Customers Insights

Bashir Noori - Estates - 24/04/2025 - Uxbridge "I had a great experience with your customer service team. He was friendly, patient, and very helpful throughout the call It was clear he genuinely cared about resolving my issue about the property Service charge and make sure I was satisfied. It’s rare to find such excellent support ,thank you"

Customer - Agency - 25/04/2025 - Salford "The lettings advisor was really helpful with the whole process when we moved to our new apartment. Very jolly person as well."

Sp - Estates - 27/04/2025 - Uxbridge "I just want to give a huge shout-out to the site caretaker at Denham Film Studios. The site has improved so much under his supervision. I've had two recent interactions regarding a couple of issues, and both were dealt with promptly and efficiently. Having him around makes everything so much easier — we would truly be at a loss without him. Thank you for all that you do!"

Sandy Buchanan - Estates - 09/04/2025 - Camden "Our relationship manager has been excellent. She is competent, clearly knows her job and equally importantly is responsive to emails and keeps people in the picture."

Sanjay Modasia - Estates - 15/04/2025 - Greenwich "Our appointed Relationship Manager was extremely, friendly & helpful, she answered all my questions in clearly and in detail. The communication between us felt as if we had known each other for years. We definitely need more people like her on the end of a phone."

Ms M Coldwell - Estates - 14/04/2025 - Camden "The gardens are great and the building is kept very clean. We have always had prompt responses to any concerns."

Habiba Khanom - Estates - 14/04/2025 - Camden "Always respond quickly"

Customer - Estates - 11/04/2025 - Camden "Would like to mention the Junior Property Manager who was very helpful in assisting me with my Service charge payments, making sure they were correctly allocated. Fast, efficient and helpful customer service. Thank you."

Toni Gannon Gannon - Agency - 17/03/2025 - Manchester "I had the pleasure of dealing with your lettings advisor during my recent rental process, and I couldn't be more grateful for her help. She was incredibly accommodating, always going above and beyond to ensure everything went smoothly. From answering all my questions to arranging viewings at times that suited me, she made the entire experience stress free and easy. Her professionalism, attentiveness, and willingness to assist in every way made her a true standout. She was great!"

Joe Walton - Estates - 17/03/2025 - Camden "Five Stars"