen!"

Kristen Vredeveld - Estates - 06/03/2023 - Camden "Dominic was super helpful and able to accommodate our requests"

Prasath M - Agency - 06/03/2023 - Manchester "Amazing service and support throughout, special thanks to Joanne for the support given, couldn’t have done it without you! Very approachable and helpful. I would recommend using Life by ringley team and would definitely use them again."

Jon G - Estates - 04/03/2023 - Stratford "Nick Pratt and his team were very communicative and helpful during a flooding emergency. In contact with residents throughout the process!"

Michael Mazliah - Estates - 03/03/2023 - Camden "Really good experience with Adele, who manages our block, who stuck with a project that had defeated previous managers and got us a really great result!!!"

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