Customers Insights

Customer - Estates - 29/02/2024 "They are certainly better than the last management agency. The grounds are much nicer, less litter and tidier gardens etc. Ringley also respond to emails really quickly which is refreshing. They genuinely seem interested in helping with some issues. Just the usual, opaque and ever increasing yearly charges lets them down. I honestly don’t know where all the money goes! Also their choice of third party agents in Cardiff is questionable. For example, they have invited a rather rogue group of parking wardens to fine and harass residents for even more money! Don’t expect any help from Ringley if you get fined unfairly. It’s free money for them at the end of the day! Oh and god forbid that you are disabled as our poor neighbour found out, having to defend herself in court for simply parking in a disabled bay. I will be interested to see how things play out going forward with the new Leasehold Bill being discussed in Parliament. Hopefully change for the better for everyone."

Simon Champion - Estates - 22/02/2024 "Thank u so much for sorting my door out in my flat very profession and done in a day couldn't ask for more"

Phil Johnson - Estates - 05/02/2024 "My review relates to a Cleaning Team response at Duncansby House car park. An incident was dealt with thoroughly with a positive outcome."

Naythran Thayakaran - Estates - 14/02/2024 - Stratford "Bigthanks to the conciereg team in our building for always being a help"

Naythran Thayakaran - Estates - 14/02/2024 - Stratford "Big kudos to the concierge team for always being a help"

Greg - Estates - 08/02/2024 "Our property manager engages and deals quickly with any issues raised. He immediately became involves & addresses the situation, without chasing. His experience & knowledge is impressive. He provides the most professional and efficient approach which we haven't experienced till he joined the Ringley Group"

Karl - Estates - 06/02/2024 "I had a fantastic experience with lettings coordinator. Her friendly approach and constant availability for questions made the entire process smooth and understandable. She guided me through each step with clear explanations and patience. Her professionalism not only impressed me but also made my journey with Ringley a pleasant one."

Lm - Estates - 06/02/2024 "The Estate Manager sorted the issue of a missing package- always great service at the concierge! Thank you again for all your help."

Jeffrey Coles - Estates - 06/02/2024 "Have been trying for 15 years to get a drain unblocked . Member of the team has managed to get the problem solved within 48hrs of me speaking with him. "

Shivani Katiyar - Estates - 05/02/2024 - Camden "Polite and professional staff."