Customers Insights

Mike - Estates - 17/10/2025 "The cleaning crew at Prospect Place in Cardiff is always friendly and competent. Very pleased with them."

Michelle Connolly - Estates - 17/10/2025 "I have recently moved into a lovely one bed apartment in Great Ormes House. Moving as a single individual is quite challenging at the best of times however whilst I was struggling to move boxes from my car to the lift, a lovely member of the team that was carrying out some electrical testing at the time, immediately asked me if I would like to use the sites trolley to assist me with the heavy boxes!!! Super helpful and such a lovely welcome to your site!!! He’s an asset! "

Kuki Pablo - Estates - 16/10/2025 "The concierge working at the front desk at Prospect Place, was very helpful. I needed to print something this morning, and all the service points around were closed. Thanks, very helpful guy."

Consumer - Agency - 20/10/2025 - Hounslow "The lettings advisor was great, very helpful and knowledgeable"

Mr Traynor - Estates - 20/10/2025 - Hounslow "I can't thank the lettings advisor enough for her help,and reassurance ,she has definitely gone above and beyond, helping us through the process, I want to personally give her 1st prize and once we move in , I will personally thank her for being very professional and so understanding, highly recommend"

Amnah Haiderkhan - Agency - 20/10/2025 - Hounslow "I recently moved into One Lampton Road and have had a great experience so far. The building itself is modern, clean, and well maintained, with a really convenient location. A big thank you to the lettings advisor, who has been incredibly helpful throughout the entire process — from my initial viewing and application to move-in day and beyond. She’s been responsive, friendly, and always willing to sort out any issues quickly. Her support really made the whole moving experience smooth and stress-free. Highly recommend both the building and the management team!"

Julija Masalska - Agency - 20/10/2025 - Tooting "I had a fantastic experience with the lettings advisor who works in Ringley Group! From the very beginning, she provide a very professional, friendly, and incredibly responsive. She made the entire renting process smooth and stress-free, answering all my questions quickly and providing clear information at every step. The property was exactly as described — clean, well-maintained, and ready to move in. I truly appreciated hers attention to detail and genuine care for their clients. It’s rare to find an agency that combines efficiency with such a personal touch.I highly recommend the Ringley Group to anyone looking for a reliable and trustworthy rental agency. Thank you for making this experience so pleasant and easy!"

Hasham - Estates - 16/10/2025 "The maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate."

James Mckenzie - Estates - 15/10/2025 "I work closely with the Ringley team at Prospect Place on a daily basis as we carry out the remediation works. They have been extremely helpful in assisting us with various tasks around the estate. We have developed a great working relationship and hope to maintain this collaboration throughout the duration of the project."

Customer - Estates - 14/10/2025 "Excellent team in prospect place and great overall. They really helped us with all the cladding issues and run the estate better than anyone else has in years. It clean, well maintained and staff are responsive. Particular shout out to the night security team, the cleaners and the gardeners who all do an excellent job"