Customers Insights

Holly A - Estates - 23/05/2025 - Uxbridge "Since starting at Denham film studios, the caretaker has been hardworking, reliable and very helpful. He is committed to making the film studios a better place to live. I’ve had several issues over the last few months which have been so much easier to deal with due to his support, knowledge and guidance. Thank you very much."

Rose - Estates - 23/05/2025 - Greenwich "The relationship manager for my block at GMV, provided invaluable assistance in clarifying the recent service charge bills and correspondence. The documents were presented in a format that was difficult to comprehend, leaving ambiguity regarding the demands and deductions made by DD. Susi went above and beyond to understand the issue, ensuring that the information she conveyed was both accurate and clear. Her professionalism and exceptional interpersonal skills were evident throughout our interactions, and I highly commend her for her outstanding service."

Diane - Estates - 15/05/2025 "Spoke to the estates team on the phone today, the member of staff went over and above to help me with my problem here in Cardiff Bay. Without his help i couldn't get any response from my team here. Much appreciated"

Patricia Pearce - Estates - 09/05/2025 - Camden "The Relationship Manager we liaise with is always friendly and a helpful member of the Ringley team and is a great asset to Ringley. They always gets actions completed in a timely manner. Thank you for all your support to Proactive Fire Solutions team."

Sallyann Downey - Estates - 30/04/2025 - Ealing "The manager was extremely helpful when there was a serious leak at my daughter’s property. He quickly contacted the plumbers & kept me informed with emails on his progress arranging for them to attend & updates on their expected arrival."

Fleur Segrave - Estates - 24/04/2025 - Tottenham "I’ve been really impressed with my experience working with our Relationship Manager. She was super helpful to solve an issue in my flat recently, sending someone out quickly ahead of a long bank holiday weekend. Thank you!"

Angela - Estates - 24/04/2025 - Camden "I was concerned about a possible fraudulent contractor trying to enter the building. I called Ringley and was passed onto a member of the team who was very helpful with good communication skills and also helped with another issue outside his remit."

Bashir Noori - Estates - 24/04/2025 - Uxbridge "I had a great experience with your customer service team. He was friendly, patient, and very helpful throughout the call It was clear he genuinely cared about resolving my issue about the property Service charge and make sure I was satisfied. It’s rare to find such excellent support ,thank you"

Sp - Estates - 27/04/2025 - Uxbridge "I just want to give a huge shout-out to the site caretaker at Denham Film Studios. The site has improved so much under his supervision. I've had two recent interactions regarding a couple of issues, and both were dealt with promptly and efficiently. Having him around makes everything so much easier — we would truly be at a loss without him. Thank you for all that you do!"

Sandy Buchanan - Estates - 09/04/2025 - Camden "Our relationship manager has been excellent. She is competent, clearly knows her job and equally importantly is responsive to emails and keeps people in the picture."