Customers Insights

Mr A - Estates - 25/07/2011 "Dear Mary-Anne & Jason We have a great working relationship with Nick. One of our residents, Mr Ramsay, has commented how impressed he is with Nick's level of competence. We look forward to continuing our work with Nick in relieving the block from its issues. I am happy to report that we have already made large headway in such a short space of time and it could not have been done without our new Site Managers help."

Mr S - Estates - 30/06/2011 "Hi Katherine, Thank you for the quick reply, this puts my mind to rest. Also thank you for all your help throughout the year, it was an outstanding job well done!"

Mr R - Estates - 29/06/2011 "Dear Kathy, Thanks again for you in-put. Your expert handling of the situation has really put us at ease and we are very grateful."

Ms D - Estates - 23/06/2011 "A special note of thanks to Lee Harle (Solicitor), for chairing the meeting and responding to all members of the company's queries."

Ms E - Estates - 07/07/2011 "Ultimately I am glad that we have found a way forward and thanks to Mary-Anne for pushing us to a place where we can take an approach of compliance and move forward."

Ms B - Estates - 25/07/2011 "Dear Sirs, I have been in the building for 3/4 years now. I believe the cleaners and gardeners to do an excellent job. I have observed them cleaning the door frames which I was most impressed with. The whole team are really up against it as the residents do not treat the grounds with the respect they deserve. A recent spell of criminal damage to the lighting and plumbing outside number 30-35 has resulted in Ringley having to act swiftly and they have admirably done so. "

Ms A - Estates - 05/05/2011 "Hi Shabana, Yes, Jo came to see me this morning & explained that they would leave the carpets in place whilst painting the walls & door frames & then pull it up when they're ready to proceed with painting the skirting boards - that makes complete sense. It's going to look fantastic when it's done. That's very much for helping to pull this together."

Ms P - Estates - 20/06/2011 "Ringley have been excellent throughout and are excellent Managing Agents."

Ms W - Estates - 26/07/2011 "Katie promptly replies and gets things done - fantastic!"

Ms D - Estates - 21/06/2011 "Mary-Anne, I have to say your staff have been extremely patient and helpful. "