What our customers are saying

"You're a star! (Helping with a service charge query)." Managing Agent- 513

"The Receptionist (Natalia) yesterday was wonderful. Just to let you know, she's really brilliant. You're lucky to have people like that I think." Managing Agent- 511

"I very much appreciated the new Common Parts rules early in the year, from Simon, which was firm but friendly. Well done Ringley." Ms T - 510

"Dear Mary Anne, I thought I ought to write and say what a breath of fresh air Simon Edwards is. Not only does he respond to emails in a timely manner, he also replies to messages left on his phone and does exactly what he says he will do. If he cannot do something or does not understand (service charge complications) he merely says so or asks for a full, from the beginning, explanation. Hope all goes well." Mr B - 509

"Following a £2.8M court case over overheating to the communal areas, Ringley's Building Engineering Team came up with a solution. Here is what an owner said: I am very happy with building cooling and more pleasant smell. It works - thank you Alex!" Ms Taylor- 504

"Hi Mark, We exchange contracts today & complete on the 19th of June. I wish to thank you for all your help & support throughout our time at the property & whilst in Australia. You are without doubt the most efficient & responsive site manager we have ever had the pleasure to deal with." Mr C - 501

"This explanation you've given me is very clear." Mr S - 499

"I would like to thank you for all your help with this procedure both the freehold and leasehold. You have been very patient with us and have responded quickly and promptly all the time. If I hear of anyone who is undertaking this procedure I will not hesitate to highly recommend you and your firm. If there are any problems please let me know. It has been a pleasure doing business with you." Mr J- 497

"Thank you Girish for acting with urgency. (This was in relation to a leak)." Mr M- 496

"If I need to recommend a letting management company then I will certainly put your names forward." Ms W- 487

"Priya, thanks for getting back to me promptly. My experience with Ringley and Outlook Property has been far more professional compared to that of other letting agencies/landlords I have used in the past." Mr H - 486

"Lee [...] always advised us with the most incredible speed and quality." Mr C - 485

"You have done a lot in the short time in getting to grips with our account. Thanks for all your efforts. " Mr G- 484

"The relationship we have with you is of the highest quality in terms of service and speed in replying (exceptional for lawyers I must say)." Mr C - 481

"'Thanks Lee [...]. Many thanks for your patient support and guidance throughout this long process.'" Mr F- 479

"Congratulations! I was very pleased to receive this news. Thanks for all your work on making the redecoration happen." Ms F- 475

"Hi James, yes it was a lot of man and project management but we got there in the end. I must also thank you for being so responsive and the concierge team at Ringley for their support which has been excellent." Mr C - 461

"I would like to take this opportunity to thank Girish for being very professional and helpful during our phone call today, it was nice to speak to a professional employee who understood my frustrations and was willing to help." Ms H- 456

"I want to register that dealing with Ringley at our end has been good. Don't know how others feel, but given experience with others, they've been good for us." Mr K- 455

"Many thanks for your help with this statement, I really appreciate your time and commitment here." Mr N- 453

"I just wanted to thank you for the hard work you put into the AGM yesterday. I think you handled what were at times a rowdy and difficult crowd, excellently. I got the impression that your input and experience are highly valued by everyone in the building, and whilst I can imagine it isn’t easy at times - it is appreciated." Mr L- 452

"Many thanks Shannan for your help today with the direct debit issue I had, I appreciate all that you have done so efficiently." Mrs K- 449

"Lee handled out recent freehold purchase and we were very impressed with the service he offered. He explained everything clearly, his fees were clear, and he was always responsive. We would be happy to recommend him and would use him again in the future." Ms C- 446

"We can rely on the service of Ringley Legal. Alex provides a good, reliable, responsive and personal service to us. " Mr G- 445

"Alex is always quick to respond to any query I may have but most importantly, he has ensured that the process of registering transfers on behalf of both the Landlord and Management Company is running smoothly. It is to both the Landlord’s and the Management Company’s benefit that we and Ringley work well together to achieve our aims and Alex is certainly helping to ensure that this is happening and that solicitors / leaseholders are receiving the correct information. Alex is a pleasure to work with and I only wish that all the legal teams of the management companies that I deal with were as efficient and pro-active as Alex is." Regent Property Management Ltd- 444