Customers Insights

Georgina T - Estates - 09/10/2023 - Abbey Wood "I reported a trip hazard last week. Within a week she had organised the utility company to have the manhole fixed,taking the report seriously and arranging the fix. "

Mike Hood - Estates - 09/10/2023 "There was recently a problem with the drainage in our flat block and waste water was coming up out of a manhole cover and onto our ground floor balcony area. Our relationship manager sent someone out to fix the problem later that day, and emailed everyone to let us know they would come. They came without me realising, so I sent an email that evening in a quite grumpy tone demanding that they come the next morning, and straight away on receiving my email she got them to come out again to make sure that everything was OK and they really had fixed the problem the night before! I was very grateful for her responsiveness and willingness to go the extra mile to make sure everything was properly resolved and to our satisfaction, even when my communication had been misinformed and grumpy! "

Ying Zhi Kong - Estates - 11/10/2023 - Stratford "The people at the concierge are really friendly and helpful. They were so patient and ready to help. They make an effort in getting to know the residents and would let us know when we have a parcel. Couldn't ask for a better service from them both"

Ying Zhi Kong - Estates - 11/10/2023 - Stratford "The people at the concierge are really friendly and helpful. They were so patient and ready to help. They make an effort in getting to know the residents and would let us know when we have a parcel. Couldn't ask for a better service from them both"

William Breese - Agency - 11/10/2023 "Just over a month into our tenancy and I'm incredibly impressed, they have been an amazing help from our first enquiry, signing paperwork and moving in, and aftercare and ironing out any issues. One if the best renting experiences I've had in London so far."

Mark Roberts - Ringley Law - 06/10/2023 "Ringley Law Wales & West are really amazing enlightened beings. Whilst the rest of the legal fraternity appear to be still suffering from Post Covid Malaise, working part time from home, largely uncontactable and disinterested in their profession, Ringley Law Wales & West in contrast are the Special Forces of Leasehold Strategic and Tactical Missions operating behind the lines of wording in the Lease, Statute Law and Case Law. They pull off some surprising operations and I am very grateful for the fiscal blessings achieved due to their in depth knowledge of the Esoterics of their profession."

Ronojoy Bhattacharyya - Agency - 06/10/2023 - Manchester "It has been a smooth experience and the house is wonderful exactly what we expected. Thanks for helping us and making the process simple for us."

Obiora Okafor - Agency - 04/10/2023 - Manchester "I totally enjoyed my stay at The Depot. Checking in was seamless and excellent, very thorough and professionally handled. All issues during my stay were resolved swiftly and professionally. Deposit refund upon check-out was hassle free and prompt. Very efficient and exceptionally handled. I will definitely be taking up residence in Ringley managed properties."

Obiora Okafor - Agency - 04/10/2023 - Manchester "I totally enjoyed my stay at The Depot. Checking in was seamless and excellent, very thorough and professionally handled. All issues during my stay were resolved swiftly and professionally. Deposit refund upon check-out was hassle free and prompt. Very efficient and exceptionally handled. I will definitely be taking up residence in Ringley managed properties."

Belle Liu - Agency - 26/09/2023 - Manchester "Georgia Catley"