Customers Insights

Mike - Estates - 17/10/2025 "The cleaning crew at Prospect Place in Cardiff is always friendly and competent. Very pleased with them."

Michelle Connolly - Estates - 17/10/2025 "I have recently moved into a lovely one bed apartment in Great Ormes House. Moving as a single individual is quite challenging at the best of times however whilst I was struggling to move boxes from my car to the lift, a lovely member of the team that was carrying out some electrical testing at the time, immediately asked me if I would like to use the sites trolley to assist me with the heavy boxes!!! Super helpful and such a lovely welcome to your site!!! He’s an asset! "

Kuki Pablo - Estates - 16/10/2025 "The concierge working at the front desk at Prospect Place, was very helpful. I needed to print something this morning, and all the service points around were closed. Thanks, very helpful guy."

Mr Traynor - Estates - 20/10/2025 - Hounslow "I can't thank the lettings advisor enough for her help,and reassurance ,she has definitely gone above and beyond, helping us through the process, I want to personally give her 1st prize and once we move in , I will personally thank her for being very professional and so understanding, highly recommend"

Hasham - Estates - 16/10/2025 "The maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate."

James Mckenzie - Estates - 15/10/2025 "I work closely with the Ringley team at Prospect Place on a daily basis as we carry out the remediation works. They have been extremely helpful in assisting us with various tasks around the estate. We have developed a great working relationship and hope to maintain this collaboration throughout the duration of the project."

Customer - Estates - 14/10/2025 "Excellent team in prospect place and great overall. They really helped us with all the cladding issues and run the estate better than anyone else has in years. It clean, well maintained and staff are responsive. Particular shout out to the night security team, the cleaners and the gardeners who all do an excellent job"

Farzad Zarook Ahi - Estates - 14/10/2025 "The handy man is always around and quick, extremely helpful, he did paint all the ceiling and sorted the leaks, always help when ever needed, also lent us a dehumidifier to help clear the damp in the apartment. "

Tom - Estates - 14/10/2025 "The housekeepers are absolutely brilliant!!! 5 STARS HANDS DOWN! They always ensure that the site is maintained to a fantastic standard, crystal cleaned, if something is wrong on site they immediately get to it and resolve it and so much more! I am very impressed with the amount of work they do. They're such lovely, down to earth people too. Always a pleasure to speak to them and thank you so much for being you :) From Tom"

Laura Thomas - Estates - 14/10/2025 "I’ve received brilliant service from the caretaker for our block so many times. I just wanted to leave a review about him because he’s a top guy, always happy to help, I was about to kill someone because my fire alarm wouldn’t go off, he came straight over and put me some new batteries in, he also helped with a few other issues I had in the apartment, including several leaks from the roof, which he had to report, nothing is ever a problem!"