Customers Insights

Brian Robbins 01/09/2023

Estates - Cardiff, Wales
TrustPilot

Having owned a leasehold apartment at Prospect Place, Cardiff for nearly 10 years and seeing the effort of the 2 previous managing agents, I am delighted by the progress made in very difficult circumstances by Ringley on many fronts.

Lyn Burn 01/09/2023

Estates - Cardiff, Wales
TrustPilot

My apartment block, like so many others, has been affected by ACM cladding issues and new regulatory requirements that have resulted in mortgage lenders refusing to provide loans on apartments, and insurers imposing significant premium loads. Although there is still some way to go, Ringley have endeavoured to engage with the developer, the Welsh and UK governments and the lending industry, to seek practical and economical solutions to the current problems. They have also communicated regularly with residents throughout this period, providing clear and concise guidance and updates as often as possible.

Anon 01/09/2023

Estates -
TrustPilot

Much effort has gone in to navigate through the issues, notably “unsafe” cladding, experienced by leaseholders following the tragedy of Grenfell Tower. Tangible fruits of this work are now becoming evident for which I as a leaseholder am extremely grateful.

Mrs Quinn 02/09/2023

Estates - Cardiff, Wales
TrustPilot

I have found the Ringley Group to be trustworthy and competent in handling the management of the housing community I am part of. They have been proactive in seeking help and support for cladding issues on the estate. Their communication is good I feel, including zoom meetings, regular newsletters and updating emails as news arise. Their website could be easier to read/access and should perhaps be re-developed.

rafay ahmad 22/08/2023

Estates - Park Royal
Google

Fantastic assistance beginning from the viewing, throughout the process and onwards. Reachable 24/7, even on the weekends. Highly recommend!

Tom Basiuk 23/08/2023

Agency -
Google

Georgia and the Team were absolutely great from start to finish with our move in and move out process - this came particularly at a difficult time for me and my flat mate. We are really grateful for the communication and support shown. We can't recommend highly enough.

Celine Toh 24/08/2023

Estates - Park Royal
TrustPilot

She is an ultimate professional for giving me every great advices and assistance needed! Most importantly, she replies immediately to my enquiries, Im really thankful and glad to have her as my building manager. All of my problems are sorted and being answered.

rafay ahmad 22/08/2023

Estates - Park Royal
TrustPilot

Fantastic assistance beginning from the viewing, throughout the process and onwards. Reachable 24/7, even on the weekends. Highly recommend!

melvin thomas 14/08/2023

Agency -
Google

Thanks Josh McCracken

Ashley Koffi 14/08/2023

Agency -
Google

So happy with the move in and how easy it was with the help amazing helping me settle i
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Brian Robbins - Estates - 01/09/2023 "Having owned a leasehold apartment at Prospect Place, Cardiff for nearly 10 years and seeing the effort of the 2 previous managing agents, I am delighted by the progress made in very difficult circumstances by Ringley on many fronts."

Lyn Burn - Estates - 01/09/2023 "My apartment block, like so many others, has been affected by ACM cladding issues and new regulatory requirements that have resulted in mortgage lenders refusing to provide loans on apartments, and insurers imposing significant premium loads. Although there is still some way to go, Ringley have endeavoured to engage with the developer, the Welsh and UK governments and the lending industry, to seek practical and economical solutions to the current problems. They have also communicated regularly with residents throughout this period, providing clear and concise guidance and updates as often as possible."

Anon - Estates - 01/09/2023 - Camden "Much effort has gone in to navigate through the issues, notably “unsafe” cladding, experienced by leaseholders following the tragedy of Grenfell Tower. Tangible fruits of this work are now becoming evident for which I as a leaseholder am extremely grateful."

Mrs Quinn - Estates - 02/09/2023 "I have found the Ringley Group to be trustworthy and competent in handling the management of the housing community I am part of. They have been proactive in seeking help and support for cladding issues on the estate. Their communication is good I feel, including zoom meetings, regular newsletters and updating emails as news arise. Their website could be easier to read/access and should perhaps be re-developed."

Rafay Ahmad - Estates - 22/08/2023 "Fantastic assistance beginning from the viewing, throughout the process and onwards. Reachable 24/7, even on the weekends. Highly recommend!"

Tom Basiuk - Agency - 23/08/2023 - Manchester "Georgia and the Team were absolutely great from start to finish with our move in and move out process - this came particularly at a difficult time for me and my flat mate. We are really grateful for the communication and support shown. We can't recommend highly enough."

Celine Toh - Estates - 24/08/2023 "She is an ultimate professional for giving me every great advices and assistance needed! Most importantly, she replies immediately to my enquiries, Im really thankful and glad to have her as my building manager. All of my problems are sorted and being answered."

Rafay Ahmad - Estates - 22/08/2023 "Fantastic assistance beginning from the viewing, throughout the process and onwards. Reachable 24/7, even on the weekends. Highly recommend!"

Melvin Thomas - Agency - 14/08/2023 - Manchester "Thanks Josh McCracken"

Ashley Koffi - Agency - 14/08/2023 - Manchester "So happy with the move in and how easy it was with the help amazing helping me settle i"

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