Customers Insights

Mystery - Estates - 09/06/2025 - Camden "Very pleasant and quick response"

Rachel Malpas - Estates - 04/06/2025 - Uxbridge "The advisor was great at answering any questions I had and helped me understand my outstanding bills and breakdowns. Thank you!"

Joan Qiu - Estates - 04/06/2025 "A big thank you to the site staff operative at Prospect Place for fixing an issue in my apartment-many thanks he did a very good job"

Didem Atasoy - Estates - 05/06/2025 - Greenwich "This morning I got locked in my flat as the door handle came out, the door closed and got stuck. I called the GMV concierge, two members of the team came to help me right away. They were lovely and they tried to comfort me while they were doing the work. They managed to open the door and fix the issue in a short time. Thank you both so so much!"

Deborah Wilson - Estates - 03/06/2025 - Camden "Spoke to the estates team today with a query regarding my service charge account. They gave me the information I needed and helped me to access my account. He was very professional, helpful and friendly."

Mark Elliott - Estates - 03/06/2025 "Ringleys Property Management. company have been consistently professional and helpful throughout my time engaging with them as a Director of my properties right to manage company. Amity RTM. We have engaged Ringley. Their team has been responsive and proactive, making a real difference. One of the biggest positives has been their success in reducing our costs for the property. Also resolving other issues and being proactive. Highly recommended."

Nicholas Malone - Estates - 27/05/2025 - Greenwich "I should like to record receiving very highly professional and empathetic support from Relationship Manager when I contacted the Ringley Group needing legal advice."

Nathen - Estates - 23/05/2025 - Wimbledon "I received fast and excellent service when reporting the issue of overgrown hedges and trees behind our flat. The team handled the matter very efficiently, promptly contacting the gardeners and resolving the issue within a couple of days of my initial contact with Ringley."

Holly A - Estates - 23/05/2025 - Uxbridge "Since starting at Denham film studios, the caretaker has been hardworking, reliable and very helpful. He is committed to making the film studios a better place to live. I’ve had several issues over the last few months which have been so much easier to deal with due to his support, knowledge and guidance. Thank you very much."

Rose - Estates - 23/05/2025 - Greenwich "The relationship manager for my block at GMV, provided invaluable assistance in clarifying the recent service charge bills and correspondence. The documents were presented in a format that was difficult to comprehend, leaving ambiguity regarding the demands and deductions made by DD. Susi went above and beyond to understand the issue, ensuring that the information she conveyed was both accurate and clear. Her professionalism and exceptional interpersonal skills were evident throughout our interactions, and I highly commend her for her outstanding service."