Customers Insights

Mr L - Estates - 19/12/2018 "Thanks for this. Very well done. I appreciate your hard work and your commitment to keeping us informed. Do have an enjoyable holiday and great new year."

Ms N - Estates - 05/12/2018 "Ryan, one conversation with you and ......... This goes a very very long way and does make me feel someone does care and is doing something to address our issues and ultimately understands our frustration and most of all notes we are the client and treats us as one. Thank you. "

Ms N - Estates - 04/12/2018 "Impressive detective work. I appreciate your email with your number and really appreciate you listening to me today."

Ms M - Estates - 03/12/2018 "Hi Mitun, we just wanted to say thank you so much for getting the fire door repaired (it's now closing properly) and also for getting the crack in the wall sorted out. We now have a very happy tenant. Thank you once again, for being very efficient in sorting out these issues. "

Mr B - Estates - 29/11/2018 "Just to say thanks to the contractor for doing a good job. The door has worked fine since they came round."

Mr C - Estates - 22/11/2018 "It's great to have proactive management."

Cici - Estates - 13/11/2018 "Josephine was very kind and helpful. I'm not local and didn't know what to do. I would really like to thank her. "

Ms W - Estates - 30/10/2018 "You have been the most helpful person."

Ms G - Estates - 16/09/2018 "Thank you for being helpful Lisa."

Mr G - Estates - 31/08/2018 "Thank you so much for getting the key cut so promptly and posting it free of charge. That's excellent customer service!"