Customers Insights

Cho Man Chan - Estates - 19/09/2024 - Manchester "It's a really nice apartment, even the public areas like lifts and atrium are well managed. The lettings advisor and all the other staff has been very helpful and made our move-in process really smooth."

Nicole Allason - Estates - 16/09/2024 - South Kensington "Our Relationship Manager is a great asset. Waited a long time to get serious leaks in the roof attended to properly but when he saw water coming through a ceiling light which was obviously dangerous he did his best to get the work done while having to deal with Section 23 and the insurance claim, then getting the internal damage put right. He is so kind and considerate, gets back quickly even when on annual leave, a pleasure to deal with, knowing he genuinely cares and wants to help."

Celia Monaghan - Estates - 12/09/2024 "Thank you so very much for sending a member of the team today to sort out issues in the apartment - he is so helpful and willing and friendly and what an absolute treasure he is that I felt compelled to write a review - an absolute asset to Ringley - thoroughly decent and knowledgeable and so very nice and pleasant - credit to your team xx"

Sophie - Estates - 11/09/2024 "Ringley have managed my property for over 20 years. During this time I have seen massive positive changes. I have had the pleasure of dealing with a number of the team members. I would like to single out our current Relationship Manager. She has gone the extra mile to ensure issues are dealt with. Her knowledge and expertise is wonderful. Keep doing what you're doing. Thank you."

Marion Carr - Estates - 12/09/2024 "We received a prompt, personable and efficient service in respect of repairs from our Junior Property Manager, for which we are most grateful."

Ben Lawrence - Estates - 12/09/2024 - Southend "As a tenant within High Banks in Essex, I have found the administration team very helpful and very impressed"

Mayur Solanki - Estates - 10/09/2024 "The Junior Property Manager was very helpful and prompt to resolve the issue."

Li Naihao - Estates - 02/09/2024 "This morning I sent to Dilara an email regarding the main drainage blockage, almost the next minute a plumber knocked my door! It was super fast, totally out of my expectation, thanks a million! I also asked the junior property manager for EWS1 form and Fire Risk assessment for remortgage purpose, she was very helpful as well. Thanks!"

Helen - Estates - 21/08/2024 "Our property manager is a complete star, she has persisted until she found a solution and gone not just the extra mile on our behalf, but many, many more. We are more grateful than we can say, what she has done will make a great difference to the wellbeing of an individual."

Derek Davies - Estates - 16/08/2024 "i just wanted to say that there has been a huge difference in almost every aspect since Ringley took over from the previous company that was here . In particular communication has been so much better ."