Customers Insights

Catherine Lingard 10/01/2026

Estates -
TrustPilot

The concierge at Wimbledon stadia managed by the ringley group is exceptional! Welcoming, friendly, helpful and always smiling. Knowing I’m heavily pregnant he helped with my parcels and I was very grateful.

Janet 14/01/2026

Estates - Cardiff, Wales
TrustPilot

I would like to show my appreciation for the cleaner in Caldey Island House today. They provided me with exceptional service. Customer satisfaction is obviously paramount to her and for this would like her to be recognised

Gwemlin 16/01/2026

Estates - Cardiff, Wales
TrustPilot

I personally have always had a great experience with the team at the Concierge. They both really make my day and they always go out of their way when it comes to any queries and when I'm being a silly sausage with getting the dates wrong with parcels. I think this team is definitely a lot more approachable than the previous, but that's just based on my personal experience. I also like that they can take accountability, get things done and are just overall really pleasant to deal with.

Diana Davies 18/12/2025

Estates - Cardiff, Wales
TrustPilot

I need to share that Ringley who inevitably have a constant work to do here in Ferry Court. I must firstly give the housekeeping staff A+ for their hard work and always being so pleasant and helpful and efficient. Ringley staff “pulled out the stops” to reroot the now beautifully lit Christmas tree and in a secured box! The area is paved and seats around the area. Let us all keep this site as best as it can be with total commitment to be positive between Management, staff and residents. We too have a responsibility

Mrs Susan Packham 18/12/2025

Estates -
TrustPilot

The Junior Property Manager was more than helpful when my aunty flat was having great trouble with a drain blog he got it sort ASAP and keep in touch all the time .

Mourad Cader 11/12/2025

Estates -
TrustPilot

Very good cleaning work to maintain Millwards Court.

Nigel M 10/12/2025

Estates -
TrustPilot

Our junior property manager stepped into the Relationship Manager role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach.

Lee Newman 11/12/2025

Estates - Cardiff, Wales
TrustPilot

Working with the estates team has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly. Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together.

Nigel M 10/12/2025

Estates -
TrustPilot

Rhys as our junior property manager: stepping into Dilara’s role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach.

Andy R 03/12/2025

Estates -
Google

Recently a new entrance door to a hallway that gives access to our flat was fitted. Unfortunately an issue arose with the new keys. I contacted our relationship manager who is our senior relationship manager & it was clear to us that she was on the case & had a wealth of knowledge regarding block management. We discussed a few items such as the remote unlocking from our flat not yet working etc. It’s clear to us that our Relationship Manager is a hands on person that leaves no stone unturned. Professionalism at this level is not easy to find these days.
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Catherine Lingard - Estates - 10/01/2026 - Wimbledon "The concierge at Wimbledon stadia managed by the ringley group is exceptional! Welcoming, friendly, helpful and always smiling. Knowing I’m heavily pregnant he helped with my parcels and I was very grateful. "

Janet - Estates - 14/01/2026 "I would like to show my appreciation for the cleaner in Caldey Island House today. They provided me with exceptional service. Customer satisfaction is obviously paramount to her and for this would like her to be recognised"

Gwemlin - Estates - 16/01/2026 "I personally have always had a great experience with the team at the Concierge. They both really make my day and they always go out of their way when it comes to any queries and when I'm being a silly sausage with getting the dates wrong with parcels. I think this team is definitely a lot more approachable than the previous, but that's just based on my personal experience. I also like that they can take accountability, get things done and are just overall really pleasant to deal with."

Diana Davies - Estates - 18/12/2025 "I need to share that Ringley who inevitably have a constant work to do here in Ferry Court. I must firstly give the housekeeping staff A+ for their hard work and always being so pleasant and helpful and efficient. Ringley staff “pulled out the stops” to reroot the now beautifully lit Christmas tree and in a secured box! The area is paved and seats around the area. Let us all keep this site as best as it can be with total commitment to be positive between Management, staff and residents. We too have a responsibility"

Mrs Susan Packham - Estates - 18/12/2025 - Dartford "The Junior Property Manager was more than helpful when my aunty flat was having great trouble with a drain blog he got it sort ASAP and keep in touch all the time ."

Mourad Cader - Estates - 11/12/2025 - Wimbledon "Very good cleaning work to maintain Millwards Court."

Nigel M - Estates - 10/12/2025 - Kennington "Our junior property manager stepped into the Relationship Manager role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach."

Lee Newman - Estates - 11/12/2025 "Working with the estates team has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly. Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together. "

Nigel M - Estates - 10/12/2025 - Kennington "Rhys as our junior property manager: stepping into Dilara’s role when she was away, proved a great experience. With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work. Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach."

Andy R - Estates - 03/12/2025 - Hampstead "Recently a new entrance door to a hallway that gives access to our flat was fitted. Unfortunately an issue arose with the new keys. I contacted our relationship manager who is our senior relationship manager & it was clear to us that she was on the case & had a wealth of knowledge regarding block management. We discussed a few items such as the remote unlocking from our flat not yet working etc. It’s clear to us that our Relationship Manager is a hands on person that leaves no stone unturned. Professionalism at this level is not easy to find these days."

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