Customers Insights

Rowland A - Estates - 23/10/2025 "THE CARETAKER is a great guy always ready to help and finding ways to resolve issues.he was always attending to my requests and did all he could to resolve them. Friendly with a great sense of humour and knows how to respectfully deal with people. I saw he is a great team player how he related with the colleagues on some occasions I will recommend him for any position going forward. "

Customer - Estates - 23/10/2025 "The caretaker was superb. If we had any issues, which were rare, he was able to get them sorted very quickly & efficiently. The maintenance of the building & grounds was very good - all down to him. I would certainly recommend staying there."

Diana Davies - Estates - 23/10/2025 "All the housekeeping staff are polite and focussed on doing a good job. Certainly this is true for Eddystone House."

Henry Jc - Estates - 02/11/2025 "Susi Jay has been a brilliant manager of the property. We were recently working with a terrible management agency and she is working very hard to rectify many issues from their work. I hope this help continues and allows all the property owners to feel more comfortable with a trusted agency."

Mike - Estates - 17/10/2025 "The cleaning crew at Prospect Place in Cardiff is always friendly and competent. Very pleased with them."

Michelle Connolly - Estates - 17/10/2025 "I have recently moved into a lovely one bed apartment in Great Ormes House. Moving as a single individual is quite challenging at the best of times however whilst I was struggling to move boxes from my car to the lift, a lovely member of the team that was carrying out some electrical testing at the time, immediately asked me if I would like to use the sites trolley to assist me with the heavy boxes!!! Super helpful and such a lovely welcome to your site!!! He’s an asset! "

Kuki Pablo - Estates - 16/10/2025 "The concierge working at the front desk at Prospect Place, was very helpful. I needed to print something this morning, and all the service points around were closed. Thanks, very helpful guy."

Mr Traynor - Estates - 20/10/2025 - Hounslow "I can't thank the lettings advisor enough for her help,and reassurance ,she has definitely gone above and beyond, helping us through the process, I want to personally give her 1st prize and once we move in , I will personally thank her for being very professional and so understanding, highly recommend"

Hasham - Estates - 16/10/2025 "The maintenance man at Prospect place in Cardiff was a great help when we suffered a leak. He liaised with myself, the tenants at the flat below and helped to find a plumber for me. It was reassuring to know that the Ringley team were caring and considerate."

James Mckenzie - Estates - 15/10/2025 "I work closely with the Ringley team at Prospect Place on a daily basis as we carry out the remediation works. They have been extremely helpful in assisting us with various tasks around the estate. We have developed a great working relationship and hope to maintain this collaboration throughout the duration of the project."