Customers Insights

Mark Ward - Estates - 03/08/2023 "I really appreciate the time that you have spent sorting things out with Bellway and the leadership that you have demonstrated in getting us where we are. Your good news that you have shared is a milestone for the Leaseholders. We have been battling for over three years to get the safety defects of the buildings rectified, and your news is that this is finally going to be started, which is truly a game changer for all of the leaseholders and residents. "

Mark Evans - Estates - 29/07/2023 "I'm very late with this but both Ringley and the Prospect Place Board have been exemplary this year. I'm very grateful for everyone's commitment and hard work."

Gaurav - Estates - 28/07/2023 - Stratford "James from Conceirge provided exceptional service in coordinating the repair with CleanHeat. His positive attitude throughout the process made the experience truly delightful. From the moment I contacted him, he exuded professionalism and eagerness to assist. James promptly assessed the situation and efficiently liaised with CleanHeat to schedule the necessary repairs. Throughout the process, James remained responsive and communicative, ensuring I was informed of every step. He demonstrated a genuine concern for resolving the issue promptly and to my satisfaction. James's approachability and friendly demeanor made it easy to discuss any concerns, and he always went the extra mile to address them promptly."

David Arnold - Estates - 14/07/2023 - Camden "Very clear and professional"

Liam Stewart - Estates - 07/07/2023 "Happy with the service I have recently received, very helpful and proactive."

Tasneem Elzein - Estates - 06/07/2023 - Camden "Lovely building that is well managed. I’m very happy here."

Ami Kothari - Estates - 04/07/2023 - Camden "Really helped me out with everything and was available over texts even on a weekend! And has been very kind No matter if i call her thrice in a day! Thank you "

Shrinivas Pachava - Estates - 30/06/2023 - Dartford "I live in William Mundy way and I like the way the building is well maintained and tidy. Thank you team for your efforts especially Maria, who takes good care of the whole building. Always saw in a cheerful mood and dedicated towards her job."

Ashley Bartram - Estates - 28/06/2023 - Southend "I have a property at Southpoint and I recently had a complaint regarding receiving a parking ticket for my bay. I had opted out from having my bay being monitored about nearly 2 years ago. I no longer need to display a permit yet I received a ticket yesterday. I contacted my Property Manager swiftly contacted the Parking Company and he forwarded my email on. I received a reply today from the parking management who have sincerely apologised and confirmed that my bay has indeed been opted out and that my parking ticket has been waived. "

Deborah - Estates - 22/06/2023 "I have been very impressed with the professional way that Ringley have fought for the leaseholders in Prospect Place and have kept us so well informed of their findings and the process required to get the developers to take responsibility for the buildings fire problems. Thank you from all your hard work on our behalf."