Customers Insights

Diane - Estates - 17/08/2022 - Dartford "Liam, the building manager, is very helpful. Recently when we had a problem with the lift he volunteered to help bring a very heavy item of furniture that had just been delivered up 7 flights of stairs. I came home to a lovely note and the parcel outside my door. Absolutely amazing!"

Kirtsy - Estates - 15/08/2022 - Dartford "I emailed Wayne regarding an issue at Langley Square. He replied promptly and sorted the issue the next day. Thanks Wayne"

Preeti Singh - Estates - 21/07/2022 - Dartford "Just wanted to share some positive feedback about Wayne Morgan-Williams who was proactive in managing our Estate and took steps to address a number of major challenges including ASB on site. He was quick to respond to any queries and goes above and beyond to support. I'd also like to recognise Lee, our Caretaker, (assume he's also employed by Ringley) who also does a great job managing the presentation of the area and is always friendly (even when the dog barks back at him - sorry)!"

Skb - Estates - 11/08/2022 - Dartford "Considerate helpful professional and very friendly property manager Although the lifts were broken down, Liam the property manager, assured residents are informed on the progress in getting the lifts fixed. He also noticed how we struggled in getting a sofa delivery up the stairs. So he helped us carry all the way up without hesitancy. He went above and beyond in making us feel we are in good hands. Very pleased with his approach."

Andrea Maine - Estates - 29/07/2022 - london "These five stars are to recognise the positive and can-do attitude that Catherine Griffin has displayed to managing our estate. She is a marked improvement on our last Ringley manager, in terms of her friendly manner and contactability. Ringley property manager service quality has varied considerably over the years; however it was immediately apparent that Catherine has a very professional manner - and that is appreciated by this resident!"

Mandy - Estates - 12/07/2022 "Nicholas at Ringley always goes above and beyond, very responsive with excellent communication and customer service. He always strives to resolve any issues within a timely manner and often follows up with a site visit, to review, and ensuring we are updated on progress when issues arise. We have seen a significant improvement in the management of our flats as a result. Thank you Nicholas, we appreciate everything you do and your hard work."

Kate Poel - Estates - 07/07/2022 "Such a refreshing experience dealing with Karl Bradley. Every issue is dealt with swiftly and efficiently. Karl is obviously very knowledgeable and experienced as he resolves even the most challenging issues at a pace. I couldn't praise him highly enough."

Marcus - Estates - 04/07/2022 - Hackney "Catherine at Ringley always goes above and beyond when it comes to keeping our building shipshape. She tries to be available at all times if needed, and keeps us updated on progress when issues arise. We very much appreciate the time and effort her and the team put in to make our lives easier."

Jamie - Estates - 21/06/2022 - Croydon "Our gas pipe was cut through by the gardeners on the 20th June 2022, Monica Daniel from Ringley acted swiftly and dealt with the issue within a few hours. The emergency on-call contractor arrived within an hour of her emailing the whole site and isolated the unit. Later that afternoon she sent professional contractors who repaired the pipe which went in to our property and we had services back up and running early evening on the same day. Thank you to Monica and Ringley for there swift action."

Hugo Paice - Estates - 22/06/2022 "Ringley spent a lot of time and effort sorting out the problems in our block of flats, great work."