Customers Insights

Cosmin - Estates - 10/07/2024 - Camden "Fast replies"

J - Estates - 11/07/2024 - Woolwich "The Relationship Manager has been amazing at dealing with the issues we’ve been facing within our property. Unfortunately for him, there were existing issues that were not dealt with by the previous management company (which Ringley took over in April/May). However, despite being new to Ringley, he has quickly picked up these issues (including some large & complicated ones) & has been fantastic at ensuring things are being chased and also keeping us updated, which is always positive reassurance. I cannot recommend the Relationship Manager enough. He is an asset to Ringley and to us as our Relationship Manager"

Akhil Rj - Agency - 08/07/2024 "We recently moved into Hunslet House and had an outstanding experience with our letting agent. From the very beginning, Tianna was incredibly helpful, starting with booking our virtual viewing and continuing all the way through to handing over the keys. The entire process was smooth and efficient, with all the necessary documentation handled perfectly. Thanks for making our move so seamless!"

Tracy Hanvey - Estates - 11/07/2024 - Camden "five stars"

Andreas Vossler - Estates - 06/07/2024 "five stars"

Diana Martinez - Agency - 04/07/2024 "The attention of the agent was excellent she always responds us all question even when she was on vacation"

Stuart Taylor - Estates - 10/07/2024 "Have had an occasion to contact the estate manager of the property management team in Cardiff. He responded quickly by text and had contractors looking at the problem water leak within two days. Professional and efficient in resolving my issue."

Mrs Paxton - Estates - 10/07/2024 "I am very grateful to the estates team for addressing a problem that residents of the apartment block I live in have had with the front door. When there is a strong wind from the north east, the door blows open and is very difficult to close. I have raised concerns over this issue on a number of occasions with the previous management company to no avail. The estate manager is the first person to listen to my concerns and take appropriate action."

Hui Shan Tan - Agency - 02/07/2024 "Moved in just a month ago and the process was smooth. The site team were easily reached whenever I had any questions regarding the apartment. Everyone has been welcoming, including the concierge staffs! Any troubleshoots during the move in was easily solved by the team. Shoutout to the site staff for making the process as smooth as possible. Flat has amazing views of Manchester and is perfect location. Can’t wait to explore more with Anaconda Cut."

Himar Rossi - Agency - 01/07/2024 "We recently settled into our new flat, and we are absolutely delighted! The entire journey, from our initial inquiry to moving in, was remarkably smooth and hassle-free. The efficiency and promptness of the process were impressive. The team were exceptional, simplifying everything for us. She consistently went above and beyond, demonstrating her value to the team. The community here has been incredibly welcoming and friendly. The apartment itself is ideal and located in a prime area. We couldn't be more pleased with our new home."